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Article
Publication date: 5 August 2019

Megan Ann McCoy, Kenneth J. White and Kim Love

There is a paucity of empirical research that explores the financial well-being of collegiate student-athletes. The purpose of this paper is to investigate the key aspects of…

Abstract

Purpose

There is a paucity of empirical research that explores the financial well-being of collegiate student-athletes. The purpose of this paper is to investigate the key aspects of financial well-being (e.g. financial knowledge, financial self-efficacy and finance-related stress levels) of varsity athletes at US colleges and universities.

Design/methodology/approach

The authors used data from the National Student Financial Wellness Study. The data were analyzed using general linear regression models.

Findings

The findings suggest student-athletes have lower financial knowledge than students who are non-athletes. Despite their lower levels of financial knowledge, these student-athletes report higher levels of financial self-efficacy. Furthermore, even when controlling for scholarship funding, student-athletes reported lower levels of financial stress than their counterparts. One could interpret this as student-athletes having a false sense of confidence in their money management behaviors. This overconfidence can impact many areas of their overall financial well-being. Alternatively, non-athletes may not be as financially confident as they should be.

Research limitations/implications

This study could be replicated with stronger measures (e.g. Financial Self-Efficacy Scale), with the inclusion of subjective financial knowledge measures, comparing the impact of demographic variables. As, most financial constructs have gender differences (Farrell et al., 2016) and race differences (Amatucci and Crawley, 2011) and depend upon college major (Fosnacht and Calderone, 2017). Another limitation of this study is the small percentage of student-athletes, a common problem with research in this area. Further research is also needed to unpack the finding that self-efficacy decreases at higher levels of financial knowledge.

Practical implications

It is evident that college students (athletes/non-athletes) need financial education. For universities and college coaches, this study could be used as a rationale for providing financial education for their athletes. The addition of financial courses could be used as a recruiting tool for collegiate coaches and benefit the university. Requiring financial education could also benefit universities long term as it may potentially increase the donor possibilities by alumni. As a final note, it is important that financial courses figure out ways to improve financial self-efficacy alongside financial knowledge, as findings suggest both are integral to decreasing financial stress.

Social implications

Less than 4 percent of universities in the USA require students to take a personal finance course (Bledsoe et al., 2016). If more universities included personal finance as a graduation requirement and did more to engage student-athletes (and non-athletes) in financial planning, then the average level of financial knowledge would likely improve on campuses across the USA. In addition, increasing young adults financial self-efficacy could improve financial stress which is linked to mental health and physical health.

Originality/value

This study provides the first empirical look into the financial well-being of collegiate student-athletes across the USA. Although there are many benefits to participation in college sports, student-athletes face additional time pressures and a predisposition to clustering around certain majors. Findings suggest that collegiate athletes need additional support around their financial literacy and non-athletes may need support developing financial self-efficacy. These two findings should be used by academic institutions and athletic departments to determine how to encourage financial health in their student-athletes and general student body.

Details

Sport, Business and Management: An International Journal, vol. 9 no. 4
Type: Research Article
ISSN: 2042-678X

Keywords

Open Access
Article
Publication date: 5 November 2024

H.A.Dimuthu Maduranga Arachchi and G. D. Samarasinghe

There is a dearth of evidence on how and when perceived corporate social responsibility (PCSR) contributes to brand evangelism in the consumer behavioural literature, especially…

Abstract

Purpose

There is a dearth of evidence on how and when perceived corporate social responsibility (PCSR) contributes to brand evangelism in the consumer behavioural literature, especially during a pandemic situation. In an attempt to examine this phenomenon, this study investigates the effect of fear-of-COVID-19 (Coronavirus disease 2019) and regional identity on PCSR and brand evangelism effect in the South Asian retail context. It theorises linkages mainly from behavioural inhabitation system theory and social identity theory.

Design/methodology/approach

A survey was administered to a representative sample of 2,242 retail consumers representing Sri Lanka, Bangladesh, Pakistan and India.

Findings

The results revealed a positive impact of PCSR on brand evangelism, but interestingly varying levels of strength of the key relationships based on country-wise fear-of-COVID-19 and regional identity during the pandemic.

Practical implications

For the first time, the results of this research shed light on incorporating consumers’ regional identity as well as consumer fear as cultural predictors for better explaining the PCSR and brand evangelism link of nations within a region. This has implications for both theory and practice in the domain of consumer behaviour.

Originality/value

The study reflects its originality by revealing the relevance of country level social identity and negative emotions of nations that can manipulate the business results of corporate ethical responsiveness from a consumer culture theory perspective, especially during and just after a crisis. These results underlie what is active inside consumer black box by explaining as to what external stimuli drive consumer collective and moral mind set in a given culture. This adds to the body of knowledge on ethical consumption behaviour more specific to consumer–brand interaction in market crises.

Details

European Journal of Management Studies, vol. 29 no. 3
Type: Research Article
ISSN: 2183-4172

Keywords

Book part
Publication date: 30 November 2020

Young Ik Suh and Junhyoung Kim

The primary purpose of this study was to examine the motivation factors associated with American volleyball athletes' migration to Korea and to identify the constraints that…

Abstract

The primary purpose of this study was to examine the motivation factors associated with American volleyball athletes' migration to Korea and to identify the constraints that interfered with their leisure pursuits away from their primary sport engagement. Using semi-structured in-depth interviews with 12 participants, four themes were identified under migration motivation: (1) career extension and longevity, (2) monetary compensation, (3) cultural experiences, and (4) coach/player recommendations, and three themes under leisure obstacles associated with acculturation: (1) language barrier, (2) lack of time, and (3) limited social networks. This study provides athletes with information on migration motivation and what elements prevent them from thoroughly engaging in leisure participation while they are stationed abroad.

Details

Advances in Hospitality and Leisure
Type: Book
ISBN: 978-1-83982-385-5

Keywords

Article
Publication date: 24 October 2019

Ewan Sutherland

The purpose of this paper is to review the prosecution by US authorities of Zhongxing Telecommunication Equipment (ZTE) Corporation for its violation of sanctions against the sale…

Abstract

Purpose

The purpose of this paper is to review the prosecution by US authorities of Zhongxing Telecommunication Equipment (ZTE) Corporation for its violation of sanctions against the sale of systems to Iran and North Korea; the violation of the plea agreement; and, following presidential intervention, the imposition of a further fine and restructuring of its management.

Design/methodology/approach

An analysis of the materials used in court proceedings and speeches by officials in the case against ZTE

Findings

The US president intervened in a quasi-judicial matter in which a foreign firm had violated US sanctions that he had supported to lessen the penalties it faced. The firm had also violated its plea agreement. This personal intervention weakened enforcement of US sanctions on human rights and weapons of mass destruction (WMD). However, it revealed the excessive reliance of Chinese manufacturers on US-domiciled suppliers of semiconductors and software.

Research limitations/implications

Neither was access to Chinese documents possible nor would it have been practicable to interview managers at ZTE.

Practical implications

Enforcement of US sanctions on the sale of telecommunications equipment have now been moved from strict enforcement on matters of human rights and WMD into political, trade and even personal negotiations with the US president.

Originality/value

A first analysis of a telecommunications sanctions case.

Details

Digital Policy, Regulation and Governance, vol. 21 no. 6
Type: Research Article
ISSN: 2398-5038

Keywords

Content available
Book part
Publication date: 31 July 2023

Michael Nizich

Abstract

Details

The Cybersecurity Workforce of Tomorrow
Type: Book
ISBN: 978-1-80382-918-0

Article
Publication date: 10 January 2025

Minseong Kim and Tae Hyun Baek

This study aims to investigate the psychological mechanisms underpinning the impact of branded memes on brand love on social media.

Abstract

Purpose

This study aims to investigate the psychological mechanisms underpinning the impact of branded memes on brand love on social media.

Design/methodology/approach

Using a self-reported online survey, data from 479 verified Facebook users were analyzed using structural equation modeling to examine the interrelationships among sense of liberation, perceived trendiness, hedonic engagement, perceived humor, self-brand connection and brand love.

Findings

The results indicate that a sense of liberation significantly influences self-brand connection but does not directly affect perceived humor. Perceived trendiness is a key predictor of both perceived humor and self-brand connection. However, hedonic engagement has no substantial effect on perceived humor or self-brand connections. Importantly, perceived humor plays a crucial role in strengthening self-brand connections and fostering brand love.

Originality/value

To the best of the authors’ knowledge, this study is the first empirical exploration to showcase the consumer brand love formation process facilitated by branded memes, offering valuable insights into meme-marketing strategies. This highlights the importance of perceived humor and trendiness in enhancing brand love through social media platforms.

Details

Journal of Product & Brand Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1061-0421

Keywords

Article
Publication date: 20 December 2024

Md Sazzad Hossain, Abuelhssan Elshazly Abuelhassan, Ataul Karim Patwary and Md Imtiaz Mostafiz

This study aims to examine the factors influencing customer love (physical environment, food quality, customer-to-customer interaction and innovativeness) and revisits intention…

Abstract

Purpose

This study aims to examine the factors influencing customer love (physical environment, food quality, customer-to-customer interaction and innovativeness) and revisits intention in the restaurant industry in Bangladesh.

Design/methodology/approach

This study applied a quantitative technique that exceedingly prescribed a methodological approach to positivism from a philosophical stance. Following the purposive sampling, 456 questionnaires were distributed, and 394 were received from the restaurant customer for analysis.

Findings

Using the partial least squares-structural equation modeling (PLS-SEM), the salient findings have shown that physical environment, food quality, customer-to-customer interaction and innovativeness have a positive and significant effect on customer love. Besides, customer love is fully mediated between the influencing factors of customer love and revisit intention. The findings also show that customer experience quality actively moderates the factors influencing customer love. Finally, customer love has a positive and significant effect on revisit intention.

Originality/value

Restaurant managers may benefit from the study’s findings. It can be an essential blueprint for theoretical and practical implications. The study also recommends increasing the restaurant’s performance and remaining experienced customers for future transactions.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 3 June 2021

Seon Hee Kim, Do Hyun Jeon and Hyeon Mo Jeon

The purpose of this study is to provide useful data for setting up eco-friendly restaurant (EFR) marketing strategies by analyzing experiential value and well-being perception…

Abstract

Purpose

The purpose of this study is to provide useful data for setting up eco-friendly restaurant (EFR) marketing strategies by analyzing experiential value and well-being perception, lovemarks and behavior intention, before presenting practical proposals.

Design/methodology/approach

The data used in this study were based on a sample of 300 customers at “Seasonal Dining Table” in South Korea. Data were analyzed using confirmatory factor analysis and structural equation modeling.

Findings

As a result of the study, playfulness showed the greatest influence on well-being perception, followed by service excellent, aesthetics and efficiency. In addition, well-being perception was found to have a positive effect on brand love and brand respect. Finally, the role of experiential value, well-being perception and lovemarks as the determinants factors to increase the customer's behavioral intention toward EFR was confirmed.

Practical implications

The present research informed that effectively dealing with four constituents of experiential value (efficiency, service excellence, aesthetic and playfulness) are of utmost importance in building customers' well-being perception. In addition, customers' well-being perception and lovemarks should be improved to boost the level of behavior intention for EFR.

Originality/value

This is the first study to examine experiential value, well-being perception, lovemarks and behavior intention in the context of restaurants. In particular, it is differentiated from previous foodservice studies by examining the relationship between experiential value and well-being perception.

Details

British Food Journal, vol. 123 no. 12
Type: Research Article
ISSN: 0007-070X

Keywords

Article
Publication date: 19 November 2024

Shu-Hua Wu

Service robots with advanced artificial intelligence (AI) can collect data on customer preferences, understand complex requests, improve services, and tailor marketing strategies…

Abstract

Purpose

Service robots with advanced artificial intelligence (AI) can collect data on customer preferences, understand complex requests, improve services, and tailor marketing strategies. This study examined how perceived relatedness, perceived warmth, and customer–AI-assisted exchanges (CAIX) of service robots affect customer service competencies and brand love through service-robot intimacy.

Design/methodology/approach

A brand love model was developed based on the AI device using acceptance and an emotional perspective. Data were collected from customers who had dined in robot restaurants; 415 questionnaires were completed, and partial least squares analysis was adapted to the proposed model.

Findings

The results demonstrate that the perceived relatedness, perceived warmth and CAIX of service robots affect the intimacy of robot restaurants. Customers who feel friendly and satisfied with a restaurant’s service robot will recommend it to their friends.

Research limitations/implications

This study draws on theory and existing literature to identify principal factors in robot restaurant service capabilities. Future research can include service robot data analysis capabilities and adoption process factors as the direction of customer relationship management research while also exploring the influence of AI computing on restaurant supply chains. Likewise, the agility of service robots in the stages of innovation can be discussed in future research based on different theories, which will bridge unique insights.

Practical implications

The findings of this study emphasize the relationship between service robots and restaurant brand love and propose specific practice areas for restaurants.

Originality/value

This study expands the main issue of current brand love research from traditional restaurant operations to the novel field of humanoid service robot restaurants. It enriches our understanding of how consumers’ emotional fondness for a brand affects their behavioural intentions.

Details

British Food Journal, vol. 127 no. 1
Type: Research Article
ISSN: 0007-070X

Keywords

Article
Publication date: 27 July 2021

Majid Mohammad Shafiee, Pantea Foroudi and Reihaneh Alsadat Tabaeeian

This paper aims to investigate the impact of memorable destination experience and destination attractiveness on tourist-destination identification and destination love. It also…

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Abstract

Purpose

This paper aims to investigate the impact of memorable destination experience and destination attractiveness on tourist-destination identification and destination love. It also investigates the moderating role of gender.

Design/methodology/approach

Using the cluster sampling method, the study selected cities of a developing country with the most popular destinations. A questionnaire survey was used to collect data from a sample of foreign and domestic tourists. To test the research model, a covariance-based structural equation modelling approach was adopted.

Findings

According to the results, destination attractiveness and memorable experience had a positive effect on tourist-destination identification. Similarly, tourist-destination identification positively influenced destination love. In addition, destination love impacts the intention to revisit and word-of-mouth. Finally, the results indicate that gender moderates some of these relationships.

Originality/value

Understanding what items can create strong bonds between destination and tourist is of great importance. By providing a validated conceptual model that traces the relationship between memorable experience, destination attractiveness and tourist-destination identification through cognitive, affective and evaluative dimensions, this study attempts to answer prior calls for examination from the viewpoint of tourism scholars.

Details

International Journal of Tourism Cities, vol. 7 no. 3
Type: Research Article
ISSN: 2056-5607

Keywords

1 – 10 of over 10000