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Article
Publication date: 28 January 2021

Kimberly A. Bates and Eddy S. Ng

1092

Abstract

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Equality, Diversity and Inclusion: An International Journal, vol. 40 no. 1
Type: Research Article
ISSN: 2040-7149

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Book part
Publication date: 1 January 2005

Naresh K. Malhotra

Abstract

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Review of Marketing Research
Type: Book
ISBN: 978-0-85724-723-0

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Article
Publication date: 1 June 2012

Kimberly Bates and Roberto Filippini

425

Abstract

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Journal of Manufacturing Technology Management, vol. 23 no. 5
Type: Research Article
ISSN: 1741-038X

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Article
Publication date: 1 July 1997

Barbara B. Flynn, Roger G. Schroeder, E. James Flynn, Sadao Sakakibara and Kimberly A. Bates

A number of authors have used terms such as “world‐class manufacturing”, “high performance manufacturing” and others to describe comprehensive approaches to manufacturing…

4696

Abstract

A number of authors have used terms such as “world‐class manufacturing”, “high performance manufacturing” and others to describe comprehensive approaches to manufacturing performance improvement. They have broken new ground by introducing the notion of broad, organization‐wide improvement approaches, involving many complex interrelationships. However, testing the associated relationships is just beginning. The WCM Project seeks to articulate the practices which are associated with world‐class manufacturing and their interrelationships. In this attempt, a number of studies have been conducted, using the comprehensive database developed for the project. Provides a detailed examination of the development and verification of the database, which contains perceptual and objective information about quality, JIT, technology, strategy, organization characteristics and human resource management practices of 42 plants in the machinery, electronics and transportation components industries. It also provides a brief overview of three of the studies conducted as part of this project, dealing with: manufacturing process innovation; the relationship between quality practices and performance; and the relationship between TQM and JIT. Each of these highlights specific practices which are related to performance, as well as relevant infrastructure characteristics.

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International Journal of Operations & Production Management, vol. 17 no. 7
Type: Research Article
ISSN: 0144-3577

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Article
Publication date: 1 June 2012

Stephen Fox

New types of manufactured goods can have disbenefits and negative consequences, as well as benefits and positive consequences. However, disbenefits and negative consequences have…

646

Abstract

Purpose

New types of manufactured goods can have disbenefits and negative consequences, as well as benefits and positive consequences. However, disbenefits and negative consequences have received little consideration within manufacturing literature related to new product development (NPD). The purpose of this paper is to provide preliminary analysis, and propose improvements to NPD screening processes, which can facilitate reduction of disbenefits and negative consequences that can arise from new manufactured goods.

Design/methodology/approach

The research comprised a review of the literature relating to: new product development processes; disbenefits of manufactured goods; and negative consequences arising from manufactured goods.

Findings

There is often broad consensus about the disbenefits of manufactured goods. However, some disbenefits are not stopped before they have contributed to potentially irreversible negative global consequences. This can be because there is often disagreement about, for example, the composition and extent of negative consequences.

Practical implications

NPD processes should be improved to facilitate reduction of disbenefits and negative consequences. In particular, the screening of new manufactured goods as they progress from idea to concept to development should be improved.

Originality/value

The originality of the paper is that it provides descriptions of underlying characteristics that differentiate disbenefits and negative consequences. These descriptions can enable better understanding of how negative unintended consequences arise from the introduction of new types of manufactured goods. The value of this paper is that it proposes improvements to NPD screening processes that can facilitate reduction of disbenefits and their negative consequences.

Details

Journal of Manufacturing Technology Management, vol. 23 no. 5
Type: Research Article
ISSN: 1741-038X

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Article
Publication date: 1 June 2012

Ana Ma Serrano‐Bedia, Ma Concepción López‐Fernández and Gema García‐Piqueres

The purpose of this paper is to analyze the existence of complementarity between innovation activities (internal innovation, external innovation and cooperative R&D), as well as…

1737

Abstract

Purpose

The purpose of this paper is to analyze the existence of complementarity between innovation activities (internal innovation, external innovation and cooperative R&D), as well as their impact on firms' innovation performance.

Design/methodology/approach

Drawing on the Third Community Innovation Survey (CIS‐3) for Spain, a multiple regression model is used to study the existence of complementarity between innovation activities and their impact on innovation performance. The sample for the study is 3,964 innovative firms.

Findings

First of all, the empirical results propose that the complementarity appears only between internal innovation and either external or cooperative innovation – but not with both together, which is in‐line with the “absorption capacity” notion. Second, the use of external and cooperation innovation in isolation does not yield positive effects on innovation performance. This finding contradicts the substitution argument and supports the absorptive capacity argument. Finally, innovation strategies do not seem to be dissimilar between industries.

Research limitations/implications

The main limitation of the paper is the use of cross‐section data, which implies less robust results as an empirical test.

Practical implications

The empirical results allow the authors to recommend company managers and public administration officials to improve and support internal innovation. These activities should be combined with the high levels of external acquisitions that Spanish firms have in order to increase their innovation performance as the absorption capacity theory and this paper's empirical results suggest.

Originality/value

The first contribution of the paper is the inclusion of the third form of innovation: cooperation. The second contribution refers to the inclusion of the service sector in the authors' sample.

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Article
Publication date: 1 June 2012

Ivan K.W. Lai and Henry C.W. Lau

The purpose of this paper is to propose a hybrid risk management model, focusing on identification and evaluation of potential risk scenarios in industry/enterprise level, which…

2608

Abstract

Purpose

The purpose of this paper is to propose a hybrid risk management model, focusing on identification and evaluation of potential risk scenarios in industry/enterprise level, which assists in preventing negative impacts from adverse risks.

Design/methodology/approach

The proposed hybrid risk management model embraces the concept of hierarchical holographic modelling (HHM), enterprise‐wise risk management (ERM) and risk filtering, ranking, and management (RFRM) that could be applied in real commercial settings. A case study is conducted in order to validate this comprehensive theoretical model.

Findings

This study shows the potential risks that may be faced by the textile industry in Hong Kong. Corresponding responses are suggested for the risks in different levels, which provide a systematic approach in managing the risks.

Research limitations/implications

The use of a single case study may limit the generalizability of the findings.

Practical implications

The risks suffered by the textile industry are identified through the case study, which provide an insight for better planning and preparation, so as to gain a better chance of success than that of competitors.

Originality/value

The proposed model does not only provide theoretical merits to the literature but can also be applied to different industries for risk management practices.

Details

Journal of Manufacturing Technology Management, vol. 23 no. 5
Type: Research Article
ISSN: 1741-038X

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Article
Publication date: 1 June 2012

Paolo Taticchi, Luca Cagnazzo, Roger Beach and Kevin Barber

The purpose of this paper is to draw on the experiences of a real company to develop a framework of management processes for an organizational network model that has enabled a…

1256

Abstract

Purpose

The purpose of this paper is to draw on the experiences of a real company to develop a framework of management processes for an organizational network model that has enabled a network of enterprises to develop new levels of organizational flexibility, particularly with regards to improving the network's capacity to innovate.

Design/methodology/approach

A longitudinal case study of an Italian enterprise network forms the basis of the analysis described in this paper.

Findings

The key operational and organizational activities of the principal agent in a novel organizational network model known as the Virtual Development Office (VDO) are identified and discussed.

Research limitations/implications

The (VDO) concept is identified as a realistic and practical means of leveraging the competences of an enterprise network to achieve competitive advantage. However, more empirical data are required before the concepts described herein can be generalised more widely.

Practical implications

The small to medium‐sized enterprise (SME) is a major contributor to the European economy. However, the constraints that these organizations operate under mean that they are often at a competitive disadvantage. The organizational network model outlined in this paper can assist in leveraging their capacity to innovate.

Originality/value

Research in collaborative networks has become increasingly important given the significant impact it can have on competitiveness. This paper demonstrates a framework of management processes for a novel organizational network model that facilitates collaboration amongst networks of SMEs.

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Article
Publication date: 1 June 2012

Jitesh Thakkar, Arun Kanda and S.G. Deshmukh

The purpose of this paper is to report insights on supply chain issues in small‐ and medium‐scale enterprises (SMEs) based on an analysis of six case organizations.

4619

Abstract

Purpose

The purpose of this paper is to report insights on supply chain issues in small‐ and medium‐scale enterprises (SMEs) based on an analysis of six case organizations.

Design/methodology/approach

A broad range of qualitative and quantitative data was collected during interviews and field visits in a multi‐case study research design. In total, six manufacturing SME units were investigated and analyzed.

Findings

The deliverables of the paper are two‐fold. First, the paper documents six cases uncovering supply chain and operations complexities in manufacturing SMEs. Second, based on the critical analysis of the case organizations, insights developed are reported with a set of recommendations.

Practical implications

The field of supply chain management (SCM) is reaching a new stage. After a period dominated by enthusiasm for the newness of the idea of managing the stream of products across the whole chain, from supply through manufacturing to end‐users, it is now realized that “one size does not fit all”. SCM has been considered an effective strategy for integrating suppliers and customers with the objective of improving responsiveness and flexibility of manufacturing organizations. It seems that the supply chain issues are much explored in the context of large enterprises but less attention is paid to SMEs.

Originality/value

This paper draws an attention towards select supply chain issues in Indian manufacturing SMEs. The paper includes six cases highlighting their supply chain issues in the Indian environment. Subsequently, an analysis is reported to acquaint industry practitioners and contemporary researchers with the issues that influence managing supply chain in SME sectors. It maps SCM orientation of case organizations and summarizes the critical supply chain issues in Indian manufacturing SMEs.

Details

Journal of Manufacturing Technology Management, vol. 23 no. 5
Type: Research Article
ISSN: 1741-038X

Keywords

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Article
Publication date: 1 June 2012

Beatriz Minguela‐Rata, M. Concepción Rodríguez‐Benavides and José Ignacio López‐Sánchez

The purpose of this paper is to analyze the effect of knowledge complexity, absorptive capacity and weak ties between franchisor and franchisee on standards compliance related to…

805

Abstract

Purpose

The purpose of this paper is to analyze the effect of knowledge complexity, absorptive capacity and weak ties between franchisor and franchisee on standards compliance related to quality and operative procedures.

Design/methodology/approach

A franchisee outlets survey was carried out to investigate the effect of knowledge, franchisee and relationships characteristics on franchise systems uniformity. A linear regression analysis was conducted on a sample of franchisees from different franchise chains and sectors of activity operating in Spain. The authors also controlled for transformation type, which represents the kind of activities carried out in the franchisee units, whether just commercial or both transformative and commercial activities.

Findings

Partial support was found for the hypothesis. Knowledge complexity and absorptive capacity do not affect uniformity, although weak ties do affect it: the fewer weak ties, the greater franchise system uniformity. These results allow the authors to identify differences between outlets that carry out commercial and physical transformation activities and those in which only commercial activities are carried out. Specifically, uniformity is greater in outlets that perform both commercial and productive activities, and lower in outlets that only carry out commercial activities.

Originality/value

The paper shows that uniformity can be regarded as a source of competitive advantage in the context of franchise operations with multiple centres dispersed geographically.

Details

Journal of Manufacturing Technology Management, vol. 23 no. 5
Type: Research Article
ISSN: 1741-038X

Keywords

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