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The purpose of this paper is to provide a selected bibliography of recent resources on library instruction and information literacy.

Introduces and annotates English-language periodical articles, monographs and other materials on library instruction and information literacy published in 2013.

Provides information about each source, discusses the characteristics of current scholarship and describes sources that contain unique scholarly contributions and quality reproductions.

The information may be used by librarians and interested parties as a quick reference to literature on library instruction and information literacy.

This paper aims to describe the MacEwan University Library’s successful pilot of a fully blended information literacy (IL) instruction program for first-year English courses. Development, implementation and assessment of the pilot prior to full implementation are discussed.

The new sustainable blended model for the English Library Instruction Program reduced duplication of content and effort, incorporated online and in-person instruction and promoted self-directed learning opportunities through a new Learning Commons. This model places essential instruction online while maintaining personal relationships for students with the English Librarian and the Library through multiple points of interaction. Face-to-face instruction efforts were concentrated on developing critical thinking skills through a hands-on source evaluation activity and on providing point-of-need support. Librarians worked closely with English faculty to encourage early voluntary adoption of the new model for the Fall 2013 pilot.

The voluntary early-adopter model worked well for garnering and maintaining support from the English department: the authors had 42 per cent of English sessions piloting the new model for Fall 2013, surpassing the initial target of 25 per cent. Students scored well on an assessment of their ability to identify scholarly sources. Librarian preparation time has been greatly reduced.

Many academic libraries are looking to asynchronous online tutorials as a more sustainable model for delivering IL instruction. This case study demonstrates that it is possible to move some instruction online while maintaining the personal relationships librarians have forged with students and faculty.

Based on a sample of 65 workers having undergone major reorientation of their careers, this study indicates that Driver′s spiral category is far from being a homogeneous one. Thus, individuals pursuing this type of career path can be broken down into three distinct subgroups both with respect to their interests as well as to their personality dynamics. The first subgroup contains the social‐artistic (e.g. author, housekeeper); the second, the conventional‐enterprising (e.g. accountant, banker); the third, the artistic‐investigative (e.g. psychologist, sculptor). All three sub‐types conform to Holland′s theory and are characterised by different personality variables.

This study proposes a conceptual model to comprehensively understand how sports fans perceive and accept smartphones and applications in a sport consumption context by developing a series of propositions. Theoretically based on the Technology Acceptance Model (TAM) and the Sport Website Acceptance Model (SWAM), this study provides fundamental groundwork to better conceptualise sports fans' decision making processes involving the latest technology used to consume sport.

The purpose of this study is to develop new type of reverse mortgage contract. How to provide adequate services and housing for an increasing number of people that are dependent on the help of others is a crucial question in the European Union (EU). The housing stock in Europe is not fit to support a shift from institutional care to the home-based independent living. Some 90% of houses in the UK and 70%–80% in Germany are not adequately built, as they contain accessibility barriers for people with emerging functional impairments. The available reverse mortgage contracts do not allow for relocation to their own adapted facilities. How to finance the adaptation from housing equity is discussed.

The authors have extended the existing loan reverse mortgage model. Actuarial methods based on the equivalence of the actuarial present values and the multiple decrement approach are used to evaluate premiums for flexible longevity and lifetime long-term care (LTC) insurance for financing adequate facilities.

The adequate, age-friendly housing provision that is appropriate to support the independence and autonomy of seniors with declining functional capacities can lower the cost of health care and improve the well-being of older adults. For financing the development of this kind of facilities for seniors, the authors developed the reverse mortgage scheme with embedded longevity and LTC insurance as a possible financial instrument for better LTC services and housing with care in assisted-living facilities. This kind of facilities should be available for the rapid growth of older cohorts.

The numerical example is based on rather crude numbers, because of lack of data, as the developed reverse mortgage product with LTC insurance is a novelty. Intensity of care and probabilities of care in certain category of care will change after the introduction of this product.

The model results indicate that it is possible to successfully tie an insurance product to the insured and not to the object.

The introduction of this insurance option will allow many older adult with low pension benefits and a substantial home equity to safely opt for a reverse mortgage and benefit from better social care.

While currently available reverse mortgage contracts lapse when the homeowner moves to assisted-living facilities in any EU Member State, in the paper a new method is developed where multiple adjustments of housing to the functional capacities with relocation is possible, under the same insurance and reverse mortgage contract. The case of Slovenia is presented as a numerical example. These insurance products, as a novelty, are portable, so the homeowner can move in own specialised housing unit in assisted-living facilities and keep the existing reverse mortgage contract with no additional costs, which is not possible in the current insurance products. With some small modifications, the method is useful for any EU Member State.

Improvements in digital technology, increased automation and the sharing economy are all promised changes in transport provision over the next few years. How will such changes effect an increasing ageing society? There are obvious advantages that technology can bring to improve tickets on public transport with smartcards which will help older people. Trip planning can be facilitated with better more bespoke travel information and improved satnav and real-time information. Mobility scooters, electronic bikes and better inclusive designed cars and buses all help the offering to older people to maintain their mobility. Internet-based platforms facilitate collective transport offerings and can facilitate community transport and transport networks which help older people stay mobile. Supporting policy and legislation can help older people achieve quality mobility, for example accessibility has increased step-free access to public transport across Europe, though there remains still some inaccessibility especially where modification of existing infrastructure remains a costly barrier.

The aim of the study is to propose an ontology-based approach that provides a framework as a strategy decision tool for urban service design. The research methodology includes two phases to acquire the knowledge needed for urban service management of a city, as a case study. The first phase provides the priority list, through the Principal Component Analysis, for an age-friendly city determined by the citizens through a quantitative research. The second phase is a qualitative research among the public service providers, focusing on 'adequate community support and health services' feature which was the top priority of phase one. The repertory grid as a mapping tool consists of elements (age-friendly cities' features) and constructs (municipality provided services) that interconnect the tacit knowledge with the external knowledge. The findings indicated the importance of the necessity of a shared understanding and conceptualization of what a service is among service providers and consumers. This paper makes an important contribution to urban service management by making the interconnection between tacit and external knowledge as a strategic decision support tool.

The increasingly complex business-to-business (B2B) sales process necessitates that sales managers strike the right balance between appropriate resource allocation, while also maintaining the profitability of the organization. While previous research has mainly focused on how changes in the business environment pose distinct challenges to salespeople, very little research has focused on how sales managers should react to these complex situations. Drawing upon the extant sales research, this paper aims to point to a gap in the literature of how sales managers deal with the complexity associated with the sales process and deal with the same.

Methods from the grounded theory research approach were used to conduct 18 in-depth interviews with B2B sales managers. Purposive sampling was used to identify the participants.

A taxonomy of sales situations that reflects the changing complexity of the sales function and how sales managers need to orchestrate their resource allocation decisions to ensure appropriate value capture from B2B relationships emerged within the themes. This paper highlights four fundamental tenets of sales situations that account for both the complexity of the sales process and the value appropriation challenge that sales managers face.

The taxonomy will help sales managers have a better understanding of the changing complexity in the B2B sales process and help them with decisions making. Sales managers can orchestrate their resource allocation to achieve value appropriation.

This paper develops a new taxonomy of the sales situation. It unravels the changing complexity of the B2B sales process and discusses how value appropriation can be achieved by sales managers.

The life expectancy for persons with intellectual disabilities (ID) has increased significantly, resulting in an increasing number of aging persons with ID. To promote healthy and active aging of persons with ID, discussions on new initiatives to design age-friendly communities have begun at local and international levels. The purpose of this paper, a qualitative research study, is to identify features of an age-friendly community, and facilitators and barriers from the perspectives of older adults with mild ID and their caregivers who live in the city of Winnipeg in Canada.

Seven older persons with mild ID were interviewed, and 15 caregivers participated in focus group discussions. All participants were asked questions about features of community living and their experiences in eight broad topic areas (i.e. transportation, housing, social participation, respect and social inclusion, opportunities for community involvement, communication and information, community support and healthcare services, and outdoor spaces and buildings).

The results indicated that many of the current features of the city of Winnipeg do not adequately address the needs of aging persons with ID; specifically, participants revealed that issues related to accessibility, social participation, social disrespect and inclusion, and lack of resources were important barriers to independence.

The findings will increase awareness of the needs of aging persons with ID and inform programme planning, service delivery, coordination of community-based services and policies to support healthy and active aging for this vulnerable population.

This exploration begins with understanding the concept of age-friendly cities and communities as guided by the World Health Organisation. The purpose of this study is to assesses the potential of the concept of age-friendly cities and how these initiatives are driven by commitments to create an environment that promotes active ageing, leveraging digital tools and technologies to enhance connectivity, accessibility and overall well-being of the older.

The viewpoint discussed the diverse ways in which the unique concept of age-friendly cities or living areas can be explored in India. Such concepts will create a more inclusive society for the older people around us.

The viewpoint highlighted a few global cases of age-friendly cities. It emphasised their innovative approaches, lessons learned, best practices and challenges. These real-time examples inspire, showing us the potential and success of such initiatives. They also help us understand the areas we must work on to create such environments for our older people. The chapter also evaluates the initiatives and projects undertaken in India so far to enhance the living experience of the older, integrating digital technologies. By analysing India’s journey towards age-friendly initiatives, the discussion provides detailed insights for policymakers and other societal stakeholders to broaden the development framework that holistically incorporates the ageing population’s needs.

The concept of age-friendly cities in India is not just a new approach but a crucial one in the near future. Owing to the existing diversity in our country, this discussion presented in this viewpoint will help to emphasise the need to create separate policies and implement the same at various levels. Ageing is inevitable, and this study’s reflections will also allow families and society to prioritise the needs of older adults in their families and around them. This work will also create an opportunity for all society’s stakeholders to look at older adults’ needs differently and more practically, underlining the urgency and importance of this issue.