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1 – 10 of over 4000Lyndsay M.C. Hayhurst, Holly Thorpe and Megan Chawansky
Discusses “Welcome Host”, the programme launched by the Wales Tourist Board which aims to provide whole communities with the customer care skills required to deliver service…
Abstract
Discusses “Welcome Host”, the programme launched by the Wales Tourist Board which aims to provide whole communities with the customer care skills required to deliver service excellence to visiting tourists. Outlines the structure of the programme, highlighting the use of seminars and the key focus of such events. Explains the benefits to both participating companies and the tourist. Suggests that “Welcome Host” is raising the image of quality service in the country.
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Amy N. VanBuren and Amy K. Rottmann
The purpose of this quantitative research was to determine if there are differences in scores on the Connor- Davidson Resilience Scale among undergraduate students involved in…
Abstract
The purpose of this quantitative research was to determine if there are differences in scores on the Connor- Davidson Resilience Scale among undergraduate students involved in honors leadership programs at a four- year university. The study was an analysis of students’ reported resilience scores in relation to the number of leadership activities in which they participated to examine the potential impact of leadership practices on resilience levels of the students. Results of the dependent variables were the total resilience score, and the five factors of resilience: persistence and tenacity; emotional and cognitive control; adaptability and ability to bounce back; control; and spiritual influences. Independent variables were the number of leadership programs completed, age, gender, and class status. The level of significance used for the statistical test was .05. There was no significant difference in the total resilience scores among the three activity groups. However, a majority of students scored well above the national average score, and male students scored slightly higher than females. Additionally, females scored higher than the national average.
Discusses the long existing and confusing problems of establishing the relationship of who is, and who if not, a dependent worker. Reflects developments which have occurred in…
Abstract
Discusses the long existing and confusing problems of establishing the relationship of who is, and who if not, a dependent worker. Reflects developments which have occurred in British law as it affects the employment field, plus an evaluation and analysis of some of the different types of employment relationships which have evolved by examining, where possible, the status of each of these relationships. Concludes that the typical worker nowadays finds himself in a vulnerable position both economically and psychologically owing to the insecurity which exists.
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Joana Salifu Yendork, Kwaku Oppong Asante and Emmanuel Nii-Boye Quarshie
Football is a popular sport among young people across Africa, incited by the heavy presence of European football that has become central to youth cultures, everyday social…
Abstract
Football is a popular sport among young people across Africa, incited by the heavy presence of European football that has become central to youth cultures, everyday social routines, forms of consumption and opportunities for establishing social status. A growing body of evidence suggests increasing trends in harmful gambling behaviours in African youth, while the proliferation of football betting particularly remains a critical potential risk for negative mental health outcomes among young people in Sub-Saharan Africa. This chapter draws on original empirical data from a web-based cross-sectional survey to examine the prevalence estimates and associations of socio-demographic and behavioural factors with football betting among young adults attending university in Ghana. It draws on a multivariable logistic regression model to assess the associations with football betting. Our findings point not only to the growing salience of football betting among male demographics, but also the role of peer culture, alcohol and media as predominant sources of participants' initiation of football betting. Moreover, participants indicated the motive ‘to make money’ as their single major motivation, which raises the prospect that football betting is used as a means to mitigate the adverse effects of unemployment. Overall, the study points to a need for harm prevention strategies that align more closely with public health approaches focused on students, their families, their communities and their universities/schools.
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Michael R. Ransom and Aaron Phipps
In this paper, we examine the occupational distribution of individuals who hold bachelor degrees in particular fields in the United States using data from the various waves of the…
Abstract
In this paper, we examine the occupational distribution of individuals who hold bachelor degrees in particular fields in the United States using data from the various waves of the National Survey of College Graduates. We propose and calculate indices that describe two related aspects of the occupational distribution by major field of study: distinctiveness (how dissimilar are the occupations of a particular major when compared with all other majors) and variety (how varied are the occupations among those who hold that particular major). We discuss theoretical properties of these indices and statistical properties of their estimates. We show that the occupational variety has increased since 1993 for most major fields of study, particularly between the 1993 and 2003 waves of the survey. We explore reasons for this broadening of the occupation distribution. We find that this has not led to an increase in reported mismatch between degree and occupation.
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Colin F. McDonald, Aristide F. Massardo, Colin Rodgers and Aubrey Stone
Interest is currently being expressed in heat exchanged propulsion gas turbines for a variety of aeroengine applications, and in support of this, the aim of this paper is to…
Abstract
Purpose
Interest is currently being expressed in heat exchanged propulsion gas turbines for a variety of aeroengine applications, and in support of this, the aim of this paper is to evaluate the relevance of experience gained from development testing of several recuperated aeroengines in the USA in the late 1960s.
Design/methodology/approach
Technology status, including engine design features, performance, and specific weight of recuperated propulsion gas turbines based on radial and axial turbomachinery, that were development tested in the power range of about 300 to 4,000 hp (224 to 2,984 kW) is discussed in Part I.
Findings
A successful flight worthiness test was undertaken in the USA of a helicopter powered solely by a recuperated turboshaft engine and this demonstrated a specific fuel consumption reduction of over 25 percent compared with the simple‐cycle engine. However; in an era of low‐fuel cost, and uncertainty about the long‐term structural integrity of the high‐temperature heat exchanger, further development work was not undertaken.
Practical implications
The gas turbines tested were based on conventional simple‐cycle engines with essentially “bolted‐on” recuperators. Optimum approaches to minimize engine overall weight were needed in which the recuperator was integrated with the engine structure from the onset of design, and these are discussed in Part II.
Originality/value
Based on engine hardware testing, a formidable technology base was established, which although dated, could provide insight into the technical issues likely to be associated with the introduction of future heat exchanged aeroengines. These are projected to have the potential for reduced fuel burn, less emissions, and lower noise, and recuperated and intercooled turboshaft, turboprop, and turbofan variants are discussed in Part III.
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L.J. Sellers, L.J. Danckwerts and L.J. Sachs
April 24, 1967 Master and Servant — Vicarious liability — Scope of employment — Customer's five ton vehicle blocking access to warehouse — Driver of fork lift truck's inability to…
Abstract
April 24, 1967 Master and Servant — Vicarious liability — Scope of employment — Customer's five ton vehicle blocking access to warehouse — Driver of fork lift truck's inability to gain access — Attempted removal of five ton lorry by driver of truck — Accident to fellow employee — Whether in course of employment — Liability of employers.
The author describes a newly‐developed in‐air resolution focused beam scan imaging system