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Article
Publication date: 1 February 1994

Garland Chow, Trevor D. Heaver and Lennart E. Henriksson

Concerns the definition and measurement of performance in logisticsresearch. A review of the literature reveals a variety of constraintswhich make it difficult to draw broad…

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Abstract

Concerns the definition and measurement of performance in logistics research. A review of the literature reveals a variety of constraints which make it difficult to draw broad inferences from the literature about the relationship between a given logistics strategy and performance. Discusses low logistics performance has been and could be conceptualized, operationally defined, measured and utilized. The limitations of alternative research designs and performance measures are revealed. Recommendations are made to improve the quality of future research.

Details

International Journal of Physical Distribution & Logistics Management, vol. 24 no. 1
Type: Research Article
ISSN: 0960-0035

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