Yu Hong‐Yi, Leon (Xiangjun) Feng and Yu Ran
A basic pansystems scientific view about the physical world is presented. The principle and methodology of pansystems GuanKong technology are introduced. Simple metrics for the…
Abstract
A basic pansystems scientific view about the physical world is presented. The principle and methodology of pansystems GuanKong technology are introduced. Simple metrics for the quantization of information, risk and gain by comparison (GBC) are established and discussed, and the practical and simple membership function which realizes the transformation from qualitative to quantitative order are given, and an example showing the pansystems GuanKong in detail is also given.
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People have been led objectively to the directions of delusion and confusion since Einstein published his special relativity in 1905. Basically, Einstein's special relativity is…
Abstract
People have been led objectively to the directions of delusion and confusion since Einstein published his special relativity in 1905. Basically, Einstein's special relativity is against the truth of the universe – The cause effect law. The fatal mistake of Einstein was, as the “collapse of the wave function” in modern quantum theory, not separating the physical reality from the observation of instruments and human being. This paper attempts to bring back science from inside the “Ha–Ha” mirror to the common senses and rational study. This paper reflects some important viewpoints of International Pansystems School.
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Iván Santiago Galarza, Rocío Guadalupe León-Carlosama, Alba Grisela Cevallos-Pineda and Mónica Martínez-Gómez
The purpose of this research paper is to establish the impact of process and service innovation on non-financial and financial performance in the tourism sector, as well as to…
Abstract
Purpose
The purpose of this research paper is to establish the impact of process and service innovation on non-financial and financial performance in the tourism sector, as well as to explain the mediating role of organizational learning.
Design/methodology/approach
A quantitative approach was used, based on partial least squares–structural equation modeling (PLS-SEM), Smart PLS 4.0 software. The sample consisted of 426 establishments in the tourism sector in Zone I, Ecuador. Online surveys were employed to collect data, yielding 118 responses, to assess the impact of innovation on business performance from 2020 to 2022.
Findings
Process and service innovation positively and significantly affect non-financial and financial performance, respectively. Organizational learning mediates the relationship between process innovation and disservice. The relationship between non-financial and financial performance could not be confirmed. The model explains 53.10% of non-financial performance and 26.10% of financial performance.
Originality/value
The relationship between innovation and performance in the tourism sector has been studied in several developed economies, while little has been studied in developing countries. This work contributes to an empirical discussion including a mediating variable in the innovation–performance relationship in the Latin American context.
Propósito
El propósito de esta investigación es establecer el impacto de la innovación de procesos y servicios en el desempeño no financiero y financiero en el sector turístico, así como explicar el papel mediador del aprendizaje organizacional.
Diseño/metodología/enfoque
Se utilizó un enfoque cuantitativo, basado en el software PLS SE M, Smart PLS 4.0. La muestra estuvo constituida por 426 establecimientos del sector turístico de la Zona I, Ecuador. Se aplicaron encuestas en línea para recopilar datos, que arrojaron 118 respuestas, para evaluar el impacto de la innovación en el desempeño empresarial de 2020 a 2022.
Hallazgos
La innovación de proceso y de servicio afecta positiva y significativa al desempeño no financiero y financiero, respectivamente. El aprendizaje organizacional media la relación entre innovación de proceso y des servicio. No se pudo confirmar la relación entre desempeño no financiero y financiero. El modelo explica el 53.10% del desempeño no financiero y el 26.10 del desempeño financiero.
Originalidad/valor
La relación entre innovación y rendimiento en el sector turístico se ha estudiado en varias economías desarrolladas, mientras que en los países en desarrollo se ha estudiado poco. Este trabajo contribuye a una discusión empírica incluyendo una variable mediadora en la relación innovación-desempeño en contexto latinoamericano.
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Rita R. Carballo, Carmelo J. León and María M. Carballo
Tourist decision-making has served as a valuable source in shaping management strategies and firm development by the tourism and hospitality industry. The influence of children on…
Abstract
Tourist decision-making has served as a valuable source in shaping management strategies and firm development by the tourism and hospitality industry. The influence of children on sustainable leadership is becoming increasingly important for service industries. However, little research has been dedicated to the role that children play in the sustainability of the tourism industry. The aim of this chapter is to understand the roles of children promotion of sustainability leadership. The chapter provides insight into the role of children on sustainability management and assesses their perceptions of environmental sustainability. A total of 346 questionnaires were collected. The results indicate that children may influence sustainable leadership management by the roles as thinkers, actioners and transformers of tourist destinations. Relevant management and marketing implications were discussed, and the results provide a perspective about planning and development to increase tourist satisfaction. The research shows that children have great potential for future sustainability management of the tourism industry.