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Article
Publication date: 30 August 2018

Jungwon Yeo, Louise Comfort and Kyujin Jung

The purpose of this paper is to elaborate pros and cons of two coding methods: the rapid network assessment (RNA) and the manual content analysis (MCA). In particular, it focuses…

1108

Abstract

Purpose

The purpose of this paper is to elaborate pros and cons of two coding methods: the rapid network assessment (RNA) and the manual content analysis (MCA). In particular, it focuses on the applicability of a new rapid data extraction and utilization method, which can contribute to the timely coordination of disaster and emergency response operations.

Design/methodology/approach

Utilizing the data set of textual information on the Superstorm Sandy response in 2012, retrieved from the LexisNexis Academic news archive, the two coding methods, MCA and RNA, are subjected to social network analysis.

Findings

The analysis results indicate a significant level of similarity between the data collected using these two methods. The findings indicate that the RNA method could be effectively used to extract megabytes of electronic data, characterize the emerging disaster response network and suggest timely policy implications for managers and practitioners during actual emergency response operations and coordination processes.

Originality/value

Considering the growing needs for the timely assessment of real-time disaster response systems and the emerging doubts regarding the effectiveness of the RNA method, this study contributes to uncovering the potential of the RNA method to extract relevant data from the megabytes of digitally available information. Also this research illustrates the applicability of MCA for assessing real-time disaster response networks by comparing network analysis results from data sets built by both the RNA and the MCA.

Details

Online Information Review, vol. 42 no. 7
Type: Research Article
ISSN: 1468-4527

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Article
Publication date: 7 November 2016

Kyungwoo Kim, Kyujin Jung and Kenneth Chilton

The purpose of this paper is to understand the effects of social media use on the resilience of organizations involved in emergency response. While social media has been utilized…

1067

Abstract

Purpose

The purpose of this paper is to understand the effects of social media use on the resilience of organizations involved in emergency response. While social media has been utilized as a critical tool in the field of emergency management, few researchers have systemically examined its effect on organizations’ capacity to bounce back from catastrophic events. From the dimensional approach to social media use, this research focuses on the following three functions: providing information to local communities, transmitting information to local communities, and responding to the emotions of local communities.

Design/methodology/approach

The authors used survey data gleaned from 79 key organizations involved in emergency management to investigate the impact of social media use on resilience after a tragic flood in Seoul, South Korea in 2013. The authors also conducted interviews with ten emergency management officials to understand what administrative challenges they confront in using social media for their tasks.

Findings

The authors found that the provision of disaster information on social media such as Facebook, Twitter, and YouTube has a positive effect on the perceived level of organizational resilience. In addition, social media use correlates positively with community emotional responses.

Research limitations/implications

Given the focus on the emergency response to a natural disaster in urban areas, the results might not be generalizable to smaller cities or rural areas. The survey items that measure the perceptions of emergency managers may not represent the physical aspects of disaster recovery, such as the restoration of housing stock.

Practical implications

The findings suggest that public and nonprofit organizations can use social media to communicate with other organizations and the public in ways that demonstrate resilience. Emergency managers should address administrative challenges, such as trustworthiness of information delivered via social media and lack of personnel.

Originality/value

This paper provides systematic understandings of the effects of social media use on the resilience of the organizations that respond to a disaster.

Details

International Journal of Emergency Services, vol. 5 no. 2
Type: Research Article
ISSN: 2047-0894

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Article
Publication date: 12 February 2018

Il-Hyoung Cho and Kyujin Jung

The purpose of this paper is to investigate the impact of Crime Prevention Through Environmental Design (CPTED), a crime prevention tool, on reducing rates of sexual assault. In…

717

Abstract

Purpose

The purpose of this paper is to investigate the impact of Crime Prevention Through Environmental Design (CPTED), a crime prevention tool, on reducing rates of sexual assault. In addition, the study attempts to understand if CPTED results in crime displacement in non-target areas.

Design/methodology/approach

This research utilizes a Weighted Displacement Quotient (WDQ) model to analyze the effects of CPTED, which is an appropriate tool in fields of regional-scale crime prevention and on sexual assault prevention. WDQ is capable of analyzing policy effectiveness while controlling for geographical crime displacement, a known side effect of CPTED in the literature.

Findings

The analysis results show that CPTED is an effective tool to prevent sexual assaults in South Korea. The sexual assault occurrence rate decreased in the CPTED implementation zone of Yeomri-dong Mapo-gu. WDQ showed that crime displacement occurred in adjacent areas in Daeheung-dong and Ahyun-dong. But, crime displacement was lower than the policy effectiveness in the target zone.

Originality/value

The policy implications of this research are immense. First, CPTED for the prevention of sexual assaults should be considered as a pre-control tool. Second, a strategic method for more effectively implementing CPTED is required. Third, because CPTED is a policy done on a regional scale, provisions need to be in place to manage crime displacement.

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Article
Publication date: 9 April 2018

Kenneth Chilton and Kyujin Jung

Neoliberal urban regimes focus on redeveloping downtowns to compete for economic development. Chattanooga has been lauded by urban development organizations such as Brookings and…

339

Abstract

Purpose

Neoliberal urban regimes focus on redeveloping downtowns to compete for economic development. Chattanooga has been lauded by urban development organizations such as Brookings and the Urban Institute for its public-private partnership model dubbed the Chattanooga Way. The paper aims to discuss these issues.

Design/methodology/approach

In this paper, the authors use social network analysis to analyze elites highly involved in local economic development, education policy and social entrepreneurship in Chattanooga, TN.

Findings

The results suggest a strong group of nonelected local elites dominate policymaking in policy arenas traditionally reserved for elected elites. The overlap between elites who shape local policy and elites who fiscally benefit from local policies raises troubling questions for local democracy, public accountability and transparency.

Originality/value

This analysis is valuable to public policy scholars who are interested in analyzing neoliberal coalitions and their impact on local development initiatives.

Details

International Journal of Social Economics, vol. 45 no. 4
Type: Research Article
ISSN: 0306-8293

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Article
Publication date: 2 February 2015

Jesus N. Valero, Kyujin Jung and Simon A. Andrew

The purpose of this paper is to examine the effect of transformational leadership – broadly defined as an individual who is visionary, innovative, inspirational and sensitive to…

4118

Abstract

Purpose

The purpose of this paper is to examine the effect of transformational leadership – broadly defined as an individual who is visionary, innovative, inspirational and sensitive to the needs of followers – on the level of organizational resiliency.

Design/methodology/approach

This study employs multiple hierarchical regression analysis to test the causal relationship between transformational leadership and organizational resiliency by utilizing 112 respondents working in emergency management departments of local governments, fire and police stations, and nonprofit organizations in the Southeastern Economic Region of South Korea.

Findings

The results of the analysis indicate that transformational leadership style has a positive and statistically significant effect on perceived organizational resiliency. The findings also indicate that elected officials such as mayors are more likely to focus on building organizational resiliency than appointed officials and nonprofit leaders.

Originality/value

This study fills the gap of the current literature in the field of emergency management by establishing empirical evidence of the need to identify leaders with transformational traits in order to build a resilient organization, which can better respond and adapt to a catastrophic event in the Asian context.

Details

Disaster Prevention and Management, vol. 24 no. 1
Type: Research Article
ISSN: 0965-3562

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Article
Publication date: 25 November 2014

Kyujin Jung and Simon Andrew

The purpose of this paper is to examine the role of governments in resolving collective action dilemmas arising in R&D collaboration between university-research institutes (URI…

1110

Abstract

Purpose

The purpose of this paper is to examine the role of governments in resolving collective action dilemmas arising in R&D collaboration between university-research institutes (URI) and small and medium-size enterprises (SMEs). The paper focusses on R&D collaboration in South Korea in light of its major industrial reforms since the 1980s in strengthening the national science and technology innovation system.

Design/methodology/approach

To examine factors explaining the likelihood of SMEs to collaborate with URIs in R&D activities, the authors used data that were collected in the Seoul Metropolitan Area by the Seoul Institute in 2010. A logistic regression analysis was performed with data from the Open Innovation System survey, which consists of 336 SMEs; and supplemented by firm-level data retrieved from the government official statistics on structural characteristics of SMEs. The Mann-Whitney Test of Difference was employed to test the perceived importance of R&D activities in various stages of product development.

Findings

This research found that SMEs having government certified R&D facilities and higher investments in R&D activities explain their likelihood in engaging in R&D collaboration with URIs. SMEs in the chemical sector also are more likely to establish R&D collaboration with URIs compared to those in the information technology (IT) sector. In terms of the importance of R&D activities, there are marked differences between SMEs collaborating with URIs and those that do not. The differences are found in R&D’s needs related to acquisition of information, basic research, pilot testing of products, and product manufacturing. Most SMEs in the sample reported several barriers to R&D activities, particularly in securing human resources and the operation of R&D; and that, they believe the government can assist them in research and development activities and human resource training.

Research limitations/implications

This study provides new insights into the way in which R&D facilities of SMEs may facilitate R&D collaboration with URIs. The results broaden the understanding on the scope of R&D collaboration adopted by SMEs and strategies that can be adopted and implemented by government agencies to attract and retain firms that are innovative. While the findings also provide insights on the scope of management decisions adopted by SMEs, the sample was limited to 336 SMEs in the Seoul Metropolitan area, making generalization to other regions of the country limited.

Originality/value

From the institutional collective action framework, this research provides a critical lens to build R&D collaboration between the URI and SMEs, highlighting the role of government with considerable efforts to facilitate SMEs to enter into arrangements with URIs by focussing on the importance of R&D facility and stages of product development.

Details

International Journal of Social Economics, vol. 41 no. 12
Type: Research Article
ISSN: 0306-8293

Keywords

Available. Content available
Article
Publication date: 7 November 2016

Paresh Wankhade and DeMond S. Miller

533

Abstract

Details

International Journal of Emergency Services, vol. 5 no. 2
Type: Research Article
ISSN: 2047-0894

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Article
Publication date: 1 September 2023

KyuJin Shim, Young Kim and ChihYao Chang

This study aims to propose a model of publics' ethical activism, testing the role of emotional outrage in an extended framework of the previously established STOPS model. Thus…

393

Abstract

Purpose

This study aims to propose a model of publics' ethical activism, testing the role of emotional outrage in an extended framework of the previously established STOPS model. Thus, this study aims to investigate (1) how ethical perception of a social issue affects situational motivation that leads to participation in public activism, and (2) how emotional outrage plays a role in mediating between situational motivation and activism behaviors.

Design/methodology/approach

The study aims at investigating the mediating role of emotional outrage between situational motivation and activism behaviors, which have not been investigated thoroughly in public relations research. By conducting a national survey with 386 people (N = 386) living in Australia, the study's suggestive model was tested in the context of two ethical issues (e.g. climate change and anti-racism). This study found that people who perceive an ethical issue are likely to be motivated to participate in activism behaviors. Specifically, three situational perceptions (i.e. problem recognition, constraint recognition and involvement recognition) were found to be significant factors affecting situational motivation (SM) in problem solving. A high level of emotional outrage was found to play a mediating role between SM and consequential ethical activism behaviors. The more people feel outraged about an ethical issue, the more likely they will engage in punitive behavior. This study contributes to the theoretical development of public relations by illuminating how situational perceptions lead to emotional outrage that promotes behavioral intentions in an ethical context. This study also suggests that a practitioner should be sought to manage the levels of perceptual factors when setting up a communication plan in response to an ethical public crisis.

Findings

This study found that people who perceive an ethical issue are likely to be motivated to participate in activism behaviors. Specifically, three situational perceptions (i.e. problem recognition, constraint recognition and involvement recognition) were found to be significant factors affecting situational motivation (SM) in problem solving. A high level of emotional outrage was found to play a mediating role between SM and consequential ethical activism behaviors. The more people feel outraged about an ethical issue, the more likely they will engage in punitive behavior.

Research limitations/implications

This study substantiates how three perceptual antecedents may conjointly affect situational motivation. Also, the findings in this study also contribute to theoretical development in predicting ethical activism intentions. Another contribution of this study is to demonstrate the mediating role of emotional outrage between situational motivation and ethical activism. The authors strived to explore individuals' perceptions and its impact on intention to boycott against ethical problematic social issues. It should be considered that this study used a hypothetical and manipulated situation where respondents are exposed to the visual stimuli that focus on the moral problems that those specific issues have raised.

Practical implications

First, as problem recognition plays a prime mover role in the overall problem-solving process in an ethical context, organizations should reduce individual's ethical problem recognition. When setting up a communication plan, an organization should showcase their positive role in addressing the ethical problems (e.g. to show Adani's commitment to indigenous people and efforts to protect the environment). The response strategy should be effective enough to create an “ethical dilemma,” which refers to a situation in which one has a difficult choice to make between two ethical options.

Originality/value

This study contributes to theoretical development of public relations by illuminating how situational perceptions lead to emotional outrage that promotes behavioral intentions in an ethical context. This study also suggests that a practitioner should be sought to manage the levels of perceptual factors when setting up a communication plan in response to an ethical public crisis.

Details

Corporate Communications: An International Journal, vol. 28 no. 6
Type: Research Article
ISSN: 1356-3289

Keywords

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