Search results

1 – 10 of 12
Per page
102050
Citations:
Loading...
Access Restricted. View access options
Article
Publication date: 1 February 2001

Lee Komito

Communities and neighbourhoods are often perceived to be under threat in the information society, as technological developments accelerate economic and social change…

970

Abstract

Communities and neighbourhoods are often perceived to be under threat in the information society, as technological developments accelerate economic and social change. Technological developments may also provide a solution: ‘virtual communities’. There has been much debate about whether virtual communities can exist, but in the midst of such debates there has been little recognition that ‘community’ is a complex phenomenon. Many varieties of community exist, which can be categorised as moral, normative or proximate. Evidence suggests that some varieties of community can be constituted via electronic communication, but it is probably not possible to replicate those features of community that many people find lacking in modern life. Such a lack, and the desire for virtual communities as a response to that lack, are symptomatic of individuals‘ disengagement from social and political participation. If the process continues, this suggests an information society constituted by segmented diversity with isolated pockets of sociability.

Details

Journal of Documentation, vol. 57 no. 1
Type: Research Article
ISSN: 0022-0418

Keywords

Access Restricted. View access options
Article
Publication date: 22 May 2009

Lee Komito and Jessica Bates

The purpose of this paper is to examine the impact of social media (including social networking technologies) on migration strategies and integration, focusing on the use of new…

2640

Abstract

Purpose

The purpose of this paper is to examine the impact of social media (including social networking technologies) on migration strategies and integration, focusing on the use of new technologies for information seeking and dissemination, as well as personal communication.

Design/methodology/approach

A total of 26 Polish nationals resident in Ireland were interviewed in 2008, using semi‐structured interviews.

Findings

Results indicated a significant use of new social media, especially social networking technologies based in Poland and largely used by Polish language speakers. The use of social networking technologies enabled “media rich” and resilient social groups to develop, founded on the latent monitoring of activities characteristic of face‐to‐face, geographically delimited communities. The resulting social groups incorporated friends and relations based in Poland, Ireland and throughout the world. These networks tended to minimize integration into Irish society, as most Polish nationals interacted only with other Polish people, whether resident in Ireland or elsewhere.

Originality/value

This research demonstrates that new technologies are having a significant impact on patterns of migration. New social media are changing the character of international migration, with an emphasis on mobility rather than assimilation. Where foreign nationals previously tended to integrate into the societies where they resided, migrants are now more likely to be peripatetic mobile workers. Furthermore, while these migrants often no longer live in physical ghettos, they now live in “virtual” ghettos or enclaves, as they use new technologies to create separate lives within the wider society in which they work and live.

Details

Aslib Proceedings, vol. 61 no. 3
Type: Research Article
ISSN: 0001-253X

Keywords

Access Restricted. View access options
Article
Publication date: 30 January 2009

Greg Hearn, Marcus Foth and Heather Gray

Advances in new media and web technology are making it easier for organizations and their employees, suppliers, customers and stakeholders to participate in the creation and…

9616

Abstract

Purpose

Advances in new media and web technology are making it easier for organizations and their employees, suppliers, customers and stakeholders to participate in the creation and management of content. It is therefore, useful to understand how a corporate communication strategy can leverage these trends. The purpose of this paper is to discuss the take‐up and use of new media in organizations, highlighting a current approach to implementation issues.

Design/methodology/approach

The paper reviews and explores new media in organizations from three ecological layers: the social, discursive and technical, addressing who is communicating, the communication content and new media technology used.

Findings

The paper recommends a customer‐centered approach to implementing new media adoption in organizations using action research.

Research limitations/implications

Academic literature is lagging behind the pace of technological change, and evaluation studies are limited.

Originality/value

The paper shows how new media and Web 2.0 services can be employed to work in tandem with conventional communication tools such as phone, fax and corporate intranets. Such a hybrid approach enables organizations to maintain and strengthen existing stakeholder relationships, but also reach out and build relationships with new stakeholders who were previously inaccessible or invisible.

Details

Corporate Communications: An International Journal, vol. 14 no. 1
Type: Research Article
ISSN: 1356-3289

Keywords

Access Restricted. View access options
Article
Publication date: 10 August 2022

Ahmed Juma Al Sayegh, Syed Zamberi Ahmad, Khadeeja Mohsen AlFaqeeh and Sanjay Kumar Singh

This study aims to investigate factors that influence e-government adoption among public sector departments with the view to determine how such factors may be used to better…

1132

Abstract

Purpose

This study aims to investigate factors that influence e-government adoption among public sector departments with the view to determine how such factors may be used to better facilitate e-government adoption across United Arab Emirates (UAE) public sectors. The use of e-government is advocated for the central government in the UAE.

Design/methodology/approach

Using random sampling, a total of 172 participants from ten departments and organisations in Dubai and Sharjah completed the online survey for this pilot study.

Findings

The authors found that performance expectancy and facilitating conditions have positive effects on e-government adoption. Furthermore, this study revealed the factors that encourage more e-government adoption between government organisations in the UAE. This study reveals three facilitating conditions may encourage e-government adoption in UAE public sector organisations when short- and long-term performances have positive effects on e-government usage.

Practical implications

This study provides middle managers clarity on factors that would influence government-to-government (G2G) uptake in more government organisations across the country. For uniformity and consistency, middle managers are now better informed as a result of this study to determine how best to use the six factors to motivate subordinates for more effective G2G.

Originality/value

The scope and results of this study is a contribution to e-government studies because it identifies the factors that positively influence G2G adoption. This scope exceeds the studies by Chan et al. (2021) and Habib et al. (2020) which focuses on the use of e-government for citizens or the public. This study focuses on the use of e-government within the government and between government departments.

Details

Journal of Knowledge Management, vol. 27 no. 3
Type: Research Article
ISSN: 1367-3270

Keywords

Access Restricted. View access options
Article
Publication date: 10 November 2020

Nafiz Zaman Shuva

Studies on the information behaviour of immigrants including refugees across the globe show a significant dependency of immigrants on their informal networks for meeting various…

1030

Abstract

Purpose

Studies on the information behaviour of immigrants including refugees across the globe show a significant dependency of immigrants on their informal networks for meeting various settlement and everyday life information needs. Although there are quite a few studies in LIS that globally report the dependency of immigrants on their personal networks, very little is known about their experiences with their informal personal networks in the contexts of their settlement in informational terms. This paper explores the information experiences of Bangladeshi immigrants in Canada consulting informal networks including broader Bangladeshi community people in pre- and post-arrival contexts.

Design/methodology/approach

The study uses a mixed-method approach including semi-structured interviews (n = 60) and surveys (n = 205) with Bangladeshi immigrants who arrived in Canada between the years of 1971 and 2017. Interview data were analysed thematically, and descriptive statistics are used to describe the survey data relevant to this study.

Findings

Although the overall scope of the original study is much larger, this paper features findings on the information experience derived from an analysis of the interview data with some relevant references to the survey data when deemed appropriate. This paper provides insights into the information experiences of Bangladeshi immigrants within their personal networks, including friends, family and ethnic community people. The findings of this study show that participants sometimes received discouraging, unhelpful or wrong information from their personal networks. The multiple dimensions of the information experiences of the study participants show the many consequences for their settlement lives. For some participants, settlement was particularly impacted by the concept of “information sharing fear” that emerged from the interviews. Information sharing fear relates to concerns that sharing information about the challenges faced by newcomers could be considered by potential immigrants as a kind of active “discouragement”. Participants described being sensitive to charges of envy or jealousy when they shared information related to challenges newcomers face, as friends and family see them as trying to prevent competition for social status.

Originality/value

The findings related to the information experiences of immigrants consulting informal networks has potential implications for research in various discipline such as LIS, migrational studies and psychology that explore the benefits of social networks in newcomers' settlement. The study also sets a ground to take a more holistic approach to the information experiences of newcomers, not just naming the sources newcomers utilize in settlement and everyday life contexts. The study also provides some future directions to comprehensively understand the culturally situated information behaviour of various immigrant groups.

Access Restricted. View access options
Article
Publication date: 29 May 2020

Ademir Macedo Nascimento, Denis Silva da Silveira, Jairo Simião Dornelas and João Araújo

This paper aims to systematize the contextual factors that influence the intention to use citizens and governments-initiated platforms, presenting them as non-functional…

160

Abstract

Purpose

This paper aims to systematize the contextual factors that influence the intention to use citizens and governments-initiated platforms, presenting them as non-functional requirements (NFRs), to facilitate their understanding to implementers.

Design/methodology/approach

A systematic mapping of the literature was done to identify the contextual factors from citizens and governments (C2G) adoption, followed by a survey applied to 938 potential users of this type of technology. The results were analyzed through logistic regression to understand the impact of the contextual factors on the intention to use C2G platforms and then those contextual factors were formalized as NFRs represented by a Softgoal Interdependence Graph.

Findings

Among the results, the most prominent factors were the influence of the “users perceived contribution” and the “citizens concern about the city conditions”. Finally, some strategies are suggested to help public managers and developers to optimize the factors that have shown to be significant.

Practical implications

This study can support e-gov policies in the implementation of C2G platforms because several municipalities need assistance in taking actions to foster greater citizens’ engagement. An example of this type of contribution is the indication of the factors of greatest impact in the adoption of use and the indication of paths to be followed if the manager and developers decide to focus on each of them.

Originality/value

The identification of several contextual factors which influence C2G platforms adoption and their systematization with the purpose of jointly visualizing and evaluating them.

Details

Transforming Government: People, Process and Policy, vol. 14 no. 5
Type: Research Article
ISSN: 1750-6166

Keywords

Access Restricted. View access options
Article
Publication date: 7 October 2014

Roslyn Larkin

The aim of this paper is to expose the power of informal control mechanisms over explicit knowledge transfer through information communication technology (ICT) systems in…

1022

Abstract

Purpose

The aim of this paper is to expose the power of informal control mechanisms over explicit knowledge transfer through information communication technology (ICT) systems in subsidiaries of a multinational enterprise (MNE).

Design/methodology/approach

The research used a case study approach consistent with the purpose of exploring control/knowledge transfer relationships. Semi-structured interviews were undertaken with managers across 19 sites in an MNE. Analysed data were thematically organised into two case studies for comparison.

Findings

The results show that when control is exerted from bottom-up, knowledge transfer barriers are overcome, quality of outcomes is increased and new and incremental knowledge innovation is more likely to become organisational.

Practical implications

The findings signal a caution for managers to assess the suitability of control type on knowledge transfer incentives to leverage quality knowledge outcomes. By using informal methods, subsidiary managers’ local autonomy and power to resist centralised management objectives was positively moderated.

Originality/value

The paper exposes alternative control methods for exploiting subsidiary knowledge within an MNE. The research is unique in that it identifies a superior role for bottom-up social control to elicit explicit knowledge sharing behaviours through ICT where bureaucratic reward-based control had failed.

Details

Journal of Knowledge Management, vol. 18 no. 6
Type: Research Article
ISSN: 1367-3270

Keywords

Access Restricted. View access options
Article
Publication date: 8 May 2017

Zilia Iskoujina, Malgorzata Ciesielska, Joanne Roberts and Feng Li

The purpose of this paper is to investigate the definitions, dimensions, and classifications of online communities together with their potential to produce value for business…

1971

Abstract

Purpose

The purpose of this paper is to investigate the definitions, dimensions, and classifications of online communities together with their potential to produce value for business. Those value options are then discussed in the context of empirical vignettes showing examples of business models focussed on one of the two potential benefits coming from online communities – clear financial gains and intangible long-run returns.

Design/methodology/approach

This paper uses systematic literature review method. In total, 67 academic paper in the area of business and management were chosen for the analysis.

Findings

The literature review shows multitude of online communities definitions and classifications, but hardly any comprehensive attempt to map the phenomena in full. This paper is looking into recognising potential revenue streams from online businesses and other non-financial benefits that can be combined to create strong and sustainable value proposition.

Originality/value

Drawing on the literature reviewed a novel categorisation of the commercial opportunities offered by the online communities is presented. These opportunities are discussed in a context of business model design.

Details

Journal of Organizational Change Management, vol. 30 no. 3
Type: Research Article
ISSN: 0953-4814

Keywords

Access Restricted. View access options
Article
Publication date: 10 July 2017

Anne Sorensen, Lynda Andrews and Judy Drennan

The purpose of this paper is to investigate how organizations create focal engagement objects through posts to their social media community members and how the members engage with…

5689

Abstract

Purpose

The purpose of this paper is to investigate how organizations create focal engagement objects through posts to their social media community members and how the members engage with these posts in ways that potentially co-create value. Of additional interest is the use of platform, tone and language to determine how they potentially influence value co-creation.

Design/methodology/approach

The research method is netnography. Two Australian-based cause organizations were selected for the study, and posts were collected from Facebook, Twitter and YouTube platforms used by the communities, as well as likes, clicks, shares and retweets. Data was examined using content and thematic analyses.

Findings

Findings for the characteristics of the posts indicate how platforms need to be member-centric and that post tone and language can be used for engaging members effectively. Three consumer engagement objects were thematically derived from the posts: events, donations and fundraising, and social justice that includes shout-outs and thunderclaps. In turn, consumer responses evidenced engagement sub-processes of co-developing, acknowledging, rewarding, sharing, advocating, adding momentum and learning. The likes, clicks, shares and retweets assisted in determining the amount of community interactions with posts in the cause brands’ communities.

Research limitations/implications

This research is limited to the extent it involved two cases. As with any cross-sectional research, the findings are snapshots of interactions on the two sites over the two-week data collection periods. Theoretical implications provide a deeper insights into value co-creation by empirically examining how organizations and their supporters employ and use post resources to co-create value collectively, and how the characteristics of the posts and behavioral interactions potentially facilitates this.

Practical implications

Managerially, this investigation will assist both commercial brand and cause brand organizations to plan and adapt their social media strategies to enhance supporters’ engagement with posts in this digital environment.

Social implications

The social implications of this study are that it provides an understanding of how cause organizations can harness online communities for value co-creation to generate social good.

Originality/value

The study is both original and adds value to the research community. The findings presented provide an insightful conceptual framework to guide future research into this important area of consumer engagement with resources in social media communities leading to potential co-creation of value.

Details

Journal of Service Theory and Practice, vol. 27 no. 4
Type: Research Article
ISSN: 2055-6225

Keywords

Access Restricted. View access options
Article
Publication date: 9 December 2020

Wangshuai Wang, Nuoya Chen, Jie Li and Gong Sun

Social networking sites (SNSs) are an indispensable part of people’s daily lives. However, scant literature describes how SNSs affect users’ behaviors, especially consumer…

1377

Abstract

Purpose

Social networking sites (SNSs) are an indispensable part of people’s daily lives. However, scant literature describes how SNSs affect users’ behaviors, especially consumer behavior in emerging markets. This research aims to fill this literature gap.

Design/methodology/approach

Two empirical studies were conducted using different methods. Study 1, a survey, provided correlational evidence. Study 2, a lab experiment, further verified the causal relationship.

Findings

From Chinese consumer data, SNS consumption exposure enhances luxury brand consumption, mediated by social comparison motivation and moderated by legitimacy perceptions of SNSs as information outlets.

Originality/value

This research bridges SNSs and luxury brand consumption, two islands among different streams of literature. In addition, the paper illuminates the psychological mechanism through which SNSs affect luxury brand consumption and the boundary condition in which this effect diminishes. Practically, this paper is also instructive for SNSs and luxury brands.

Details

Journal of Consumer Marketing, vol. 38 no. 1
Type: Research Article
ISSN: 0736-3761

Keywords

1 – 10 of 12
Per page
102050