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The purpose of this paper is to report on how library and information science (LIS) as a field operationalizes the concept of organizational sustainability for managing digital resources, projects and infrastructures such as digital libraries and repositories over time. It introduces a nine dimensional framework for organizational sustainability in the digital cultural heritage community.

Content analysis of publications from three LIS databases (2000–2015).

Comparing the articles to the nine dimension framework shows that most LIS articles discuss technology, financial or management dimensions. Fewer articles describe disaster planning, assessment or policy dimensions.

Three LIS databases might not include all relevant journals, conferences, white papers and other materials. The data set also did not include books; library management textbooks might include useful material on organizational sustainability. Claims about the prevalence of themes are subject to methodological limits of content analysis.

Organizations that steward digital collections need to be clear about what they mean when they are referring to organizational sustainability so that they can make appropriate decisions for future-proofing their collections. The analysis would also suggest for a greater need to consider the full range of dimensions of organizational sustainability.

By introducing a new nine dimensional framework of organizational sustainability the authors hope to promote more and better conversations within the LIS community about organizational sustainability. The authors hope these conversations will lead to productive action and improvements in the arrangements of people and work necessary to keep digital projects and services going over time, given ongoing challenges.

This paper takes a social shaping of technology approach to identify and explain sources of conflict in the design or enhancement of corporate Web sites. Data from a multi‐case field study show how Web site classification schemes embedded in Web site design elements created intra‐organizational conflicts because the schemes could not equally accommodate different sub‐units' customer requirements. Interview data demonstrate Web managers' perceptions that Web classification schemes privileged certain sets of customer needs, and Web managers' actions to shape the design of classification schemes to satisfy their perceived customer needs. Data analysis identified three design elements of Web sites associated with sub‐unit conflict: classification categories, templates and tool bars, and database entities and attributes.

Distributed computing environments place more computer power in the hands of the end‐user, and often demand increased technical support. In response, organizations may choose to move technical support personnel close to end‐users. This can isolate them from each other, and may limit their ability to share knowledge. Thus, the growth of distributed computing calls for increased ability to share knowledge across organizational boundaries. This paper presents the results of a case study investigating how distributed technologists share knowledge through knowledge markets. We argue that knowledge markets are cultural entities shaped by the underlying work culture of their participants, and that the cultural forces that define knowledge markets are powerful, deeply held and difficult to change. Thus, improving the effectiveness of any given knowledge market will have less to do with the installation of information technology than with the ability to create a facilitating work culture. This study’s identification of clique knowledge markets, operating efficiently in parallel to the public knowledge market, may provide a hint of the type of culture that will create fewer knowledge trade barriers.

This article explores the financial literacy resources patrons can discover and/or access on the webpages of the largest 48 US public libraries in order to assess the strength of public libraries' current support to patrons seeking assistance with personal financial matters.

The author completed a website analysis of the largest 48 US public libraries, as defined by the four sets of criteria in the American Library Association (ALA) publication. Website analysis was completed via a standardized checklist assessment covering full-site searching, catalog content, the availability of relevant guides and/or workshops, and any other relevant online resources.

Public libraries provide many resources relevant to patrons searching for personal finance topics, but some of these resources are not ideally highlighted on libraries' websites. Site search tools are generally less efficient than catalog search tools. Only half of the studied libraries have relevant online guides, but all libraries have some relevant online resources.

While there are a number of research articles exploring how public libraries support financial literacy in their communities, there has not yet been an in-depth exploration of how public libraries support this literacy, specifically through the materials highlighted and/or available via their websites. This research addresses this gap in the literature.

Outlines some of the presentations at the Electronic information in the 21st century (EEI21) symposium at the University of Memphis in October 2004. EEI21 is an internationally recognized ethics meeting attracting scholars, practitioners and students interested in a wide range of information ethics and related topics. The EEI21 tradition of thematic focus areas continued with intellectual property rights as the special topic for 2004.