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The purpose of this paper is to introduce the authors’ action research praxis regarding the development of collaborative relations between organizations that incorporates an element of play. Based on transitional change thinking, the authors use play and simulation, creating a naturalistic setting, and provide spacing for relational dynamics to unfold so as to learn from these.

The perspective taken in this paper draws on organizational psychology, systems psychodynamics and organization development.

One workshop is described in detail, namely, “The Yacht Club.”

The rationale for and design of workshops that provide transitional space for experiencing, researching and learning about interorganizational dynamics as a valuable alternative to positivist experimentation are described.

The problems our western societies are confronted with nowadays are too easily classified under the general denomination of “economic recession”. Although no one can deny the slump in the world economy—from which we seem to be emerging—this global denomination remains an oversimplification of reality and a confirmation of the impotence of leadership, its governing apparatus and models.

The librarian and researcher have to be able to uncover specific articles in their areas of interest. This Bibliography is designed to help. Volume IV, like Volume III, contains features to help the reader to retrieve relevant literature from MCB University Press' considerable output. Each entry within has been indexed according to author(s) and the Fifth Edition of the SCIMP/SCAMP Thesaurus. The latter thus provides a full subject index to facilitate rapid retrieval. Each article or book is assigned its own unique number and this is used in both the subject and author index. This Volume indexes 29 journals indicating the depth, coverage and expansion of MCB's portfolio.

Real teamwork means people participating in implementing change and solving problems. This is a vital part of the Quality Improvement Process and, according to the author, will become the new challenge for the 1990s.

In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.

In the manufacturing industry, product quality has become a key factor in determining a firm’s success or failure in the global marketplace. Advanced, highly reliable manufacturing methods have made it possible to achieve very high standards of product quality. As a result, more and more firms are making product quality a keystone of their competitive strategy. The success of many major Japanese companies is truly rooted in their long‐term commitment to the improvement of quality. The improvement of production quality is a long‐term commitment to continuous improvement in every aspect of the production process. Today’s competitive market, in almost every category of products and services, is characterized by accelerating changes, innovation, and massive amounts of new information. Changing customer needs fuels much of the rapid evolution in markets. Most organizations that have been successful with their quality improvement effort have adopted an integrated approach commonly referred to as total quality management (TQM).