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The aim of this paper is to enhance the understanding of architects’ perceptions of the propensity to adopt innovations in building construction.

Based on a theoretical underpinning of the multilevel perspective on socio-technical transitions, a web-based questionnaire (n = 412) was used to empirically investigate Swedish architects’ perceptions of innovativeness in the building construction industry. Specifically, the study looks at perceptions of the level of innovativeness (propensity to adopt innovations), relevant barriers to the adoption of innovations, the influence of different actors and ways of facilitating innovativeness.

Architects perceive a low level of innovativeness in the Swedish building construction industry because of a number of barriers of varying relevance. These barriers belong to interwoven regulative, normative and cognitive rules (i.e. institutions) that guide actor behaviour, which contribute to the path dependency of the industry. The site-specific nature of building construction, promotional activities from suppliers and the level of competition in the industry is perceived as being of little relevance. The findings suggest that a number of interventions are necessary to facilitate innovativeness of the Swedish construction industry. To change the lock-in mechanisms of the established cognitive and normative rules, regulative rules need to change as well. According to architects, contractors and construction clients are the most influential and therefore have the most power to change the rules associated with path dependency.

The focus on a single construction professional in Sweden necessitates a discussion on these perceptions from the standpoint of other actors.

Architects perceive a need for change in the construction industry and suggest that changed regulative rules can help overcome path dependency and facilitate innovativeness. Considering the strong interrelatedness of the lock-in mechanisms that guide the actors of the industry, policies may be needed to encourage and support the establishment for more sustainable development.

A multilevel perspective is used to analyse the type of barriers to innovativeness that the architects perceive as relevant and how they contribute to the resistance to change and path dependency in the building construction sector.

The purpose of this paper is to analyse the influence of regulations, perceptions, and promotions on the emergence of an innovation system for wood‐framed multi‐storey buildings in Germany, Sweden and the United Kingdom (UK).

This descriptive paper made a qualitative analysis of information collected mainly from secondary sources such as reports, newspapers, journal publications, conference proceedings and general internet search.

Results showed that the conditions for market growth of multi‐storey construction seemed to be the most favourable in Sweden followed by the UK and Germany. The regulations are stringent in Germany, followed by the UK and Sweden. In all countries, the construction professionals seemed to have negative perceptions regarding engineering properties of wood. Similar negative perceptions exist among the general public in Germany and the UK, but not in Sweden. The wood construction promotional activities in Germany and the UK are directed to all types of houses, while in Sweden multi‐storey buildings are targeted.

An important implication of this paper was that it highlighted the usefulness of cross‐country surveys at the European level, in order to better understand observed differences in the adoption of innovative systems. However, there might be shortcomings in the comparability of the information across the countries analysed because it was difficult to make an objective assessment of the claims made in some of the information sources. Also, there was varying and limited information about the survey methodologies used in some of the reviewed studies.

The study showed that market intervention is needed to promote radical or really new innovations such as wood construction. The variations in the promotional measures undertaken partly explained the variations in growth of wood construction system in the three countries.

The paper applied a theoretical framework on technology transition to analyse emergence of wood construction system in Germany, Sweden and the UK. The framework can be applied to analyse the development of wood construction system in other countries also.

Stainless steel strip cladding is a flexible and economical way of depositing a corrosion resistant, protective layer on a load‐bearing mild or low alloy steel. Strip cladding is therefore widely used in the production of components for the chemical, petrochemical and nuclear industries, for example.

The aim of this paper is to investigate the development of the quality movement in Sweden since the mid-20th century. The authors are convinced that a summary of the Swedish quality journey so far will offer important lessons for further quality improvements in Sweden and elsewhere.

The authors study how the quality movement has been included in the industrial agenda and how it has been adopted in student curricula and in research. The authors have a focus on how business leaders have learnt, adopted, adapted and innovated with respect to quality development. often in collaboration with academia.

Although the quality movement has fit well with the Swedish culture and that successful corporate leaders have successfully used the specific cultural characteristics there is still a lot to be learnt with respect to the public sector, where the ideas from the quality movement have problem to overcome institutional barriers.

The study is limited to the Swedish context.

There is a serious need to revitalize the public sector by getting leaders and politicians to understand the need for systematic quality improvement.

If future Swedish achievements with respect to healthcare and other social welfare elements are to once again become world-class, the public sector needs to be open-minded and collaborate with the industrial sector and academia to find cost-effective strategies for making quality improvements. However, the private sector must also be alert not to be overtaken by some highly active Asian countries.

Swedish large companies have been very successful in applying quality leadership – however, in the public sector, this has not been the case. Suggestions for improvement are made.

Given the ways in which the research pressures on university staff are becoming seemingly ever greater, an issue of the European Journal of Marketing that is given over to a survey of the kinds of research initiatives which are currently being carried out is timely. The study which provides the basis for this was conducted between December 1994 and February 1995, with questionnaires being sent to staff in universities throughout Europe. At the time the final selection was made, a total of 150 responses had been received from 18 countries.

This article aims to shows how changing information routines might influence service quality perceptions. A secondary aim was to test an instrument's everyday feasibility for healthcare quality assessment.

Patients often show high‐grade satisfaction with general care although they display dissatisfaction with some information they receive. A questionnaire survey was used to establish patient satisfaction after introducing standardised guidelines for nursing performance and information provision. Patient satisfaction was assessed using “quality from the patient's perspective” (QPP) questionnaire. Patients from gynaecological and haematological wards (n=71) (the study group) and a comparison group (n=67) were surveyed. Patients were given the questionnaire when their diagnosis was confirmed, after six months and 12 months. Data were collected over 36 months.

The study group showed an increased satisfaction with information from nurses (p=0.001) but not physicians. However, patients tended to put greater emphasis on socio‐cultural issues than information and cooperation seemed to represent high quality from the patient's perspective.

Successively lower response rate, mainly owing to cancer patients' deteriorating medical conditions. The study verifies the concordance model's relative merits.

The study verifies that care's softer side appears to be more important to patients than information improvements.

Results confirm that patients' satisfaction with information had implications for overall quality; but social issues seemed more important and enhancing quality is best achieved through participation and cooperation.