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Article
Publication date: 19 September 2022

Kim Yoke Ong, Suhaiza Zailani, Kanagi Kanapathy, Muhammad Khalilur Rahman, Abdullah Al Mamun and Miraj Ahmed Bhuiyan

This study aims to explore the lean leadership factors influencing the effectiveness of lean healthcare performance at hospitals.

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Abstract

Purpose

This study aims to explore the lean leadership factors influencing the effectiveness of lean healthcare performance at hospitals.

Design/methodology/approach

A total of 217 healthcare professionals’ responses were included for data analysis. The data were analyzed using the partial least square technique.

Findings

The findings revealed that improvement culture, gemba (hands-on approach), hoshin kanri (goal-oriented) and qualification are the crucial lean leadership factors that positively influence the effectiveness of lean healthcare performance at hospitals. The results indicated that the self-development of lean leaders has no significant impact on the effectiveness of lead healthcare performance.

Originality/value

The findings of this study could contribute to the healthcare institutions in Malaysia perceive the benefits of lean healthcare and show a positive intention of using lean leadership principles.

Details

The TQM Journal, vol. 35 no. 7
Type: Research Article
ISSN: 1754-2731

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Available. Content available
Book part
Publication date: 2 December 2024

Abstract

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The Need for Sustainable Tourism in an Era of Global Climate Change: Pathway to a Greener Future
Type: Book
ISBN: 978-1-83608-669-7

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Book part
Publication date: 2 December 2024

Shehnaz Tehseen, Kim Yoke Ong, Syed Monirul Hossain and Elizabeth Andrews

This chapter provides an in-depth examination of the role that sustainable tourism plays in fostering a more environmentally and economically sustainable global economy. It delves…

Abstract

This chapter provides an in-depth examination of the role that sustainable tourism plays in fostering a more environmentally and economically sustainable global economy. It delves into the advantages, disadvantages, and potential of sustainable tourism, emphasizing environmental conservation, societal inclusion, and economic progress. The shift towards sustainable tourism underscores the importance of minimizing negative impacts while maximizing positive outcomes for the environment, local communities, and cultural heritage. It underscores the necessity of balancing economic development, environmental preservation, and social well-being. Sustainable tourism encourages environmentally friendly practices, promotes renewable energy, and supports local businesses, thereby driving both environmental protection and economic growth. Challenges and opportunities are identified, necessitating innovative solutions for a sustainable tourism model. Effective policies and collaboration among stakeholders can address issues like excessive tourism impacts and ensure equitable distribution of benefits to local populations. Technology and community involvement play crucial roles in fostering sustainability and responsible travel. The chapter emphasizes energy efficiency, waste management, and transportation enhancements, while recognizing digital platforms’ role in promoting informed travel decisions. Future trends focus on climate adaptation, responsible tourism, and circular economies. Thus, a triple bottom-line approach integrating economic, social, and environmental considerations, alongside resource management, technology, community engagement, and cultural preservation, emerges as essential for advancing sustainable tourism practices.

Details

The Need for Sustainable Tourism in an Era of Global Climate Change: Pathway to a Greener Future
Type: Book
ISBN: 978-1-83608-669-7

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Book part
Publication date: 2 December 2024

Shehnaz Tehseen, Syed Monirul Hossain, Kim Yoke Ong and Elizabeth Andrews

This chapter explores the present state of the worldwide tourism sector and its complex phenomenological interconnection with climate change. This analysis emphasizes the…

Abstract

This chapter explores the present state of the worldwide tourism sector and its complex phenomenological interconnection with climate change. This analysis emphasizes the significant environmental consequences resulting from the rise of tourism, which can be attributed to the exponential growth facilitated by enhanced connectivity and the concurrent increase in disposable incomes. It thoroughly analyses the primary factors that contribute to the environmental impact of the sector, which encompasses emissions from transportation, infrastructure development, waste generation, and resource usage. Furthermore, this analysis sheds light on the obstacles encountered in the process of shifting toward sustainability, including limited knowledge and understanding, deficiencies in policy implementation, and reluctance to embrace transformation within the sector. However, it also provides insights into numerous activities and solutions currently in progress to alleviate the environmental impact of the industry. The aforementioned approaches encompass the implementation of sustainable tourism practices, legislation revisions, and advancements in technology. This chapter concludes by highlighting the imperative need for a collaborative initiative including governmental bodies, industrial participants, and tourists to establish a harmonious equilibrium between the pursuit of economic expansion and the protection of the environment. The future trajectory of global tourism is contingent upon the adoption of sustainable practices, which are crucial for fostering a healthy coexistence between the tourism industry and the environment.

Details

The Need for Sustainable Tourism in an Era of Global Climate Change: Pathway to a Greener Future
Type: Book
ISBN: 978-1-83608-669-7

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Article
Publication date: 5 July 2021

Hamid Yeganeh

Building on the “Great Divide” thesis (Goody, 1977; Ong, 1982), this study analyzes the conceptual relationships between the two main communication modes (orality/literacy) and…

544

Abstract

Purpose

Building on the “Great Divide” thesis (Goody, 1977; Ong, 1982), this study analyzes the conceptual relationships between the two main communication modes (orality/literacy) and cultural values.

Design/methodology/approach

The study adopts a purely conceptual approach to connect orality and literacy with nine cultural dimensions adopted from Kluckhohn and Strodtbeck’s (1961), Hall’s (1976) and Inglehart’s (1997) frameworks.

Findings

The analyses suggest that orality is associated with values such as high-context communication, poly-chronic time, public space proxemics, collectivism, hierarchical social structure, subjugation, past orientation, religiousness/traditionalism and survival cultural dimensions. Literacy is associated with opposing values, including low-context communication, mono-chronic time, private space proxemics, individualism, egalitarian social structure, dominance, future orientation, secularity/rationality, and self-expression cultural dimensions. The paper relies on modernization theory to explain the socio-economic implications and organizes the nine pairs of cultural dimensions according to the great divide between orality and literacy.

Originality/value

Theoretically, this study conceptualizes orality and literacy, analyzes their salient differences and examines their relationships with cultural values. While many studies have tried to explain the differences in cultural values from an economic perspective, this study offers an alternative view of cultural values’ variations across the world.

Details

International Journal of Sociology and Social Policy, vol. 42 no. 5/6
Type: Research Article
ISSN: 0144-333X

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Article
Publication date: 18 February 2022

Owee Kowang Tan, Nabila Mohd Hamel, Choon Hee Ong, Chin Fei Goh and Amran Rasli

The study aims to explore how lean research and development (R&D) tools and techniques (T&T: i.e. R&D hard practices) affect the relationship between lean R&D soft practices and…

503

Abstract

Purpose

The study aims to explore how lean research and development (R&D) tools and techniques (T&T: i.e. R&D hard practices) affect the relationship between lean R&D soft practices and organization performance within R&D-based manufacturing firms in Malaysia.

Design/methodology/approach

The current study is a quantitative study that utilized an online survey questionnaire for data collection. Data were collected based on a cross-sectional survey of R&D managers from 102 R&D-based manufacturing firms in Malaysia. Structural equation modeling (SEM) was used to test the impact of lean R&D soft and hard practices on firms' performance.

Findings

As per the study findings, it was determined that T&T of lean R&D was significant mediator in the relationship between lean R&D soft practices (i.e. managerial practices, transformational leadership, financial capability and supplier involvement) and R&D firms' performance.

Practical implications

The study delivers an important message to R&D companies that lean practices could be applied in R&D environments to drive organization performance.

Originality/value

The study extends the knowledge regarding lean principles and framework beyond the domains of production and services. The study offers new conceptual contribution in term of lean principles and framework in R&D environments by introducing the role of lean R&D tools and technique to enhance the effects of lean R&D practices on organization performance.

Details

Journal of Manufacturing Technology Management, vol. 33 no. 5
Type: Research Article
ISSN: 1741-038X

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Article
Publication date: 3 April 2024

Chao-chao Liu, Miao Wang, Zhanwen Niu and Xun Mo

The view that dynamic capabilities theory can help explain how lean organizations improve has been put forward by scholars. However, there is still a lack of research on the…

390

Abstract

Purpose

The view that dynamic capabilities theory can help explain how lean organizations improve has been put forward by scholars. However, there is still a lack of research on the matching relationship between the application of lean practice and the internal elements of enterprise organization from the perspective of dynamic capabilities. The purpose of this study is to validate the moderating effect of dynamic capabilities on the relationship between lean practices and operational performance.

Design/methodology/approach

This study used the method of survey and empirical research to collect sample data from 263 enterprises in China. Through literature review, this study put forward the moderating hypotheses around dynamic capabilities, lean practices and operation performance and used the method of regression analysis to validate these hypotheses.

Findings

The results showed that dynamic capabilities have a partially moderating effect on the application of lean practices. Specifically, dynamic capabilities have a significant moderating effect on the relationship between just-in-time, total quality management, total preventive maintenance and operational performance, while dynamic capabilities have no significant moderating effect on the relationship between human resource management and operational performance.

Originality/value

The research conclusion complements and enriches the lean practices literature from the perspective of dynamic capabilities. Existing studies mainly focus on the moderating role of external environmental factors, while there is a lack of empirical research on the role of dynamic capabilities in lean practices literature. The research results will help enterprises further understand the matching relationship between lean practices and dynamic capabilities and then improve the success of lean practices application.

Details

International Journal of Lean Six Sigma, vol. 15 no. 7
Type: Research Article
ISSN: 2040-4166

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Article
Publication date: 4 October 2022

Samra Chaudary, Sohail Zafar and Thomas Li-Ping Tang

Following behavioral finance and monetary wisdom, the authors theorize: Decision-makers (investors) adopt deep-rooted personal values (the love-of-money attitudes/avaricious…

596

Abstract

Purpose

Following behavioral finance and monetary wisdom, the authors theorize: Decision-makers (investors) adopt deep-rooted personal values (the love-of-money attitudes/avaricious financial aspirations) as a lens to frame critical concerns (short-term and long-term investment decisions) in the immediate-proximal (current income) and distal-omnibus (future inheritance) contexts to maximize expected utility and ultimate serenity across context, people and time.

Design/methodology/approach

The authors collected data from 277 active equity traders (professional money managers and individual investors) in Pakistan’s two most robust investment hubs—Karachi and Lahore. The authors measured their love-of-money attitude (avaricious monetary aspirations), short-term and long-term investment decisions and demographic variables and collected data during Pakistan's bear markets (Pakistan Stock Exchange, PSX-100).

Findings

Investors’ love of money relates to short-term and long-term decisions. However, these relationships are significant for money managers but non-significant for individual investors. Further, investors’ current income moderates this relationship for short-term investment decisions but not long-term decisions. The intensity of the aspirations-to-short-term investment relationship is much higher for investors with low-income levels than those with average and high-income levels. Future inheritance moderates the relationships between aspirations and short-term and long-term decisions. Regardless of their love-of-money orientations, investors with future inheritance have higher magnitudes of short-term and long-term investments than those without future inheritance. The intensity of the aspirations-to-investments relationship is more potent for investors without future inheritance than those with inheritance. Investors with low avaricious monetary aspirations and without inheritance expectations show the lowest short-term and long-term investment decisions. Investors' current income and future inheritance moderate the relationships between their love of money attitude and short-term and long-term decisions differently in Pakistan's bear markets.

Practical implications

The authors help investors make financial decisions and help financial institutions, asset management companies, brokerage houses and investment banks identify marketing strategies and investor segmentation and provide individualized services.

Originality/value

Professional money managers have a stronger short-term orientation than individual investors. Lack of wealth (current income and future inheritance) motivates greedy investors to take more risks and become more vulnerable than non-greedy ones—investors’ financial resources and wealth matter. The Matthew Effect in investment decisions exists in Pakistan’s emerging economy.

Available. Open Access. Open Access
Article
Publication date: 8 February 2024

Katarzyna Piwowar-Sulej, Ewa Popowicz and Adam Sulich

The article explores the linkages between the type of environmental strategy (ES), the use of internal communication (IC), and the greening of organizational culture (OC)…

1475

Abstract

Purpose

The article explores the linkages between the type of environmental strategy (ES), the use of internal communication (IC), and the greening of organizational culture (OC). Moreover, the article empirically examines whether company size matters in the use of environmental IC practices in the green context. Additionally, the article considers differences between people employed at different organizational hierarchy levels. The basis for such a comparison is their opinions about the effectiveness of communication practices.

Design/methodology/approach

Empirical research employed a survey method done on 199 organizations in 2020. Statistical analyses used the chi-squared test, Kendall’s Tau-b correlation coefficient, and the Mann–Whitney U test.

Findings

The research showed that companies with a proactive green strategy more often use different communication practices related to ES and have a greener culture. The study proved that larger companies more often use the analyzed communication practices. However, we found no significant difference in opinion between middle managers and line employees about the effectiveness of these practices.

Practical implications

The main contribution to business practice is the exploratory model based on the empirical study, which allows organizations to successfully implement the ES.

Originality/value

Studies rarely combine the three organizational elements: IC, OC, and ES. This article provides new empirical evidence on relationships between features of OC, green strategy types, and communication practices.

Details

Central European Management Journal, vol. 32 no. 2
Type: Research Article
ISSN: 2658-0845

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Article
Publication date: 9 January 2024

Sachin Kumar, Ridhi Arora and Tapan Kumar Panda

This research aims to study the effects of mindfulness and self-compassion in addressing COVID-19 phobia issues. To date, not a single study has examined the influence of these…

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Abstract

Purpose

This research aims to study the effects of mindfulness and self-compassion in addressing COVID-19 phobia issues. To date, not a single study has examined the influence of these constructs on COVID-19 phobia amongst frontline employees (FLEs) in the services sector. In this context, the present study examined the association between FLE’s trait mindfulness and COVID-19 phobia and the mediating effect of self-compassion on this relationship.

Design/methodology/approach

Data were collected using 335 FLEs working in the Indian services sector, and the analysis was undertaken using the PROCESS macro of Hayes (2018).

Findings

FLE's trait mindfulness was found to influence COVID-19 phobia negatively, and the mediation role of self-compassion was also noted. Findings for the COVID-19 phobia composite and its four facets are discussed.

Practical implications

Corporate leaders could encourage mindfulness and self-compassion training helping in buffering the negative issues associated with COVID-19 phobia among FLEs.

Originality/value

It is one of the few studies conducted in the South-Asian context that highlights how mindfulness can help enhance self-compassion among frontline service sector employees while guiding them to overcome COVID-19 phobia. This could be the first study to examine the mediating effects of self-compassion in the relationships between mindfulness and COVID-19 phobia.

Details

Evidence-based HRM: a Global Forum for Empirical Scholarship, vol. 12 no. 4
Type: Research Article
ISSN: 2049-3983

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