Laura Clemente, Gesualda Iodice, Francesco Carignani, Fabio Greco and Francesco Bifulco
The purpose of this paper is, through an exploratory analysis, to identify good practices implemented by international museums in the phygital context and their classification in…
Abstract
Purpose
The purpose of this paper is, through an exploratory analysis, to identify good practices implemented by international museums in the phygital context and their classification in terms of customer experiences, in order to identify innovative cultural value creation and co-creation practices.
Design/methodology/approach
The authors adopt a qualitative approach of multiple case studies. The analysis conducted formed the information base through which to proceed with the classification of phygital customer experiences through the extended reality technologies framework
Findings
The analysis conducted on the selected international museums shows that the phygital formula can take on different characteristics depending on the technologies used and the purpose to be achieved and can be a useful tool for the co-creation of cultural value.
Originality/value
The originality of this contribution lies in the comparative analysis proposed among the case studies to intercept best practices in the phygital field, in the classification of phygital experiences through a novel frame of reference and in the identification of prospects for improvement of an emerging phenomenon in the literature on cultural sector management.
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The Volkswagen (VW) emissions scandal was one of the largest examples of organizational wrongdoing in corporate history, costing the firm immense damage to its reputation and over…
Abstract
The Volkswagen (VW) emissions scandal was one of the largest examples of organizational wrongdoing in corporate history, costing the firm immense damage to its reputation and over $33 billion in fines, penalties, financial settlements, and buyback costs. In this paper, we draw on the concept of boundary work to provide insight into the causes of wrongdoing at VW. Supplementing other work on the scandal, we show how the ways in which boundaries became established in the organization resulted in an internal context that defined “in” and “out” groups, normalized certain behaviors, and limited communication across intraorganizational boundaries. This allowed wrongdoing to not only become established but also to go unchallenged. We provide contributions to broader understandings of organizational wrongdoing and to the temporal unfolding of boundary work by theorizing how a combination of cognitive, horizontal, and vertical boundaries can create an infrastructure of organizational design that permits organizational wrongdoing, prevents it being challenged, and ultimately normalizes it in everyday activities.
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Laura Illia, Michael Etter, Katia Meggiorin and Elanor Colleoni
Organizational legitimacy is a central concept in institutional theory and in the more recent stream of communicative institutionalism. Within this scholarship, there exists an…
Abstract
Organizational legitimacy is a central concept in institutional theory and in the more recent stream of communicative institutionalism. Within this scholarship, there exists an elaborated understanding of how macro-level actors, such as news media, influence individual judgments at the micro-level through a top-down communication process. However, little is known about the upward process by which individual propriety judgments influence validity judgments of news media at the macro-level. In this paper, we propose that this upward process of the legitimacy loop is facilitated by the degree to which expressed propriety judgments by individuals create thematic broadness, which bridges stand-alone conversations. Through a study investigating a post-scandal phase in the financial sector, we show how propriety judgments in social media become pre-validated at the meso-level prior to their validation by news media at the macro-level. The presented theoretical framework and empirical insights based on time-series regression analysis provide new knowledge about the multilevel process of organizational legitimacy formation in a digital age and extend our understanding of how a consensus is revealed at the meso-level.
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Diana Aksenova, Wenjie Cai and Maria Gebbels
This study aims to examine the multisensory experiences of participating in a cooking class and how they shape perceptions of destinations in the pre-trip stage. Performance…
Abstract
Purpose
This study aims to examine the multisensory experiences of participating in a cooking class and how they shape perceptions of destinations in the pre-trip stage. Performance theory and prosumption provide a theoretical lens to investigate how a cooking class influences the pre-trip destination sensescape.
Design/methodology/approach
This study used participatory action research consisting of an immersive Tatarstan cooking class experience with the supporting materials of music and videos, focus group discussions and participant observations.
Findings
Cooking class participants prosume local culture and (re)construct the perceptions of Tatarstan by partaking in cooking classes through a multisensory experience. The pre-trip destination sensescape formation in the cooking class is dynamic, stimulating and memorable. With active engagement in co-creating in the process, such experience significantly strengthens and reshapes the perceptions of a destination.
Practical implications
Cooking classes can be leveraged in pre-trip marketing as a tool to enhance the competitiveness of tourism destinations and contribute to accessible tourism, such as engaging visually impaired tourists’ other heightened senses in experience design and marketing.
Originality/value
This study revealed that participation in cooking classes involves active, embodied and multisensory engagement, which acts as a vehicle of the destination perception change.
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Michelle Bauml and Sherry L. Field
Notable Social Studies Trade Book (NSSTB) lists include books selected annually by the Book Review Committee of the National Council for the Social Studies in conjunction with the…
Abstract
Notable Social Studies Trade Book (NSSTB) lists include books selected annually by the Book Review Committee of the National Council for the Social Studies in conjunction with the Children’s Book Council. These lists are excellent resources for teachers who use children’s literature to support social studies instruction in their classrooms. We report our analysis of award-winning titles for primary grades published from 2001-2011. Biographies and books that address topics about families are featured as a starting place for primary grades teachers to begin incorporating NSSTB into their social studies instruction. We conclude by suggesting ways for primary grade teachers to utilize the book lists each year.
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Sarah Reibstein and Laura Hanson Schlachter
Worker cooperative practitioners and developers often claim that democratic worker ownership advances egalitarianism within and beyond the workplace, but most of the empirical…
Abstract
Purpose
Worker cooperative practitioners and developers often claim that democratic worker ownership advances egalitarianism within and beyond the workplace, but most of the empirical evidence in the USA is based on ethnographic case studies or small-scale surveys. This study aims to leverage the first national survey about individuals' experiences in these unique firms to test for the presence of inequalities by gender, race and immigration status in the broader sector.
Design/methodology/approach
The study uses a 2017 survey comprising a sample of 1,147 workers from 82 firms. This study focuses on measures of workplace benefits that capture material and psychological ownership, wealth accumulation, wages, workplace autonomy and participation in governance. This study uses ordinary least squares regression models with fixed effects alongside pooled models to determine the effects of gender, race, immigration status and the intersection of gender and race on these outcomes, both within and between firms.
Findings
This study finds no evidence of wage gaps by gender, race or immigration status within worker cooperatives, with job type, tenure and worker ownership status instead explaining within-firm variation in pay. Still, this study documents sector-wide disparities in material and non-material outcomes by gender, race and immigration status, reflecting differences in individual-level human capital and job characteristics as well as widespread occupational segregation and homophily.
Originality/value
The paper offers a novel contribution to the literature on workplace empowerment and inequality in participatory firms by analyzing race, gender and immigration status in the most robust dataset that has been collected on worker cooperatives in the USA.
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Myra Mackenzie and Laura Shanahan
Adopting meat reduction strategies within the UK is fundamental to limiting environmental damage and achieving public health benefits. This paper aims to compare the attitudes to…
Abstract
Purpose
Adopting meat reduction strategies within the UK is fundamental to limiting environmental damage and achieving public health benefits. This paper aims to compare the attitudes to adopting meat reduction strategies within the general population and people with a link to agriculture to understand attitudes to meat reduction.
Design/methodology/approach
Cross-sectional self-administered questionnaires were disseminated using online fora, community groups and by attending agricultural marts. Questionnaire development was informed by current literature, and structured around four theoretical domains: knowledge, social/cultural influences, beliefs about consequences and intentions to change and a food frequency questionnaire for meat consumption. Inclusion criteria were people > 18 years, living in the North East of Scotland. In total, 470 adult participants, from within the North East of Scotland, were recruited. The study population was divided into two groups, individuals with a link to the agricultural economy (n = 174) and the general public (n = 296).
Findings
The general public group were more willing than the agricultural community to adopt meatless meals (or were doing so) [55.1% (n = 162) vs 28.1% (n = 49), p < 0.001]. Barriers to change included habit, limited choice when eating out, resistance of family members, lack of information, income related to meat consumption and the status of meat within a meal. Men were less likely to choose meatless meals than women (23.8%, n = 36, vs 55.1%, n = 176, p < 0.001).
Originality/value
Meat reduction strategies should be tailored appropriately to population groups, with an understanding of social and political drivers, and further studies investigating barriers within the agricultural economy are warranted.