Search results

Considers the need for research on cues used by consumers in service assessment and selection. Reports on a pilot study using conjoint analysis to examine the trade‐off nature of cues in a restaurant setting. Reveals that price played a less important role in influencing service expectations and selection than more personal sources of information. Notes the effects of low price on service quality expectations. Recommends that practitioners conduct a study among their own market segments and offers advice on developing a list of relevant cues.

This study aims to examine leader–follower interdependence from a different perspective to learn whether variations in the market leader (ML)’s level of market strength require followers to pursue different strategies Literature investigating this interdependence largely focuses on the market share consequences for the ML, considering the strategies that followers pursue.

A consumer scanner data set containing 375 followers provided input for a regression model, aimed at explaining the market share performance of followers.

The ML’s products and level of market strength influence whether a follower should be more similar to or different from it, as well as the performance outcomes of distinct product development strategies.

This analysis uses unique measures of market strength and product difference; both are significant, but their robustness is limited without further substantiation.

Managers must consider three factors that influence the outcomes of their product development strategies: the ML’s products, its market strength and the sum of product attribute differences across their range.

This study empirically validates several theoretical arguments for how an ML influences followers’ performance, including the existence of preference asymmetry toward the ML. In turn, it makes recommendations of optimal strategies that followers should pursue. Finally, this article details a method to measure overall differences and highlights the significance of this measure for explaining a follower’s performance.

In a previous monograph a discussion took place on stages one and part of stage two of the three stage process in an unfair dismissal action, namely the employee having to show that he has been dismissed (stage one), and some of the reasons for dismissal which fall within the statutory categories, namely the employee's capability and qualifications; misconduct and redundancy (part of stage two). In this monograph an analysis is proposed on the two remaining reasons, these being the contravention of a duty imposed by an enactment and some other substantial reason. There will then follow a discussion on the test of fairness as constituting the third of the three stage process and on the remedies available when the tribunal finds that the employee has been unfairly dismissed.

This chapter is the actualization of an experimentation of two second language (L2) teacher educators (the authors) with(in) Deleuze and Guattari’s (1987) ontology and the associated concepts of agencement, desire, rhizomes, becoming, and affect to contribute to the everchanging knowledge base associated with the work and experiences of teacher educators at a time when such contributions are urgently needed. More precisely, this chapter sought to illustrate what could happen when, as teacher educators and researchers, we become “intimate” with the various elements of a research–teaching–learning–writing agencement. To do so, the chapter presents research based on material collected as part of a study on a mentoring experience between the authors. The second author was preparing to teach an online graduate course in L2 education to in-service teachers for the first time, while the first author had more experience with online teaching. Through the rhizoanalysis of three vignettes, the authors engaged with(in) their experiences by considering how various elements of the research–teaching–learning–writing agencement – particularly the most intensively affective ones – impacted and were impacted by other elements. With(in) this process, desire emerged as a praxis and a force capable of generating new knowledge in part by encouraging teachers and teacher educators (1) to experiment with learning, teaching, and conducting research with(in) the productive energy of desire, and (2) to disrupt affective powers as well as the role played by the body in such a process.

The purpose of this paper is to trace debates between state and federal governments, and community stakeholders, leading to the establishment and abolition of the first attempt at a university for Western Sydney, established as Chifley University Interim Council.

The historical analysis draws from published papers, oral history accounts, and original documents in archives of the University of Sydney and the University of Western Sydney.

Higher education reform in the 1980s in Australia was fought out as an extension of broader issues such as “States rights”, the rising political power of peri‐urban regions, long‐standing tensions between state and Commonwealth bureaucracies, and the vested interests of existing tertiary education and community groups.

This is the only existing study of attempts to found Chifley University, and one of the few available studies which take a social and contextual approach to understanding the critical reforms of the 1980s leading up to the Dawkins Reforms of 1988‐1990.

This chapter makes a critique of contemporary definitions of vigilantism in the social sciences. I demonstrate that many scholarly definitions, especially those that conceptualize vigilantism as an extralegal practice, involve problematic normative assumptions. Such definitions, I argue, often preconceive that state legal classifications are neutral, objective, timeless and universal. The critical question is whether the state is the only possible locus of legality. An affirmative response would deny the existence of plural or hybrid legal orders. Furthermore, with respect to vigilantism, extralegality is an external, state-dependent property. Using it as a definitional feature thus comes with the risk of reducing vigilantism to a secondary and subordinated political order vis-á-vis the state. That risk reminds us of the importance of epistemological vigilance in every research operation–especially concept formation. The chapter finally discusses possibilities for a normative-free definition of vigilantism.

The economic reforms sweeping Eastern Europe and the former Soviet Union point to a critical need for consumer‐based market research in the region. In this study, conjoint analysis was used to analyse Russian ( n=88), Polish (n=77), and Hungarian (n=113) consumers′ decision behaviour in a single product category, colour televisions. Of particular interest were the separate and joint roles played by brand name and country of origin in the decision processes of former Socialist consumers. The results show that Russian and Polish consumers place considerable emphasis on the product′s place of manufacture, while the Hungarians were more “functional” in their decision strategy, focusing on the product′s intrinsic properties. Contrary to expectations, brand name was less important than other attributes in the decision making of all three groups. Each group also showed minimal concern with the interaction between brand name and country of origin. Discusses implications for Western firms which are seeking market and investment opportunities in the former Eastern Bloc.

The topic of visitor consumption is of great interest to international organizations and scientific research because of its particular significance. The analysis of tourism activity's economic impact on the host country might be carried out by implementing ex post methods and approaches based mainly on the System of National Accounts. These methods refer to the tourism contribution to the national economy and the analysis of direct and indirect economic effects. The aim of this kind of tourism expenditure's analysis is to obtain the necessary information and to acquire the knowledge needed to formulate and implement the appropriate economic policy, as well as to elaborate the adequate planning and rational tourism management. Tourism activity has specific characteristics rendering its economic analysis a difficult task. In the present paper the main methods attempting to estimate the tourism's economic impact are reviewed, with emphasis on those allowed to obtain the most reliable results; tourism satellite accounts and input‐output analysis. This review is followed by a presentation of the evaluation criteria permitting to estimate their value. In the second section we summarise the scientific debate on tourism economic impact, which primarily focuses on two main issues — the theoretical approach and the adequate methodological instrument. The paper concludes by highlighting the actual state of art in this research field.

L'objectif principal des pays en voie de développement est celui d'une complète indépendance économique et financière qui représente le couronnement de leur indépendance politique. A partir du moment où ils n'auront plus besoin de l'aide étrangère, bilatérale ou multilatérale, ils auront finalement atteint leur pleine indépendance économique. Il est évident que cet objectif est aujourd'hui encore très lointain, mais afin que les pays tiers s'y rapprochent dans les plus brefs délais, il faudra parvenir dans le commerce international à une répartition plus équilibrée entre pays industriels plus avancés et ceux moins développés.