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The patient healthcare experience is a complex phenomenon, as is encouraging patient compliance with medical advice. To address this multifaceted relationship, the purpose of this paper is to explore the ways resident physicians verbally encourage patient compliance and the relationship between these compliance-seeking strategies and patient satisfaction.

A total of 40 medical interviews between resident physicians and patients were audio-recorded, transcribed, coded, and analysed. Patient questionnaires were also administered and analysed.

It was found that resident physicians used indirect orders most frequently, followed by motivation, persuasion, scheduling, and direct orders. It was also found that female patients received (marginally) more messages than male patients; female residents used more messages with female patients than with male patients; female residents used more persuasion messages with female patients than with male patients; male residents were less likely than female residents to use motivational messages with female patients; and compliance was significantly correlated with expertise satisfaction, overall satisfaction, and communication satisfaction.

This study advances existing research by examining various ways in which residents verbally encourage patient compliance and the relationship between these messages and patient satisfaction. Findings can be used to inform physicians on strategies to encourage patient adherence to medication regimen, appointments, and lifestyle changes.

TED (Technology, Entertainment, Design, www.ted.com/) Talks has been one of the most popular video systems. However, the current TED Talks system expressed its inquired videos as in a two-dimensional (2D) table, which is inconvenient for searching the relationships among videos and tags. This study converts the TED Talks table into a sphere by using optimization techniques to help users search for preferred videos.

There are five phases in this study as follows. Phase 1: Reorganize data of 36 tags and 108 videos; Phase 2: Allocate tags on the TED sphere; Phase 3: Allocate videos on the TED sphere; Phase 4: Develop an online interactive TED retrieval system; and Phase 5: Perform survey and evaluation.

One survey demonstrated that the TED Talks sphere is more convenient for searching videos, as it is more user-friendly because of its graphical user interface, more convenient to use, more useful for retrieving information and can facilitate a more responsive search for users’ preferred videos.

The numbers of tags and videos able to be displayed on a sphere is limited by the capacity of an optimization software and hardware.

The proposed sphere system can be used by a large number of users of TED Talks groups.

This sphere systems can also be applied to other fields which use 2D forms to display the relationships among objects.

This study uses an optimization method to convert a 2D form into a 3D sphere to highlight the relationships among numerous objects.

This study aims to examine the impact of logistics and merchant certification information on consumer behaviour in hybrid retail platforms. Furthermore, it explores the moderating role of online shopping experience on the certification effect.

The authors utilize transaction-level data from over 2.5 million consumers involving 30,000 stock keeping units (SKUs) on JD.com in March 2018. They analyse the impact of different types of certification information on consumer behaviour using ordinary linear regression and linear probability models.

The findings reveal that, compared with information without certification, (1) single logistics certification information can enhance consumers' search depth and purchase intention; (2) dual logistics and merchant certification information also has a positive impact on consumer behaviour; and (3) single certification information is more effective for inexperienced consumers, while dual certification is more effective for experienced consumers.

Theoretically, this study contributes to the literature on certification information in hybrid retail platforms and broadens information communication methods for online shopping. Our discovery is meaningful for managers in locating customers and allocating resources. In addition, we encourage online retailers to utilize certification information to engage consumer.

The purpose of this paper is to examine interruption patterns between residents and patients as well as the correlations between three categories of interruptions and patient satisfaction.

A total of 40 resident/patient consultations in a Canadian clinic were audiotaped, transcribed and analyzed for intrusive, cooperative and unsuccessful interruptions.

Residents made significantly more interruptions than patients, especially in the categories of intrusive interruptions. These findings provide support for situated identity theory. High correlations were found between residents and patients on all three categories of interruptions, providing unequivocal support for communication accommodation theory. Patient satisfaction was negatively correlated with residents' intrusive interruptions and positively correlated with residents' cooperative interruptions. Patient satisfaction was higher among patients those who inserted more cooperative interruptions; to increase patient satisfaction, it is necessary to raise patient participation in the medical consultation. In comparison with healthier patients, sicker patients were interrupted more frequently and were less satisfied with the way they were treated.

The negative correlations between residents' intrusive interruption and patient satisfaction, as well as the positive correlation between patient satisfaction and residents' cooperative interruption provides evidence that patients' perception of the medical consultation is shaped by the nature of interruptions.

This study investigated four different economic level areas of China (Shanghai, Shandong, Shaanxi, and Guizhou) to analyze the eastern and western urban and rural media service status at different development stages. This set of data comes from the comparison of regional urban and rural areas and indicates the various aspects of differences in the survey area, including the media use habits, media resources, media consumer demand, evaluation of media services, the role of media in public life, public knowledge level, and so on. On analyzing data comprehensively, one thing can be found that there is a positive correlation between the public media contact degree and the public knowledge level. The media plays an extremely important role in public life and regional public knowledge gap between urban and rural areas exists. Furthermore, this gap is positively correlated to the media resources and media exposure. The trend of media using on mobile phone and computer in urban areas increases significantly greater than in rural areas. Then, how to narrow the urban–rural and regional public knowledge gap and reduce the negative impact of the digital divide will be an important urgent task.

The purpose of this paper is to develop a monocular visual measurement system for autonomous aerial refueling (AAR) for unmanned aerial vehicle, which can process images from an infrared camera to estimate the pose of the drogue in the tanker with high accuracy and real-time performance.

Methods and techniques for marker detection, feature matching and pose estimation have been designed and implemented in the visual measurement system.

The simple blob detection (SBD) method is adopted, which outperforms the Laplacian of Gaussian method. And a novel noise-elimination algorithm is proposed for excluding the noise points. Besides, a novel feature matching algorithm based on perspective transformation is proposed. Comparative experimental results indicated the rapidity and effectiveness of the proposed methods.

The visual measurement system developed in this paper can be applied to estimate the pose of the drogue with a fast speed and high accuracy and it is a feasible measurement strategy which will considerably increase the autonomy and reliability for AAR.

The SBD method is used to detect the features and a novel noise-elimination algorithm is proposed. Besides, a novel feature matching algorithm based on perspective transformation is proposed which is robust and accurate.

The purpose of this paper is to investigate the influence of food retailer's Approaching the Expiration Date (AED) labelling on consumers' retailer-related response. Specifically, the main effect of food retailer's AED labelling on consumers' patronage intention, the mediation effect of food retailer's concern for consumers and the boundary condition of this effect are explored. The selected context of research is that food retailers are reluctant to stick an AED label on nearly expired food due to negative effect on selling them.

Two separate pretests and two separate experiments have been conducted to investigate the influence of food retailer's AED labelling on patronage intention. Pretest 1 develops the stimulus material of food retailer's AED labelling. Study 1 investigates the influence of AED labelling on patronage intention and mediation effect of consumers' perception of retailer's concern for consumers. Pretest 2 develops the stimulus material of government regulation on food retailer's AED labelling. Study 2 explores the boundary condition of the positive effect, namely the moderation effect of whether retailer's AED labelling is voluntary or mandatory.

The main findings of this research highlight the positive influence of food retailer's AED labelling on consumers' patronage intention. In addition, the current research reveals the underlying mechanism food retailer's concern for consumers and the boundary condition whether the AED labelling is voluntary or mandatory.

Although previous researches has explored the effect of food retailer's AED labelling on consumers' response, most of them focus on consumer purchase intention of the nearly expired food and neglect its effect on consumers' food retailer-related response. It is a need for food retailer to explore the potential positive influence of food retailer's AED labelling on consumers' patronage intention.

The purpose of this paper is to identify the causal effect of high-speed railways (HSRs) and investigate the affecting channels; the second purpose is to examine how HSRs change the distribution of economic activity across cities and sectors.

A difference-in-difference strategy is implemented to estimate the impact of recently built HSRs on local economic performance in China, exploiting the geography and time variations in HSR operations.

Using panel data from China’s City Statistical Yearbook 2001–2019, the authors find that HSRs lead to a significant increase in cities’ gross domestic product (GDP) and GDP per capita, but the authors do not find any significant change in GDP growth. This conclusion still holds true after the authors address the endogeneity problems. A mechanism analysis shows that HSRs improve local economic performance mainly by increasing fixed asset investment. The authors also find that the HSR investment is a policy that favors metropolitan areas due to the larger increase in the GDP for larger cities and with HSRs, the industrial and service sectors will further agglomerate in larger cities.

The authors contribute to the literature in several ways. First, this paper improves the estimation strategy in identifying the HSR impact on the local economic performance. Second, this paper investigates the affecting channels of HSRs. This paper proves that HSRs in China promote the cities’ economic performance mainly by increasing the fixed asset investment. Third, this study provides evidence for the new economic geography models pioneered by Krugman (1991).

The goal of the special issue is to review current cigarette smoking trends in China; this article aims to provide an overview of the main themes of the special issue.

The instruments for data collection of the five studies in this special issue are surveys. One study used a random sampling method, one used an intercept survey method, and three used a convenience sampling method.

Highlights of the findings include: among the 677 physicians surveyed, 31.6 percent of the men and 0.9 percent of the women were current smokers; 79.2 percent of the cigarette users reported smoking on duty; 15 percent of the cigarette users smoked in front of patients. Sixty‐one percent of the physicians often advised patients to quit smoking. Two factors significantly influenced a physician's anti‐smoking frequencies: whether they were smokers themselves and whether they had received training on helping patients to quit smoking. About half of the 269 patients surveyed reported seeing someone smoking inside the hospital, and 22.3 percent had seen physicians and/or nurses smoking. Among the 758 medical students surveyed, 26.5 percent of males and 1.6 percent of females had smoked in the previous 30 days.

The exclusive coverage of a western journal on cigarette smoking in China can draw the attention of Chinese and western scholars in the field, as well as the attention of the Chinese Ministry of Health, to this major national problem. This attention should help to advance anti‐smoking educational campaigns in China.

This is the first special issue by a western academic journal on cigarette smoking in China, where rates are far higher than in most other parts of the world, and are a major health concern. Two studies have large sample sizes and all five studies have high response rates.

This paper examines the impact of residents’ human capital investment inequality on the urban–rural income gap, using China’s provincial panel data from 1997 to 2013. The results show that, at the national level as well as at the regional level, residents’ overall human capital investment inequality has a positive significant impact on the urban–rural income gap. In addition, the impact of overall human capital investment inequality increased monotonically from the eastern region inward to the western region. In terms of the relative impact of each component of human capital investment inequality on the urban–rural income gap, migration investment inequality appears to have the greatest impact at the national level, whereas health investment inequality has the greatest impact on the urban–rural income gap in the eastern region, and education investment inequality exhibits the greatest impact in the central and western regions. We also investigate the impact of human capital investment inequality on the urban–rural income gap over different periods. The results show that residents’ overall human capital investment inequality had a positive impact on the urban–rural income gap in the period 1997–2008, but the impact rapidly shrunk in 2009–2013. Furthermore, the impact of residents’ health investment inequality on the urban–rural income gap shows a downward trend, and the impact of residents’ education investment inequality trended slightly upward from 1997 to 2008, and then rapidly shrunk in 2009–2013. Finally, the impact of residents’ migration investment inequality was only significant in 1997–2002.