Norliza Katuk, Ku Ruhana Ku-Mahamud, Kalsom Kayat, Mohd. Noor Abdul Hamid, Nur Haryani Zakaria and Ayi Purbasari
Halal tourism is a subset of tourism activities geared towards Muslim which are aligned with the Islamic principles. As a response to this, many food operators have realised the…
Abstract
Purpose
Halal tourism is a subset of tourism activities geared towards Muslim which are aligned with the Islamic principles. As a response to this, many food operators have realised the importance of having a halal certification to establish a better market position. In the context of Indonesia, it is yet to be known what attitudes the food operators have towards halal certification and what attributes characterised those who have obtained the certification. Therefore, this study aims to examine the attributes of food operators and their attitudes towards halal certification in Indonesia.
Design/methodology/approach
A survey and structured interview were conducted on 298 food operators in Bandung, a city in Indonesia, between August and December 2018. Seven hypotheses were proposed and tested to evaluate the association between halal certification and food operators’ attributes and their attitudes towards it.
Findings
The results of the study suggested that food operators who had halal certification can be characterised by the number of branches the businesses have, the knowledge of halal tourism and knowledge on the market segment. However, the age of their business was found not related to halal certification. In terms of attitudes, the study found that performance beliefs, intention to apply and target market segment had associated with halal certification.
Practical implications
The outcomes of the study could provide information to entities and agencies involved in the tourism industry that consider targeting Muslim travellers as their market segment. Halal certification could be an approach to facilitate tourism marketing and consequently increase the performance of food-related business sectors.
Originality/value
This study provides evidence that could lead to a better understanding of the attributes of food operators and their attitudes towards halal certification in the context of Indonesia’s tourism industry.
Details
Keywords
Norliza Katuk, Ku Ruhana Ku‐Mahamud, Norita Norwawi and Safaai Deris
The purpose of this paper is to present the utilization of a web‐based support system for flood response operation in Malaysia. The system is intentionally designed to improve…
Abstract
Purpose
The purpose of this paper is to present the utilization of a web‐based support system for flood response operation in Malaysia. The system is intentionally designed to improve process and data management towards providing prompt and effective response to victims.
Design/methodology/approach
The implementation of the research adopted the knowledge acquisition method for implementing expert systems in organizations. The methodology consists of four phases of activities which are planning for knowledge acquisition, knowledge extraction, knowledge analysis, and knowledge verification.
Findings
The findings include the architecture of the web‐based support system for flood response operation which is presented in the form of conceptual and software models. The architecture of web‐based support systems for flood response operation can assist the flood management related agencies in managing and maintaining data related to floods. It also allows them to monitor the current situation of flood‐related matters.
Practical implications
Web‐based support systems for flood response operation is expected to improve the overall aspect of flood response operation by providing electronic features which facilitate the flood response process and data management. In future, expert systems for flood response operations is one of the enhancements to the current architecture.
Originality/value
This paper presents the architecture of a web‐based support system for flood response operation in Malaysia. The proposed architecture is beneficial for the flood management related agencies in order to plan further improvements in the current procedure for flood response.