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Article
Publication date: 10 October 2008

Leonard A. Jackson

The purpose of this research was to explore residents' perceptions of special event tourism at a destination. Specifically, the research examined residents' perceptions of the…

6794

Abstract

Purpose

The purpose of this research was to explore residents' perceptions of special event tourism at a destination. Specifically, the research examined residents' perceptions of the social, economic and environmental impacts of special event tourism on the destination. The study also examined dimensions of community life that were impacted or curtailed as a result of event tourism.

Design/methodology/approach

Data were collected by means of a telephone survey. The survey solicited residents' perceptions of the social, economic, and environmental impacts of special event tourism. The study was exploratory and followed a descriptive design.

Findings

Residents are generally in favor of events that contribute socially and economically to the destination. They are, however, not ambivalent to some of the negative impacts, but are willing to cope with these negative impacts as long as the perceived benefits exceed the negative impacts.

Research limitations/implications

Although the sample was adequate for statistical analysis, a larger sample size would yield more generalizable results. Consequently, caution should be used in making generalizations based on this study.

Practical implications

The constant question faced by destination managers and tourism development authorities is how to plan for optimal tourism development, while at the same time minimize the impact of this development on the resident population. One approach is to monitor residents' opinions of perceived impacts as a means of incorporating community reaction into tourism planning and development. Hence, this study proposes an all inclusive community‐centric approach to event tourism policy making rather than a top‐down approach.

Originality/value

Both practitioners and educators will benefit from the results of this study as it provides insight into a destination's residents' perceptions of special event tourism. This topic has received little attention in the past.

Details

Journal of Place Management and Development, vol. 1 no. 3
Type: Research Article
ISSN: 1753-8335

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Article
Publication date: 2 October 2009

Leonard A. Jackson

The purpose of the paper is to provoke thought and perhaps response to a new form of identity assurance and security in the lodging industry. For a fact, biometric technology is…

2837

Abstract

Purpose

The purpose of the paper is to provoke thought and perhaps response to a new form of identity assurance and security in the lodging industry. For a fact, biometric technology is quickly becoming a principal method of identification in today's fast‐paced networked and security‐conscious society. Increasingly, more and more organizations are adopting this form of technology to enhance security, improve business processes and increase productivity. The paper highlights the fundamentals of biometric technology, and its application in the lodging industry. The paper also addresses factors that should be considered to ensure successful deployment in the lodging industry.

Design/methodology/approach

This paper reviews the fundamentals of biometric technology at the discursive level and provides insights on its practical applications in the lodging industry.

Findings

Biometric technology offers the lodging industry new possibilities in the areas of identity assurance and authentication. These relatively new technologies hold promise for practical implementation for both employee‐ and guest‐related processes. The major advantage to using this form of technology over other forms is that users do not have to carry anything around such as magnetic keycards, which can be lost, compromised or stolen. However, there are several legal, social and cost‐related challenges that must be overcome before the technology can be universally accepted and implemented in the industry.

Practical implications

The paper suggests that the use of biometric technology will continue to increase, and prudent hospitality executives should pay close attention to this trend so that they can adopt the technology into their operations and enjoy the benefits it offers. The paper provides insights about the technology and offers implementation guidelines for lodging technology officers. In addition, it is hoped that this paper will generate future research in the areas of adoption strategies and appropriate types of biometric technologies that are appropriate for lodging operations.

Originality/value

Both practitioners and educators will benefit from the information presented in this paper, as it provides insights about a relatively new form of technology. Further, the paper reviews the fundamentals of biometric technologies at the discursive level with the intent of generating future research on their application in the lodging industry.

Details

International Journal of Contemporary Hospitality Management, vol. 21 no. 7
Type: Research Article
ISSN: 0959-6119

Keywords

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Article
Publication date: 2 February 2010

Leonard A. Jackson

The e‐business revolution which the world experienced over the past decade is forcing businesses to review, re‐engineer, and revolutionize traditional approaches to running a

9933

Abstract

Purpose

The e‐business revolution which the world experienced over the past decade is forcing businesses to review, re‐engineer, and revolutionize traditional approaches to running a successful enterprise. Globalization and competition have also made it essential for companies to find innovative ways to manage daily administrative tasks as smoothly, seamlessly, and cost‐effectively as possible. Companies are achieving such capabilities and efficiencies by adopting enterprise resource planning systems. The purpose of this paper is to highlight the fundamentals of enterprise resource systems and their practical application in the lodging industry.

Design/methodology/approach

The paper reviews the fundamentals of enterprise resource systems and discusses their practical applications in managing the human resources (HR) function of lodging enterprises.

Findings

The integration of company‐wide day‐to‐day HR administrative tasks through the use of enterprise resource systems results in both tangible and intangible benefits for lodging organizations. These include: improved productivity, reduced cycle times, and availability of timely information.

Practical implications

The paper suggests that the use of enterprise resource systems to consolidate and integrate routine HR functions will continue to grow and prudent lodging executives should pay close attention to this trend so that they can adopt the technology into their operations and enjoy the benefits it offers.

Originality/value

Both practitioners and educators will benefit from the information presented as it communicates information and provides insights about a relatively new form of technology.

Details

Worldwide Hospitality and Tourism Themes, vol. 2 no. 1
Type: Research Article
ISSN: 1755-4217

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Article
Publication date: 1 December 2006

Leonard A. Jackson

The purpose of this paper is to present a conceptual framework to assist tourism planners to assess and respond to the negative consequences of tourism development.

4415

Abstract

Purpose

The purpose of this paper is to present a conceptual framework to assist tourism planners to assess and respond to the negative consequences of tourism development.

Design/methodology/approach

Proposes a collaborative, community‐based approach for tourism development.

Findings

Provides a series of recommendations in the form of key points linked to the practical application of the framework. The paper also provides an example of a code for responsible conduct for destination managers and policy makers.

Originality/value

The proposed framework is designed to guide tourism planners and policy‐makers as they develop policies that balance economic and ecological sustainability.

Details

International Journal of Contemporary Hospitality Management, vol. 18 no. 7
Type: Research Article
ISSN: 0959-6119

Keywords

Available. Content available
Article
Publication date: 10 October 2008

Cathy Parker, John Byrom, Simon Quin and Gareth Roberts

332

Abstract

Details

Journal of Place Management and Development, vol. 1 no. 3
Type: Research Article
ISSN: 1753-8335

Available. Content available

Abstract

Details

Worldwide Hospitality and Tourism Themes, vol. 2 no. 1
Type: Research Article
ISSN: 1755-4217

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Article
Publication date: 1 July 2007

Daniel Jiménez‐Jiménez and Raquel Sanz‐Valle

Recent literature has highlighted the importance of human resource management, knowledge management, and technical innovation as key elements for achieving competitive advantage…

1537

Abstract

Recent literature has highlighted the importance of human resource management, knowledge management, and technical innovation as key elements for achieving competitive advantage. Furthermore, research has shown a positive relationship between these three variables. However, empirical research on this issue is still scarce. This paper analyzes those linkages using structural equation modeling with data collected from 373 Spanish firms. The findings show that there is a relationship among the variables, although it is more complex than described in previous studies.

Details

Management Research: Journal of the Iberoamerican Academy of Management, vol. 5 no. 2
Type: Research Article
ISSN: 1536-5433

Keywords

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Article
Publication date: 13 July 2018

Amin Vahidi, Alireza Aliahmadi and Ebrahim Teimoury

This paper reviews the underpinning principles and scientific trends of cybernetics and the viable system model (VSM). Therefore, this paper aims to guide authors and managers…

502

Abstract

Purpose

This paper reviews the underpinning principles and scientific trends of cybernetics and the viable system model (VSM). Therefore, this paper aims to guide authors and managers active in management cybernetics and to inform them about the past, current and future trends in this discipline.

Design/methodology/approach

This paper adopts both qualitative and quantitative methods. First, a descriptive and qualitative approach is used to review and analyze management cybernetics historical trends. Then, a frequency analysis (quantitative) is conducted on the 1,000 first publications in the field.

Findings

The cybernetics was emerged in the Josiah Macy conference in 1946. Then, Wiener introduced the field of cybernetics and Ashby, Von Foerster and McCulloch developed this concept as a discipline. The Management cybernetics field that was introduced by Beer is a combination of system, control and management sciences. Beer presented VSM as an operational model in this area. Analyzing the 1,000 top-ranked publications shows that the introduction of this field reached maturity and further development became relatively mature. Moreover, based on the analyzed trends, VSM model application can now be strongly attractive. In this paper, the main journals, authors and research trends are analyzed. The main application area of this model is in the IT field and large-scale organizations.

Practical implications

The present paper’s implication for practitioners and researchers is guiding authors and managers to most appropriate studies in the field, so that they can produce and use the most efficient studies in this field.

Social implications

The fields of IT, Policy-Making, Production, Social Issues, Service industry, Software developers, etc., are some of this paper’s implications for industry and society.

Originality/value

In this paper, the steps of VSM development are investigated. Then, recent trends (classifications, authors, journals and topics analysis) are surveyed by analyzing the top 1,000 publications in this field. This paper would help researchers find more appropriate research fields. In addition, it helps practitioners find the optimum solutions based on management cybernetics for their problems among vast numbers of publications.

Details

Kybernetes, vol. 48 no. 5
Type: Research Article
ISSN: 0368-492X

Keywords

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Book part
Publication date: 16 December 2017

Mary O. Furner

Abstract

Details

Including a Symposium on New Directions in Sraffa Scholarship
Type: Book
ISBN: 978-1-78714-539-9

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Article
Publication date: 25 November 2014

Sandra Hildbrand and Shamim Bodhanya

The purpose of this paper is to introduce the viable system model (VSM) as a valuable tool to the food industry. A sugarcane supply chain was used to evaluate VSM's applicability…

789

Abstract

Purpose

The purpose of this paper is to introduce the viable system model (VSM) as a valuable tool to the food industry. A sugarcane supply chain was used to evaluate VSM's applicability to the food industry by exploring how VSM can help to understand its complexity.

Design/methodology/approach

VSM and qualitative research methods were combined in an interactive manner to produce a VSM diagnosis.

Findings

The VSM diagnosis highlighted that while continuity of the system is not at risk, many improvement opportunities exist. For example, the local mill management lacks autonomy, essential operational measurement cannot be realised, coordination is deficient and a vision or identity for the mill area and a joint effort to engage in strategic considerations is missing. Miller-grower fragmentation surfaced as one cause of these shortcomings.

Research limitations/implications

Although VSM revealed shortcomings, it was unable to facilitate interventions for improvement. VSM's capacity in dealing with shortcomings should be strengthened and the merit of VSM in other food-related supply systems should be investigated.

Practical implications

Millers and growers need to become genuine partners and work jointly on the issues that challenge the system to realise the full potential that is embedded in the system.

Originality/value

VSM has not been applied in the sugar industry context and the amount of researches that explore sugarcane supply chains holistically is limited.

Details

British Food Journal, vol. 116 no. 12
Type: Research Article
ISSN: 0007-070X

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