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This paper presents the outcome of research related to application of formal rules and standard procedures in EAsʼ procurement of goods and services for foreign aid-funded projects. Executing agencies are entrusted to implement foreign aid-funded projects on behalf of respective governments and they are required to satisfy a combination of rules of their multiple principals, mainly donor organizations and respective government ministries. The theoretical framework of this study is guided by agency theory. The findings indicate that the processing of procurement related information and awarding contracts by the executing agencies in the context of Bangladesh is heavily dependent on the informal working systems or “unwritten ground rules”. These are driven by downward hierarchical verbal and non-verbal instructions. The study has adopted a qualitative method following a grounded theory approach.

The COVID-19 pandemic has dramatically transformed higher education policy and practices across the globe, including Bangladesh. Higher education institutions (HEIs) were forced to deliver teaching and learning online. This chapter discusses the impact of the COVID-19 pandemic on teaching and learning practice in higher education in Bangladesh and highlights the cultural transformation of policy and practice. In addition, it proposes future directions on how to be prepared and addresses the challenges of emergencies and draws implications of the findings beyond the national context. In the beginning of the pandemic, most universities in Bangladesh had to initially shut down their operations without offering any alternatives. However, a number of universities gradually rolled out some online teaching and learning activities as the lockdowns kept extending. A large portion of the HEIs struggled to continue their online teaching and learning due to the lack of resources, i.e., devices, technological skills and training, lack of policy, negative mindset, poor network infrastructure, and high cost of internet. This unprecedented situation ushered in by the pandemic showed the lack of preparedness and below-par capacity to respond to emergencies for the continuation of higher education in Bangladesh. Furthermore, it highlighted that improving the higher education sector requires tremendous effort from the government, researchers, policymakers, practitioners, the universities, and other industries directly or indirectly related to the sector.

Using a sample of executing agency executives, donor agency executives and supplying organisation executives, this study aims to identify the critical criteria for the assessment of suppliers in foreign-aid funded procurement in Bangladesh.

An instrument with 32-seven-point (1 – rarely, 7 – mostly) Likert-scaled items was employed to gather data on the level of importance assigned by both buyers and suppliers on each supplier assessment criterion. The importance-performance matrix analysis was conducted to assess the gap in expectations between buyers and suppliers and to organise the assessment criteria into four categories such as “low priority”, “possible killer”, “concentrate here”, and “keep up the good work”.

The results indicate that, to provide better service, suppliers must assign tasks to the knowledgeable sales personnel, provide better warranties with well-known branded products, and ensure a reliable level of quality. The supplier organisations should implement a high calibre management system that allows prompt responses to enquiries and the provision of services without buyers having to follow up.

With careful considerations, the methodology and results of the study could be adapted to design supplier assessment procedure in other developing countries.

This research employs a simple and practical method which purchasing executives will find easy to apply and interpret the findings.

Procurement by executing agencies, statutory organisations or departments in developing countries responsible for procurement against aid‐funded projects, has received little attention from academic researchers. This study found that executing agencies’ buying decisions are primarily influenced by economic criteria, with most emphasis on price and timely delivery. The reliability of the supplier is the next most important aspect. Suppliers need to design their offers to these organisational buyers, with due consideration of these criteria. Along with these, the offer also needs to project the supplier's proven ability to supply quality products.

It is estimated that nearly 2 billion world population is now living in countries affected by extreme forms of violence, war, and criminal activities (World Bank, 2016). Apart from being affected by war and having higher poverty rates, millions are affected by climate-related disasters, pandemics which have destroyed livelihoods and lives. In 2011 and 2012 alone, more than 450 million individuals faced environmental crises (Blankespoor et al., 2010; Laframboise & Loko, 2012). Human rights advocates that every individual has the right to live with dignity and respect. International agencies are trying their best to ensure that everyone, and mainly the vulnerable communities, gets assistance in a manner that is consistent with human rights and includes the right to participation and non-discrimination. One such right is the right to education, a right which has been articulated in numerous conventions and documents and has been a part of policy maker’s debate. In emergency situations, whether man-made or a natural disaster, students face an acute crisis of accessing higher education, even when the country is limping back to normalcy. The book Higher Education in Emergencies: International Case Studies discusses the impact of the COVID-19 pandemic on teaching and learning practice in higher education in different countries and highlights the cultural transformation of policy and practice. In addition, the authors propose future directions on how to be prepared and address the challenges of emergencies and draw implications of their findings beyond the national context.

The primary objective of this case was to grant the students an exposure to the students regarding how to manage a retail business during an economic crisis. In this case, all three of the aforementioned objectives as the students were given opportunity to dissect the business process through business model canvas, find out the key success factors and more importantly, were encouraged towards cost cutting behaviour by presenting the real-life dilemmas that were faced by an actual entrepreneur. Furthermore, the students were shown the importance of stakeholder management through this case, as support is very much needed for the retailers from macro-economic and micro-economic level.

This case study is the story of Global Gadget Limited, a premium retailer of cell phones and other relevant devises, which is located in Dhaka, the capital city of Bangladesh. The story is revolving around the challenge that Mr Shahadat Hossain Dipto, the owner of Global Gadget is facing over the past two years. Dipto mainly runs his business by selling budget phones from brands like Oppo, Xiaomi, Samsung and Vivo to the middle class and lower middle-class people of Bangladesh, who are very much cost conscious. To persuade these customers to buy his phones, he offers discounts, free gifts, equated monthly instalment services (a monthly instalment plan for the customers who cannot afford to pay the full amount when buying the phone) and sometimes even lottery. In the process, if he can sell more phones, these brands reward him with attractive commissions and all the necessary supports that help him run the business with marginal profit. However, due to the Russia–Ukraine war, he is now in crisis as the resulting economic crisis is causing a price increase on these phones, while drying out his customer’s pockets. This case study is designed to teach the students the importance of product segmentation, inventory management, cost management and relationship management to the students and future entrepreneur, so that they can understand, what does it take for an entrepreneur to survive an economic crisis.

This case study is aimed at undergraduate, masters’ students in business schools and Master of Business Administration students or short course executives and for the students of entrepreneurship education programme.

Teaching notes are available for educators only.

CSS3: Entrepreneurship.

This study aims to present an institutional analysis of modern slavery to understand the accountability status for domestic workers in the West Asian context, notably Lebanon. This study also aims to explore how today’s modern age – where Internet technologies and social media platforms are highly dominant – affects modern slavery.

The study is based on conversations and secondary data such as previous studies, Internet websites and media reports published in the West Asian region, especially Lebanon.

The study found a context where different institutional factors are influential with no specific definition of accountability. The context specificities, including the misuse of Internet technologies, contributed to the migrant domestic workers’ precarious life and the absence of resistance and actions from the domestic workers’ side (account holders). Further, weak institutional settings and indigenous cultural factors have contributed to the lack of accountability and responsibility from power holders such as households and employers’ governments.

This study provides insights to researchers and other stakeholders concerned with socioeconomic issues in West Asia. Further, it has a social implication by highlighting the humanitarian problem of marginalised migrant domestic workers traveling from poor African and South Asian countries to West Asian countries and indicating to the broader society’s social responsibility or duty concerning this problem.