Mei-Jung (Sebrina) Wang, Emmanuel Kwame Opoku and Aaron Tham
This study aims to explore factors that affect gendered consumption (male and female), willingness to pay (economic attributes) and the socio-cultural context of Gen-Z consumers…
Abstract
Purpose
This study aims to explore factors that affect gendered consumption (male and female), willingness to pay (economic attributes) and the socio-cultural context of Gen-Z consumers towards specialty coffee as compared to other types in Taiwan.
Design/methodology/approach
Samoggia and Riedel’s (2018) theoretical framework is adopted to examine the concepts of interest. A mixed method approach comprising interviews and experimental taste tests was used to collect data from Gen-Z specialty coffee consumers in a purposive sampling manner.
Findings
The findings suggested the effect of price elasticity of demand where specialty coffee was perceived as an expensive commodity by young consumers, and hence, not a regularly purchased item. Nevertheless, specialty coffee was linked to health benefits, and a signal for conspicuous consumption – where café experiences facilitated self-promotion on sites like Instagram and Facebook. Finally, the findings alluded to a potential gender effect, with more female young consumers likely to consume specialty coffee as compared to their male counterparts.
Originality/value
This study is located within the context of Taiwan, which has been a tea-dominated consumption landscape for numerous decades. The use of an experimental design also presents a unique angle to elucidate sensory elements surrounding specialty coffee as a research design for Gen-Z research projects. The study points to the relevance of social context in the consumers’ behavioural patterns, which has been largely implicit within consumer behaviour scholarship.
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Elizabeth Agyeiwaah, Prosper Bangwayo-Skeete and Emmanuel Kwame Opoku
Building on the social exchange theory, this study aims to investigate the impact of perceived workgroup inclusion on migrant subjective well-being, organization identification…
Abstract
Purpose
Building on the social exchange theory, this study aims to investigate the impact of perceived workgroup inclusion on migrant subjective well-being, organization identification and organizational citizenship behavior (OCB).
Design/methodology/approach
Structural equation modeling was applied to 440 surveyed migrant workers in Macau’s tourism and hospitality industry.
Findings
Perceived workgroup inclusion has a positive influence on migrant workers’ subjective well-being and organizational identification, which both in turn positively affect their OCBs.
Originality/value
Based on the social exchange theory, this study formulates a model that explains how migrant workers' inclusion impacts their well-being, identification and organizational behaviors. It provides theoretical and practical insights into how migrant workers’ inclusion could serve as a talent management strategy that promotes OCBs.
设计/方法/方法
采用结构方程模型对440名澳门旅游和服务业流动劳工进行了分析。
目的
基于社会交换理论, 本研究旨在探讨感知工作小组融入对流动劳工主观幸福感、组织认同、组织公民行为的影响。
调查结果
感知工作组融入对流动劳工的主观幸福感和组织认同有正向影响, 而反过来这两者都积极影响它们的组织公民行为。
创意/价值
本研究基于社会交换理论, 建构了流动劳工融入对其幸福感、认同和组织行为的影响模型。它为流动劳工融入如何成为促进组织公民行为的人才管理战略提供了理论和实践见解。
Diseño/metodología/enfoque
Se aplicó un modelo de ecuaciones estructurales a 440 trabajadores inmigrantes encuestados en la industria del turismo y la hostelería de Macao.
Objetivo
Partiendo de la teoría del intercambio social, este estudio pretende investigar el impacto de la inclusión percibida en el grupo de trabajo sobre el bienestar subjetivo de los inmigrantes, la identificación con la organización y el comportamiento de ciudadanía organizativa (OCB).
Conclusiones
La inclusión percibida en el grupo de trabajo influye positivamente en el bienestar subjetivo de los trabajadores inmigrantes y en su identificación con la organización, lo que a su vez afecta positivamente a su OCB.
Originalidad/valor
Basándose en la teoría del intercambio social, este estudio formula un modelo que explica cómo la inclusión de los trabajadores inmigrantes influye en su bienestar, su identificación y sus comportamientos organizativos. Aporta ideas teóricas y prácticas sobre cómo la inclusión de los trabajadores inmigrantes podría servir como estrategia de gestión del talento que promueva los OCB.
Details
Keywords
- Workgroup inclusion
- Subjective well-being
- Organizational identification
- Migrant workers
- Organizational citizenship behavior
- Social exchange theory
- :工作组融入
- 主观幸福感
- 组织认同
- 流动人员
- 组织公民行为
- 社会交换理论
- Inclusión en el grupo de trabajo
- Bienestar subjetivo
- Identificación organizativa
- trabajadores inmigrantes
- Comportamiento de ciudadanía organizativa
- Teoría del intercambio social
Emmanuel Kwame Nti, Camillus Abawiera Wongnaa, Nana Sampson E. Edusah, John-Eudes Andivi Bakang and Vasco Baffour Kyei
The purpose of this paper is to support the development of effective strategies that enhance community water supply systems. The study examined service constraints and willingness…
Abstract
Purpose
The purpose of this paper is to support the development of effective strategies that enhance community water supply systems. The study examined service constraints and willingness to pay for better services in community-managed water supply services using empirical evidence from beneficiaries of a small-town water supply system in Ghana.
Design/methodology/approach
A survey design of both descriptive and exploratory research is adopted, the descriptive survey handles the quantitative aspect, while the exploratory survey handles the qualitative aspect. The authors collected data using a structured survey questionnaire from 387 beneficiaries who were public standpipe and domestic users. Descriptive statistics, Kendall's coefficient of concordance and Cragg's two-step model were the methods of analysis employed.
Findings
The respondents ranked lack of capacity (managerial) as the topmost constraint of the community-managed water system. The findings indicate that 57% of the beneficiaries were not willing to pay, whiles 43% were willing to pay. Also, results from Cragg's two-step regression model indicate that different sets of factors affect willingness-to-pay and amount-to-pay decisions. The study revealed that while a willingness-to-pay decision is influenced by income, education, marital status and customer service, the estimated-amount-to-pay decision is more influenced by income and education.
Originality/value
Building on the empirical evidence, the findings indicated that the water and sanitation management team can increase the current fee of GH¢ 5.00/1 m3 (≈US$ 0.87) by increasing beneficiaries charge for a bucket of water from GH¢ 0.10p (≈US$ 0.017) to GH¢ 0.21p (≈US$ 0.036) for better services within the community. Importantly, the additional charge should take into consideration income and education which were noted to significantly influence the beneficiary's amount-to-pay decision for better services in the community-managed water supply system.
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Emmanuel Kwame Nti, Gordana Kranjac-Berisavljevic and Dzigbodi Adzo Doke
The aim of this paper is to determine whether the dominant integrated water resources management (IWRM) paradigm within which the Pra River Basin is managed holds the key to…
Abstract
Purpose
The aim of this paper is to determine whether the dominant integrated water resources management (IWRM) paradigm within which the Pra River Basin is managed holds the key to address the current water security and sustainability issues in Southwestern Ghana.
Design/methodology/approach
This study employed a literature review developed based on water security and sustainability studies as well as normative scenarios from the broad scenario planning methodology. The study builds on Wæver’s Theory of Securitization and the Utilitarian theory to protect water bodies through the use of artificial intelligence (AI).
Findings
Insights on introducing innovative environmental sustainability technology are presented and propose the Pra-integrated smart water security management decision-making system that uses visual inspections, noise sensors, the potential of hydrogen (pH) probe sensor, real-time collection of hydrological data (streamflow) and wireless transmission of the data in real-time at the basin level. This serves as a robust tool for managing the basin’s sustainable development ecosystem by using AI to protect water bodies against illegal mining.
Originality/value
The proposed innovative environmental technology which is the first of its kind is meant to gain a better understanding of pollution incidents and respond quickly to them by integrating AI and Internet of Things (IoT) technologies with traditional IWRM practices. This addresses water security in the Pra Basin, supports policy development and innovation, strengthens the goal of the government to protect water resources against pollution and contributes to the African Water Vision and the United Nations’ Agenda 2030 Sustainable Development Goals 3 and 6.
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Ja Young (Jacey) Choe, Emmanuel Kwame Opoku, Javier Calero Cuervo and Raymond Adongo
This study profiles and segments potential tourists on the basis of their various attitudes toward artificial intelligence (AI) services. Furthermore, this study distinguishes…
Abstract
Purpose
This study profiles and segments potential tourists on the basis of their various attitudes toward artificial intelligence (AI) services. Furthermore, this study distinguishes descriptors among the different clusters, such as preference for using diverse AI services, overall image of AI services, willingness to use AI services (WUAI), willingness to pay more for AI services (WPAI) in tourism and hospitality, and characteristics of respondents.
Design/methodology/approach
An online survey was conducted in South Korea. Data on 758 potential tourists were used for K-means cluster analysis.
Findings
This study identified three distinct tourist segments with differentiated attitudes toward AI services: the group aspiring to use or fantasizing about AI services (Cluster 1), the group being knowledgeable and supportive of AI services (Cluster 2), and the group having low interest about AI services (Cluster 3).
Practical implications
Members of Cluster 2 were the most marketable as this segment exhibited the greatest knowledge of and support for AI services, while Cluster 1 would be an ideal segment to launch and test novel AI services.
Originality/value
This study extends the authors’ knowledge of AI scholarship by unpacking the existing market segments, which could be tapped to sustain AI penetration in the tourism industry. Hence, this study contributes to existing debates on AI scholarship, which is predominated by conceptual reflections and issues of AI services in the tourism and hospitality field.
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Keywords
Emmanuel Kwame Opoku, Mei-jung Sebrina Wang, Shirley Guevarra, Martin Bazylewich and Aaron Tham
This paper aims to reconceptualise entrenched supply chains associated with coffee production and consumption to digital supply chains for sustainable development.
Abstract
Purpose
This paper aims to reconceptualise entrenched supply chains associated with coffee production and consumption to digital supply chains for sustainable development.
Design/methodology/approach
A case study of seven small businesses involved with Philippine coffee is employed to examine how coffee value chains should be envisioned following COVID-19.
Findings
The COVID-19 pandemic reveals truncated barriers concerned with the lack of infrastructure, poverty cycles, sporadic workforce development policies and financial pressures that need to be redefined for coffee production and consumption to be more sustainable in the future.
Research limitations/implications
The study is restricted to a single country and a small pool of respondents that may not reflect similar practices in other regions or contexts.
Originality/value
This paper illuminates the plight of coffee farmers in an emerging production landscape of the Philippines, and develops new propositions to envision a digital value chain post-COVID-19.
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Emmanuel Kwame Opoku, Aaron Tham, Alastair M. Morrison and Mei-jung Sebrina Wang
The main aim of this research was to explore specialty coffee experience dimensions and what drives revisit intentions through experiencescapes. The theoretical framework on…
Abstract
Purpose
The main aim of this research was to explore specialty coffee experience dimensions and what drives revisit intentions through experiencescapes. The theoretical framework on experience co-creation in food and wine consumption by Carvalho et al. (2021) was employed to explore the dimensions of specialty coffee shop experiences and specialty coffee consumer revisit intentions.
Design/methodology/approach
Using the interpretivist epistemology, this research explored these factors from the perspectives of customers, coffee shop baristas, and managers and owners to better understand consumer behaviour in the context of urban coffee shops. In-depth interviews were employed to collect data to obtain first-hand, emic perspectives.
Findings
The notion of specialty coffee and its experiencescape were examined in the context of a region of tea-dominated landscapes. This research highlighted the significance of baristas as agents of coffee connoisseurship, being able to introduce the beans and the art of coffee making to customers in active ways. The findings amplified that olfactory encounters triggering a myriad of senses are crucial to the specialty coffee experiencescape.
Originality/value
This is among the first studies to explore the driving factors for customer visits and revisit intentions to urban coffee shops. The findings point to greater sophistication and engagement in-person and online for urban coffee shops. More importantly, the olfactory encounters differed for solo and group customer.
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Philip Apraku Tawiah, Albert Abaka-Yawson, Emmanuel Sintim Effah, Kingsley Arhin-Wiredu and Kwabena Oppong
This study aimed to determine the prevalence and risk factors of hepatitis B virus (HBV) infection among medical laboratory science students (MLSSs) in the University of Health…
Abstract
Purpose
This study aimed to determine the prevalence and risk factors of hepatitis B virus (HBV) infection among medical laboratory science students (MLSSs) in the University of Health and Allied Sciences (UHAS), Ghana.
Design/methodology/approach
A cross-sectional study design was employed to recruit a total of 178 students into the study. A self-administered questionnaire was used to gather relevant information on risk factors, and a hepatitis B diagnostic test kit was used to test for HBV infection. Descriptive, chi-square test, bivariate and multiple logistic regression statistical analysis were computed. Significance was observed at p < 0.05.
Findings
The prevalence of HBV infection among MLSSs was 6.7%. Torn gloves and splash of blood and body fluids contributed to 43.0% and 28.0% of all the risk factors of HBV infection, respectively. Also, 43.3% of students had received at least one dose of the hepatitis B vaccination. Sharp object-related injury and torn gloves increased the odds of HBV infection, while vaccination decreased the odds of HBV infection.
Originality/value
This study reveals the prevalence of HBV among MLSSs, who are recognized as being among the high-risk student populations aside from student nurses.
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Kwame Emmanuel and Balfour Spence
The purpose of this paper is to examine the climate change implications for both rainfall and saline intrusion in ground water, which could directly threaten both the tourism…
Abstract
Purpose
The purpose of this paper is to examine the climate change implications for both rainfall and saline intrusion in ground water, which could directly threaten both the tourism industry and other local livelihoods in the Caribbean. Water shortages will be particularly critical in the locations that are already water‐stressed; at or near the limits of their available supplies.
Design/methodology/approach
The paper focuses on Barbados as the island exhibits four critical factors that make it particularly sensitive and potentially vulnerable to water shortages. Barbados is relatively small and flat, and has limited water flow. Second, it is the most densely populated country in the Caribbean. Third, the economy is primarily driven by tourism, and has prospered as a result; Fourth, Barbados is characterized as “absolute water scarce” on the Falkenmark scale because of a per capita availability of freshwater per year of less than 500 cubic meters.
Findings
The paper observes that Barbados has a water availability of just 306 cubic metres per capita per year, which makes Barbados the 15th most water‐scarce nation in the world. Thus, Barbados is critically dependent on a water‐intensive industry, has limited options to expand the supply of the key resource, and now finds that the availability of this key resource might decline in future as a result of climate change.
Originality/value
The paper provides data, case studies and analysis to demonstrate the significant threat to tourism from water shortages relating to climate change.
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Population growth, climate change, shortages of oil and other resources will have dramatic implication on where, when and how tourists travel in the future. This will also reshape…
Abstract
Purpose
Population growth, climate change, shortages of oil and other resources will have dramatic implication on where, when and how tourists travel in the future. This will also reshape the tourism industry for the future. Knowing what will happen in the future has always fascinated mankind from time immemorial. However, forecasting and predictions require not only a systematic approach to development but also an imagination and the ability to think and see beyond the ordinary. As a result, the purpose of this paper is to underscore the projected northward shift in tourism demand due to the global impacts of climate change and the lack of policy attention.
Design/methodology/approach
A rapid assessment of the literature was conducted to explore tourism flows to the Caribbean in a changing climate and recommendations for adaptation.
Findings
Tourism demand from major markets such as Europe and North America may be reduced significantly as tourists travel to other destinations, which are closer to home and have a more favourable climate. Regulation of carbon emissions from long haul flights will also influence demand substitution. Despite this projection, current policies in the Caribbean promote further development of the climate sensitive 3S model without anticipating a possible decrease in demand in the future.
Research limitations/implications
Research implications include a recalibration of tourism policy and diversification of Caribbean tourism and economies.
Originality/value
Recommendations are outlined for a critical issue that is not on the policy agenda.