Kevin O’ Shanahan, James O’ Flynn, Declan McCarthy and Liam MacGabhann
This paper aims to describe a novel community development and how the synergies arising from the interaction of diverse perspectives (including arts and health, person…
Abstract
Purpose
This paper aims to describe a novel community development and how the synergies arising from the interaction of diverse perspectives (including arts and health, person centredness, co-production and shared leadership) have led to a transformative initiative for individuals and a local community in the Republic of Ireland.
Design/methodology/approach
This is a descriptive case study. It includes the personal narrative of an expert by experience who is one of the co-authors. Links to short digital films are also included along with references to internal evaluation documents and published literature. Reflections from the nurses who contributed to the initiative and a university academic are also incorporated.
Findings
A space in the community built around the principles of relational practice has evolved into an alchemical space, enabling creativity, recovery and well-being. The benefits arising out of this network of social relationships have contributed to personal recovery, integration with the local community and generated social capital. This has enhanced mental health and well-being locally.
Practical implications
Statutory Irish health policy is reflective of developments in health care internationally, with an emphasis on greater delivery of care in the community. This views citizens as active partners in the maintenance of their health and well-being. This case study illustrates how this has unfolded in practice in a rural mental health community context.
Originality/value
This paper adds to the evidence base that demonstrates the potential benefits of participation in the arts to individual recovery journeys. In addition, it shows that when arts and health perspectives coalesce with the wider domain of relational practice, the synergies arising contribute positively to the health and well-being of local communities.
Details
Keywords
Tyler Hancock, Frank G. Adams, Michael Breazeale, Jason E. Lueg and Kevin J. Shanahan
The authors provide an example of a group of online shoppers exploiting a pricing mistake and exploring the drivers of predatory shopping that may harm online retailers. This…
Abstract
Purpose
The authors provide an example of a group of online shoppers exploiting a pricing mistake and exploring the drivers of predatory shopping that may harm online retailers. This paper aims to examine the role of social vigilantism, proactivity and self-presentation in driving individual predatory shopping behaviors and delivers a broader understanding of how these behaviors develop in online communities.
Design/methodology/approach
The authors use a mixed-methods sequential research model. In Study 1, the authors explore predatory shopping by using a netnographic textual approach to analyze an online forum engaging in predatory shopping. In Study 2, the authors empirically analyze the uncovered conceptual findings using the PROCESS macro.
Findings
Customers who engage in predatory shopping online exhibit social vigilantism when communicating their views to others and proactively seeking out pricing mistakes and opportunities. Customers engaging in predatory shopping adapt their presentation online to increase their chances of success; this effect is strengthened by the online disinhibition effect.
Practical implications
Predatory shoppers can actively seek out pricing mistakes online, encourage participation and exploit mistakes by adapting their self-presentation. Therefore, online retailers should be proactive and consistent when communicating with customers and collaborating to deter predatory shopping. In addition, online retailers should focus on building advocates in communities to prevent harm from predatory shoppers online.
Originality/value
Online predatory shopping is explored qualitatively and quantitatively to understand the propensities that can drive predatory behavior and provide warning signs for online retailers. In addition, the effects of predatory shopping drivers are analyzed in the presence of the online disinhibition effect.
Details
Keywords
Kevin E. Dow, Davood Askarany, Belaynesh Teklay and Ulf H. Richter
This study contributes to the management accounting (MA) literature by exploring the effect of managers’ perception of justice in the budgeting process (as a subsystem of MA) on…
Abstract
This study contributes to the management accounting (MA) literature by exploring the effect of managers’ perception of justice in the budgeting process (as a subsystem of MA) on their satisfaction and motivation to achieve organizational objectives. Drawing on the Habermasian concept of deliberative democracy, which underscores the importance of gaining legitimacy to achieve desirable outcomes, our analysis focuses on seven constructs related to situational and intrinsic participation, procedural and distributive justice, and attitude on two outcome constructs: satisfaction and motivation. We surveyed managers with an accounting background who are directly involved in the budgeting process and analyzed our data using partial least squares-based path analysis–structural equation modeling (PLS-SEM). The results of this study indicate that both dimensions of justice – distributive and procedural – are positively associated with participation, and in turn, positively impact satisfaction and motivation. Contrary to expectations, managers’ influence on the final budget does not seem to be as important as we expected. Budgeting is an important managerial function that involves setting targets based on an organization’s strategy and allocating resources for its execution. Such a fundamental process requires managers’ participation at various levels to ensure that the process is fair and just. Our study’s findings imply that justice perceptions are an essential fabric of organizational processes that drive human behavior. Specifically, our findings reveal that perception of justice influences participation and satisfaction and motivation.
Details
Keywords
Alexandra K. Abney, Allyn White, Kevin J. Shanahan and William B. Locander
This research investigates new innovative service models that provide opportunities for hearing and deaf individuals to switch roles within a co-created service encounter to allow…
Abstract
Purpose
This research investigates new innovative service models that provide opportunities for hearing and deaf individuals to switch roles within a co-created service encounter to allow for an enhanced perspective-taking experience. The purpose of this paper is to gain an in-depth understanding of deaf individuals’ experience working within such models using their preferred language, American sign language, to interact with a primarily hearing-majority customer base.
Design/methodology/approach
Data were collected for two studies through qualitative depth-interviews with both the deaf service employees and the hearing-majority customers from a North American restaurant founded on this innovative service model.
Findings
Results of these studies yield new insights into understanding the value generated for both the minority and majority populations within this co-creation platform. Notably, the deaf employees primarily recognize the transformative value derived from this service experience, whereas the hearing customers note the missing habitual value elements to which they are accustomed in traditional service encounters that inhibit repatronage intentions.
Originality/value
This is the first study to investigate the interpersonal service experience of deaf and hearing individuals within these emerging service models. Further, this research represents an initial attempt to explore a co-creative service experience between two different cultures, the deaf-minority and hearing-majority populations, with differing levels of ability.
Details
Keywords
The following is an introductory profile of the fastest growing firms over the three-year period of the study listed by corporate reputation ranking order. The business activities…
Abstract
The following is an introductory profile of the fastest growing firms over the three-year period of the study listed by corporate reputation ranking order. The business activities in which the firms are engaged are outlined to provide background information for the reader.
Nitish Singh, Olivier Furrer and Massimiliano Ostinelli
With the growth of worldwide e‐commerce, companies are increasingly targeting foreign online consumers. However, there is a dearth of evidence as to whether global consumers…
Abstract
With the growth of worldwide e‐commerce, companies are increasingly targeting foreign online consumers. However, there is a dearth of evidence as to whether global consumers prefer to browse and buy from standardized global web sites or web sites adapted to their local cultures. This study provides evidence from five different countries as to whether global consumers prefer local web content or standardized web content. The study also measures how the degree of cultural adaptation on the web affects consumer perception of site effectiveness.
Details
Keywords
Martijn J. A. Hogerbrugge and Aafke E. Komter
The extent to which current relationships with extended kin affect the likelihood that adult family members experience negative life events – such as serious psychological…
Abstract
Purpose
The extent to which current relationships with extended kin affect the likelihood that adult family members experience negative life events – such as serious psychological problems, financial difficulties, addictions, or criminal behavior – has received little attention in life course research, which typically focuses on the occurrence and timing of “normal” life events – that is, events occurring in almost every life course (e.g., marriage, parenthood, educational enrollment, employment).
Methodology
This study used prospective data from a nationally representative panel study on Dutch families. A series of clustered logistic regression models were estimated for the separate types of negative events, while a post-estimation command was used to compare and combine effects across models.
Findings
We show that the likelihood to experience negative life events is indeed affected by the relationships one currently has with extended kin. Moreover, by distinguishing different characteristics of family relationships in our analyses, we were able to unravel the mechanisms through which they exert an influence. Current family relationships provide feelings of integration, a sense of meaning, and act as a source of support that can be mobilized if needed.
Value
Given the impact negative life events have on individuals and families, as well as the costs they impose upon society, our results look promising for further advancing our understanding of the risks and the protective factors affecting the development of negative events in the lives of adults.
Details
Keywords
Jennifer K. Dimoff and E. Kevin Kelloway
Employee mental health problems are among the most costly issues facing employers in the developed world. Recognizing this, many employers have introduced resources designed to…
Abstract
Employee mental health problems are among the most costly issues facing employers in the developed world. Recognizing this, many employers have introduced resources designed to help employees cope with stressors. Yet, most employees fail-to-use these resources, even when they need them and could benefit from using them. We seek to understand this resource underutilization by (a) drawing on and expanding resource theories to explain why employees do not use existing resources and (b) proposing that leaders, managers, and supervisors can play a key role in facilitating the utilization of available resources. In doing so, we introduce resource utilization theory (RUT) as a complementary perspective to conservation of resources (COR) theory. We propose that RUT may provide the framework to describe patterns of resource utilization among employees, and to explain why employees do not use available resources to deal with existing stressors and demands.
Details
Keywords
Todd Reynolds, Leslie S. Rush, Jodi Patrick Holschuh and Jodi P. Lampi
The purposes of this study is to expand on previous work in English language arts (ELA) disciplinary literacy and to unpack literary text reading processes across three different…
Abstract
Purpose
The purposes of this study is to expand on previous work in English language arts (ELA) disciplinary literacy and to unpack literary text reading processes across three different participant groups.
Design/methodology/approach
The authors recruited literary scholars and first-year college students to read literary texts aloud and voice their thoughts. Transcripts were collaboratively coded and analyzed using a priori and emergent coding.
Findings
This study presents the findings in two ways. First, this study grouped the codes into four categories, namely, background knowledge, comprehension, disciplinary knowledge and building an interpretation. This described the differences in frequencies among the participants’ strategy use. Next, to more fully describe how participants read literary texts, this study presents the data using three processes, namely, generating, weaving and curating. These findings indicate a continuum of strategies and processes used by participants.
Practical implications
The study suggests using the ELA heuristic for instruction, which includes moving students beyond generating and weaving by asking them to do their own interpretive work of curation. This potential roadmap for instruction avoids a deficit mindset for students by recommending low-stakes opportunities that meet students where they are as they build their capacity for interpretive moves.
Originality/value
The findings help the field to gain an understanding of what novices and experts do when they read literary text, including both strategies and processes. This study also provide an ELA heuristic that has instructional implications. This study adds to the body of knowledge for disciplinary literacy in ELA in both theoretical and practical ways.