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1 – 5 of 5Khaldoun I. Ababneh, Raed Ababneh, Mohammed Al Waqfi and Evangelos Dedousis
This study draws on affective events theory (AET) to propose and examine a sequential process in which expatriate employees’ perceptions of psychological contract (PC) breaches…
Abstract
Purpose
This study draws on affective events theory (AET) to propose and examine a sequential process in which expatriate employees’ perceptions of psychological contract (PC) breaches impact their emotions (feelings of violation), which in turn influence their attitudes and ultimately their behaviors.
Design/methodology/approach
Expatriate employees (n = 228) working in the United Arab Emirates participated in an experiment with four employment scenarios created by manipulating transactional and relational PC promises. Participants, randomly assigned to each scenario, responded as if in a real job situation. Data analysis was performed using MANCOVA and structural equation modeling (SEM).
Findings
Employing an experimental design, the findings offer causal evidence that supervisors’ failure to fulfill employment promises adversely impacts expatriate employees’ perceptions of PC breaches, emotions, job satisfaction, organizational commitment, turnover intentions and performance. Consistent with the AET, the findings demonstrate that PC breaches impact expatriate employees’ emotions, which subsequently influence their attitudes and ultimately affect their behaviors.
Practical implications
The study provides recommendations for organizations and managers to improve relationships with expatriate employees and suggests actions to lessen the adverse effects of PC breaches.
Originality/value
To our knowledge, this is the first study that examined the sequential process suggested by the AET in the context of PC and expatriation, establishing that PC breaches impact expatriate employees’ emotions, which in turn affect their attitudes and ultimately their behaviors.
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Khaldoun I. Ababneh and Raed Ababneh
The purpose of this study is to explore the impact of knowledge management (KM) practices (knowledge creation, knowledge storage, knowledge transfer and knowledge application) and…
Abstract
Purpose
The purpose of this study is to explore the impact of knowledge management (KM) practices (knowledge creation, knowledge storage, knowledge transfer and knowledge application) and demographic and occupational factors on team learning (TL) in public enterprises in Jordan.
Design/methodology/approach
A convenient random sample of 389 employees working in 52 various functional teams in the Jordanian public enterprises completed a self-administrated questionnaire. Descriptive statistics, confirmatory factor analysis and hierarchical regression analysis were used to analyze the data and test the proposed hypotheses.
Findings
The results of this study showed that KM practices explained an additional 53% of the variance in TL above the 9% variance explained by the demographic and occupational factors (i.e. gender, work experience, age, education, occupational position, team size and participation in training on KM and TL). Notably, in the absence of the effects of KM dimensions, work experience, age, team size and “participation in training on KM and TL” were significant predictors of TL. However, after including the effects of KM dimensions in the regression analysis, only the participation in training variable, along with the KM dimensions, remained significant predictors of TL.
Practical implications
This study contributes to public enterprise administration by highlighting the importance of KM practices in nurturing a healthy TL climate that can ultimately enhance job performance and organizational success.
Originality/value
To the best of the authors’ knowledge, this study is one of the few studies in the Arab world that examines real functional teams to understand the role of KM in enhancing the practice of TL.
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Khaldoun I. Ababneh, Evangelos Dedousis and Udo Braendle
Drawing upon social exchange theory and psychological contract (PC) research, this study aims to examine the impact of supervisors' fulfillment/non-fulfillment of transactional…
Abstract
Purpose
Drawing upon social exchange theory and psychological contract (PC) research, this study aims to examine the impact of supervisors' fulfillment/non-fulfillment of transactional psychological contract (TPC) and relational psychological contract (RPC) promises on employees' reactions (e.g. feelings of violation, trust in the supervisor and organizational commitment) in a non-Western context, namely, the United Arab Emirates (UAE).
Design/methodology/approach
An experimental field design was used with a sample of employees (N = 234) from a wide range of nationalities and work backgrounds. Four conditions were developed by manipulating the fulfillment of three TPC promises (e.g. competitive salary) and three RPC promises (e.g. sufficient power and responsibility). Participants were randomly assigned to the four conditions and asked to complete the study materials as if they were experiencing a real employment situation with a real organization. Hypotheses were tested using multivariate analysis of covariance and follow-up univariate analysis with Bonferroni post hoc comparisons.
Findings
This study demonstrated that a supervisor's failure to fulfill promises pertinent to both TPC and RPC, or one of them, generated negative reactions among participants. Based on a comparison of means analysis, this study also established that breach of TPC promises produced a higher negative impact than breach of RPC promises on perceptions of breach, feelings of violation, trust in the supervisor, organizational perceptions, organizational commitment and recommendation intentions. Furthermore, these findings revealed that a supervisor's breach of RPC promises has no significant incremental (additive) effect above a supervisor's breach of TPC promises. On the other hand, a supervisor's breach of TPC promises has a significant incremental (additive) effect above a supervisor's breach of RPC promises.
Originality/value
This study is one of the very few studies that examined and established, under a controlled setting, the differential effects of fulfillment/non-fulfillment of both TPC and RPC promises on employees' breach perceptions, emotions, attitudes and behavioral intentions.
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Khaldoun I. Ababneh and Mohammed A. Al-Waqfi
Building on organizational justice and privacy literatures, the purpose of this paper is to test a model capturing the impacts of potentially inappropriate/discriminatory…
Abstract
Purpose
Building on organizational justice and privacy literatures, the purpose of this paper is to test a model capturing the impacts of potentially inappropriate/discriminatory interview questions on job applicant perceptions and behavioral intentions in a developing economy context with a multicultural workforce.
Design/methodology/approach
An experimental design using senior undergraduate students (n=221) seeking or about to seek jobs in the United Arab Emirates was used to examine interviewees’ reactions to inappropriate/discriminatory interview questions. A questionnaire was used to collect the data. Structural equation modeling and bootstrapping were used for data analysis and hypothesis testing.
Findings
This study demonstrates that inappropriate/discriminatory interview questions influence privacy invasion perceptions, which in turn influence job applicants’ fairness perceptions and behavioral intentions. This study also demonstrates that privacy invasion perceptions fully mediate the effect of inappropriate/discriminatory employment interview questions on fairness perceptions. Moreover, the findings show that privacy invasion directly and indirectly, via fairness perceptions, influence litigation intentions. On the other hand, findings of this study indicate that privacy invasion influence organizational attractiveness and recommendation intentions only indirectly, via fairness perceptions.
Originality/value
This is the first study to examine the impact of inappropriate/discriminatory interview questions on applicant reactions in a developing economy context with social, cultural, and legal environment that is different from those prevailing in developed Western societies. This study demonstrates that privacy invasion is an important mechanism to understand job applicant reactions to inappropriate interview questions.
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