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Under Malaysian Law, the maintenance and management of common property have traditionally been viewed as insoluble challenges in the self-organisational efforts for high-rise low-cost housing developments. As the population increases, more shared resources become heavily exploited with few willing to contribute towards the sustainability of resources. Many researchers argued a better way would be to convert these shared resources into a private or state-managed entity. Hence, with that assumption, this paper aims to examine how better physical characteristics can result in greater collective action.

This research paper adopted a quantitative method approach to determine how the standard of physical characteristics influenced the quality of collective action in high-rise low-cost housing. The method included a questionnaire survey of 519 parcel holders chosen via stratified purposeful random sampling from four high-rise low-cost housing areas.

The paper found a positive correlation between the quality of physical characteristics and the collective action gained. The findings highlighted that the standard of workmanship of high-rise low-cost units (including the common properties), the crime rate in the neighbourhood and the condition of lift systems – when improved – were significant positive predictors of collective action.

Housing developers should pay attention to the quality of both low-cost units and related common properties, as this endeavour will assist greatly in future collective action management.

The study was justified in terms of its originality as few research studies adopted the social-ecological system framework that focused on the correlation between the quality of physical characteristics and the collective action of parcel holders.

This paper aims to explain the factors shaping collective action within low-cost housing communities, focusing on parcel holders, through the utilisation of an expanded institutional analysis development (IAD) framework, which extends upon Ostrom’s foundational framework. Additionally, the paper explores four different property management approaches accessible to these communities.

The research employed a mixed-method approach comprising four sequential steps. Firstly, a quantitative inquiry entailed a questionnaire survey administered to 633 parcel holders across four low-cost housing schemes, aimed at discerning factors influencing collective action. Subsequently, a qualitative investigation involved face-to-face interviews with key stakeholders to elucidate the contributing factors of collective action, with a specific focus on Nursa Kurnia (a successful low-cost housing scheme comprising 200 units), accessible via Kuala Lumpur Middle Ring Road II. Thirdly, the study explored the social practice of “commoning the governance”. Lastly, the paper advocated for housing policy interventions, specifically proposing government subsidies for lower-income parcel holders.

Exemplified by the success of Nursa Kurnia, the research findings emphasised the importance of shifting local management’s mindset from a zero-sum approach to a win-win perspective. It highlighted the pivotal role of four factors (resource system, governance system, context and historical development) in shaping collective action and fostering improved property management practices. Moreover, the study highlighted the potential of “commoning the governance” as a new approach capable of addressing collective action challenges in low-cost housing management, presenting a promising avenue for future endeavours.

As more studies utilising the expanded IAD framework become available in the future, there is potential for further refinement and enhancement of the framework.

This study offers valuable insights for policymakers, property developers, local management and local communities, shedding light on challenges associated with the self-organisation of shared resources. Moreover, it highlights the potential of “commoning the governance” as a new property management approach to mitigate the impact of collective action problems.

The well-being of society’s most vulnerable segment is indicative of the overall societal health. This underscores the significance of addressing the interests and needs of these lower-income groups within the broader social context.

Exploring collective action within the context of self-organising low-cost housing, the study delves into an area marked by persistent challenges like free-riding tendencies and vandalism. Despite significant attention given to collective action issues in the past, the novel approach of “commoning the governance” remains unexamined in the realm of low-cost housing maintenance and management.

E-wallet is one of the financial technology (fintech) products. In Indonesia, e-wallet is still in the growing stage. Many e-wallet providers are attracted to join the market every year, and the competition becomes tighter, focusing on customer acquisition. Promotion is launched, burning much cash in making the promotion. However, cash-burning does not guarantee that customers will use one e-wallet. Customer satisfaction is an important key element of success and continuous use in information systems and e-commerce contexts. This research aims to investigate the satisfaction of e-wallet customer in Indonesia, focusing on and extending the trust role. This study adopted the model proposed by Geebren, Jabbar, and Luo (2021), which is an extension of information system success model. This research used Structural Equation Modeling with Partial Least Squares to analyze the data. It was found that factors that influence customer satisfaction are trust, system quality, information quality, service quality, and structural assurance. The authors found that trust positively affects customer satisfaction, and trust plays a vital role in customer satisfaction. Also, trust has a role as partial and full mediators. It is suggested that e-wallet providers should consider enhancing customer satisfaction.

The purpose of this paper is to examine key challenges to effective regionalism for Indonesian higher education (HE), including charting its international engagement in regional HE networks and associations, and links to China and the Islamic world.

Based on empirical and documentary analysis, the article examines key challenges to effective regionalism for Indonesian HE.

As a leading stakeholder within ASEAN, Indonesia could be expected to play a major role in such regional networks as ASEAN Universities Network (AUN) as well as APRU, SEAMEO RIHED, and the like. Yet, even relative to some of its regional neighbours, (Singapore, Malaysia, and the somewhat anomalous Australia and New Zealand), the Indonesian HE system is peripheral, with a relatively minor presence in the international knowledge system.

The world's most populous Muslim‐majority nation, and a rising regional power, including within ASEAN, nonetheless Indonesia confronts key challenges in its HE system, both national and international. The rising demand for HE cannot be filled by public sector HEIs alone, while the proliferation of private sector HEIs, some unaccredited, poses significant issues for quality control and governance. Adding to this are external challenges, including the monitoring of international programmes and partnerships. Financing of HE is a further significant constraint, while corruption is also a major influence in Indonesian society, including in HE (thus further raising the governance stakes).

The two examples cited – of Islamic higher education, and of China‐Indonesia relations – each demonstrate the extent, and the limits, of regionalism in Indonesian HE.