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Creating, enhancing and sustaining a culture of quality is critical to business continuity and sustainability. It is necessary to study the enablers and motivators, specifically excellence in building work teams and its relationship to the culture of quality. This study aims to examine excellence in team building in terms of understanding the team’s mission, team characteristics and accountability in engineering industries companies in Jordan. It also investigated the level of quality culture in these companies and the relationship between excellence in team building and quality culture.

The variables of this study were measured through a questionnaire distributed to quality managers in engineering industries companies in Jordan. The questionnaire consisted of two parts: excellence in team building (understanding of team mission, characteristics of team members, accountability) and quality culture. The collected data were analyzed using descriptive (means and standard deviations) and inferential statistics (t test and regression).

The results indicated that the level of excellence in team building, understanding of the team mission, characteristics of team members and accountability and the level of quality culture fall within the “very good” point range on the scale. The results also indicated a statistically significant positive relationship between team building excellence and quality culture.

To the best of the author’s knowledge, this study is the first applied study that addressed excellence in team building, investigated the level of quality culture and the relationship between team building excellence and quality culture. The results support the role of team building excellence in creating, enhancing and sustaining a culture of quality.

A review of relevant literature supported the need to examine the nature of the relationships (if any) between visionary leadership, continual improvement and product quality. This study examined the relationship between visionary leadership and product quality and investigated the mediating role of continual improvement in the relationship between visionary leadership and product quality.

Visionary leadership, continual improvement and product quality were measured through a questionnaire developed based on a theoretical framework derived from the literature and distributed to quality assurance managers in small and medium-sized companies in the engineering, electrical and information technology sectors in Jordan.

The results indicated that the levels of visionary leadership, continual improvement and product quality are good and more from the perspective of quality assurance managers in these companies. The results also indicated that there is a positive, statistically significant relationship between visionary leadership and continual improvement and between continual improvement and product quality. Moreover, the results indicated that the relationship between visionary leadership and product quality is partially mediated by continual improvement. This indicates that there is a direct, positive and statistically significant relationship between visionary leadership and product quality.

To the author’s knowledge, this is the first study that examined the relationship between visionary leadership, continual improvement and product quality and investigated the mediating role of continual improvement in the relationship between visionary leadership and product quality. This study concluded that visionary leadership is the driver of all improvement initiatives and activities, which in turn improve the final products. The study contributes to the literature by revealing that visionary leadership leads to continual improvement and thus product quality, supporting the sequential relationship between them. Accordingly, the study provides useful theoretical insights and practical implications.