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Article
Publication date: 2 October 2023

Ki-Hyun Um

This study develops a conceptualization of NPD (new product development) complexity and explores how inter-organizational collaboration and conflict influence NPD performance.

283

Abstract

Purpose

This study develops a conceptualization of NPD (new product development) complexity and explores how inter-organizational collaboration and conflict influence NPD performance.

Design/methodology/approach

An empirical examination tests the proposed relationships in the context of Korean manufacturing firms, which currently engage in NPD projects with their key partners. Structural equation modeling (SEM) was used to examine the hypotheses.

Findings

The findings suggest that a higher level of NPD complexity simultaneously calls for inter-organizational collaboration and conflict, and these two factors influence NPD performance in a conflicting manner: inter-organizational collaboration serves as a driver, and inter-organizational conflict acts as a barrier against NPD performance.

Originality/value

This study provides answers to the academic and practical calls by providing how NPD complexity should be managed in a way to increase NPD performance. This study provides insight into how manufacturing firms form inter-organizational collaboration practices and why they need to mitigate inter-organizational conflict.

Details

Journal of Manufacturing Technology Management, vol. 34 no. 8
Type: Research Article
ISSN: 1741-038X

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Article
Publication date: 20 March 2024

Ki-Hyun Um

This study aims to (1) validate the efficacy of contractual and relational governance in enhancing operational performance and (2) explore the influence of product complexity on…

195

Abstract

Purpose

This study aims to (1) validate the efficacy of contractual and relational governance in enhancing operational performance and (2) explore the influence of product complexity on the effectiveness of these governance mechanisms, thereby determining the optimal approach for varying levels of product complexity.

Design/methodology/approach

By utilizing a comprehensive theoretical framework encompassing transaction cost economics, social exchange theory and contingency theory, this research explores the intricate interplay between governance mechanisms, product complexity and operational performance, drawing insights from a dataset comprising 246 responses within Mainland China’s manufacturing sector. To rigorously test the proposed hypotheses, this study employed a hierarchical regression analysis.

Findings

The findings of this study are summarized as follows: (1) while both contractual governance and relational governance have a significant impact on operational performance, relational governance is found to be more effective than contractual governance in enhancing operational performance; and (2) the moderation effect of product complexity is evident, as it weakens the impact of contractual governance while simultaneously enhancing the positive influence of relational governance on operational performance.

Originality/value

The study uncovers a moderation effect of product complexity on the relationship between governance mechanisms and operational performance. This finding adds an original contribution to the literature by highlighting how product complexity can interact with governance strategies, providing practical insights for industries dealing with varying levels of product complexity.

Details

Journal of Manufacturing Technology Management, vol. 35 no. 3
Type: Research Article
ISSN: 1741-038X

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Article
Publication date: 31 January 2023

Mingu Kang and Ki-Hyun Um

The purpose of this study is to develop a moderated mediation model by which quality-oriented product design practices influence operational performance via supplier involvement…

410

Abstract

Purpose

The purpose of this study is to develop a moderated mediation model by which quality-oriented product design practices influence operational performance via supplier involvement under the different levels of product modularity.

Design/methodology/approach

The authors use the multisource data from 268 manufacturing firms worldwide and apply regression and the PROCESS macro model to test the moderated mediation model.

Findings

The findings reveal that quality-oriented product design practices enhance operational performance directly and do so indirectly through promoting supplier involvement in quality improvement. In addition, this indirect effect is stronger when the level of product modularity is high.

Originality/value

By exploring the interaction effects of quality-oriented product design and product modularity, this study provides valuable insights into the ways in which manufacturing firms improve operational performance more effectively.

Details

Journal of Manufacturing Technology Management, vol. 34 no. 2
Type: Research Article
ISSN: 1741-038X

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Article
Publication date: 25 July 2022

Bingfeng Bai, Ki-Hyun Um and Hanna Lee

Leveraging theory from the dynamic capability literature, this study aims to explore how information technology (IT) capability influences firm agility and subsequently translates…

865

Abstract

Purpose

Leveraging theory from the dynamic capability literature, this study aims to explore how information technology (IT) capability influences firm agility and subsequently translates into firm performance.

Design/methodology/approach

This study examines the proposed relationships by using survey data from a sample of 296 Chinese retail firms. Structural equation modeling is used to test this study’s hypotheses.

Findings

The following results are produced: the direct effect of IT capability on firm agility is confirmed; firm agility has a direct impact on firm performance; and the indirect effect of IT capability on firm performance via firm agility is demonstrated (i.e. partial mediation).

Originality/value

The catastrophic outbreak of the COVID-19 pandemic has heightened the importance of firm agility more than ever. Although the traumatic event is painful, however, there is nothing like a crisis to offer a tremendous business opportunity. In response to the pandemic circumstance, firms are required to operate their business by reacting to unpredictable and dynamic market changes quickly and efficiently. This study sheds light on why firms should develop their IT capability and how it affects firm performance via firm agility during the COVID-19 outbreak.

Details

Journal of Business & Industrial Marketing, vol. 38 no. 5
Type: Research Article
ISSN: 0885-8624

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Article
Publication date: 31 January 2022

Mingu Kang, Um. Ki-Hyun, Yongyi Shou and James Jungbae Roh

Cross-functional integration has been an important factor for manufacturing firms' performance outcomes. The study aims to expand previous research by investigating the moderating…

1172

Abstract

Purpose

Cross-functional integration has been an important factor for manufacturing firms' performance outcomes. The study aims to expand previous research by investigating the moderating role of goal-based incentive systems in the relationship between cross-functional integration and competitive performance.

Design/methodology/approach

Based on multi-source data from 269 manufacturing firms around the world, regression analysis is used to test the proposed research model.

Findings

The authors' findings suggest that cross-functional integration enhances manufacturers' innovation and operational performance. Moreover, cross-functional integration has a stronger impact on operational performance when firms implement a well-designed goal-based incentive system. However, the authors find that the goal-based incentive system does not moderate the relationship between cross-functional integration and innovation performance.

Originality/value

The study, by investigating the fit between goal-based incentive systems and cross-functional integration, provides practical insights into the ways that firms apply cross-functional integration and goal-based incentive systems to enhance competitive performance.

Details

International Journal of Operations & Production Management, vol. 42 no. 2
Type: Research Article
ISSN: 0144-3577

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Article
Publication date: 3 June 2020

Ki-Hyun Um and Jae-Young Oh

This study seeks: (1) to identify whether the form of governance adopted (relational or contractual) drives suppliers' and buyers' collaboration in the same way; (2) to examine if…

2019

Abstract

Purpose

This study seeks: (1) to identify whether the form of governance adopted (relational or contractual) drives suppliers' and buyers' collaboration in the same way; (2) to examine if both parties hold a similar view on the simultaneous use of both governance forms; and (3) to explore whether their perceptions on governance, collaboration and performance differ.

Design/methodology/approach

The study used data from a survey of 150 matched buyer–supplier dyads from South Korea, using structural equation modeling (SEM) for the analysis.

Findings

(1) While governance mechanisms assist collaboration and affect operational and innovation outcomes, the significance and relative strength of the proposed relationships are perceived differently by buyers and suppliers. (2) Contrasting results are found regarding the interaction effect of the governance mechanisms on collaboration: a complementary relationship for the buyer and a substitutive relationship for the supplier.

Originality/value

Studies on buyer–supplier relationships have yielded inconsistent results regarding whether the interactions of governance mechanisms function as substitutes or complements, because research has largely been conducted from the buyer's perspective, rather than the supplier's; this imbalanced view calls for integrated perspectives.

Details

International Journal of Operations & Production Management, vol. 40 no. 4
Type: Research Article
ISSN: 0144-3577

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Article
Publication date: 9 May 2024

Hanna Lee and Ki-Hyun Um

This paper aims to explore how the effect of knowledge sharing through mergers and acquisitions (M&As) on new product development (NPD) performance is contingent upon two…

150

Abstract

Purpose

This paper aims to explore how the effect of knowledge sharing through mergers and acquisitions (M&As) on new product development (NPD) performance is contingent upon two different types of control mechanisms: behavior control and outcome control.

Design/methodology/approach

Leveraging the theory from transaction cost economics, this study provides answers regarding the roles of behavior and outcome controls. The hypotheses were tested empirically across a sample of 143 UK cross-border M&A firms.

Findings

The results provide the increasing call for an integrative perspective and theory in the M&A literature in that knowledge sharing through M&As is deemed decisive for NPD performance, and while both control mechanisms are effective, behavior control is more effective in enhancing NPD performance than outcome control.

Originality/value

The relevant M&A studies lack insights into the use of control mechanisms as a way to monitor the target firm’s behavior and performance and reduce the risk of its opportunistic behavior. Appreciating the need for M&A literature that elaborates control strategy and structure, this study incorporates behavior control and outcome control into M&A mechanisms.

Details

Journal of Business & Industrial Marketing, vol. 39 no. 9
Type: Research Article
ISSN: 0885-8624

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Article
Publication date: 8 March 2024

Nodirbek Bakhromzhon Ugli Anvarjonov, Ki-Hyun Um, DeYu Zhong and Eun-Kyu Shine

The principal research objective entails examining the nexus between green supplier selection and green performance while scrutinizing the moderating role of governance…

529

Abstract

Purpose

The principal research objective entails examining the nexus between green supplier selection and green performance while scrutinizing the moderating role of governance mechanisms, specifically process control and outcome control, in shaping this association.

Design/methodology/approach

To assess our hypotheses, this study obtained data from Chinese manufacturing sectors and utilized regression analysis on a dataset consisting of 295 samples.

Findings

This study enriches the sustainable supply chain management literature by emphasizing the influence of green supplier selection on a firm’s green performance and the moderating effects of outcome and process control, offering practical insights for industry professionals.

Originality/value

This study enriches the sustainable supply chain management literature by emphasizing the influence of supplier selection on a firm’s environmental performance and the moderating effects of outcome and process control, offering practical insights for industry professionals.

Details

Journal of Manufacturing Technology Management, vol. 35 no. 3
Type: Research Article
ISSN: 1741-038X

Keywords

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Article
Publication date: 24 December 2024

DeYu Zhong and Ki-Hyun Um

This study aims to (1) validate the effectiveness of customer integration in enhancing firms’ green innovation and (2) explore the respective impacts of regulatory pressure and…

51

Abstract

Purpose

This study aims to (1) validate the effectiveness of customer integration in enhancing firms’ green innovation and (2) explore the respective impacts of regulatory pressure and market changes on the effectiveness of integration mechanisms, thereby identifying the optimal integration outcomes for firms across different contexts.

Design/methodology/approach

Utilizing an integrated theoretical framework based on the extended resource-based view (ERBV) and contingency theory, this study examines the complex interactions among customer integration, regulatory pressure, market changes and green innovation. The analysis is based on a dataset of 293 responses from manufacturing firms in mainland China. Hierarchical regression analysis was employed to rigorously test the proposed hypotheses.

Findings

The key outcomes of this research are summarized in two major findings: (1) integrating customers into a firm’s processes meaningfully boosts green innovation initiatives and (2) market dynamics have been found to amplify the positive impact of customer integration on green innovation, whereas regulatory pressure significantly and negatively moderates this relationship.

Originality/value

This study uniquely integrates multiple theoretical perspectives, providing a richer understanding of how various contextual factors influence the relationship between customer integration and green innovation. These findings contribute original insights to the literature, highlighting how different contextual factors interact with customer integration and offering practical insights for firms to make strategic decisions in diverse contexts.

Details

Journal of Manufacturing Technology Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-038X

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Article
Publication date: 22 November 2024

Bingfeng Bai, Ki-Hyun Um and Hanna Lee

This study aims to (1) investigate the influence of firms’ social media utilization on performance through supply chain agility, (2) examine the mediating role of supply chain…

66

Abstract

Purpose

This study aims to (1) investigate the influence of firms’ social media utilization on performance through supply chain agility, (2) examine the mediating role of supply chain agility and (3) explore the indirect effect of social media utilization on operational performance via supply chain agility as knowledge transfer increases.

Design/methodology/approach

A survey of 298 Chinese manufacturing firms was conducted to assess the proposed relationships, employing moderated mediation analysis with Andrew Hayes (2017) PROCESS macro.

Findings

Social media utilization indirectly enhances operational performance through supply chain agility, supporting our mediation hypothesis (H1). Additionally, knowledge transfer moderates the positive impact of social media utilization on supply chain agility (H2). The moderated mediation analysis reveals that the mediating effect of supply chain agility on operational performance is stronger at higher levels of knowledge transfer (H3), shedding light on the intricate relationships between these variables and providing insights for businesses seeking to leverage social media and knowledge transfer to enhance supply chain resilience and operational performance.

Originality/value

This study empirically investigates the role of social media utilization in supply chains within the digital age. We explore how social media enhances supply chain agility and knowledge transfer, highlighting its transformative potential for real-time communication, responsiveness and collaboration across networks. By integrating dynamic capability theory with contemporary digital practices, we demonstrate how leveraging digital platforms alongside traditional supply chain processes can significantly improve manufacturing efficiency. This research bridges existing gaps in the literature and provides valuable insights for businesses navigating complex, rapidly changing environments in the era of digital transformation.

Details

Journal of Manufacturing Technology Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-038X

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