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Article
Publication date: 1 July 2002

Kimberlynn J. Kleasen and Alysin Foster

The effective and successful transition of employees to an open work environment requires the facility manager to employ many skills. One skill, communication, is critical in…

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Abstract

The effective and successful transition of employees to an open work environment requires the facility manager to employ many skills. One skill, communication, is critical in order to engage employees’ support and enthusiasm for change. Utilising a process to lead change and a communication strategy to engage the responses of employees to the move will help support the facility manager’s success. This paper presents models for a change process and engages employees’ responses to change that was successfully applied to manage a move for a regional office of a corporation. Also presented are four practical tools to help the facility manager focus a communication strategy in support of a successful move to an open work environment.

Details

Journal of Facilities Management, vol. 1 no. 3
Type: Research Article
ISSN: 1472-5967

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