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Australian construction sites are culturally diverse workplaces. This paper aims to compare operative and manager attitudes towards cultural diversity on Australian construction sites, and to examine the strategies that are used to manage it.

A face‐to‐face questionnaire survey was undertaken of 1,155 construction operatives and 180 supervisors on Australian construction sites.

The vast majority of operatives and managers are comfortable with cultural diversity. However, there is some anxiety about cultural diversity, especially around safety risks, and there is evidence of racism. Those concerns are more keenly perceived by operatives than by managers. Both operatives and managers see some of the negative issues (discrimination, racist joke telling) as inevitable daily outcomes of cultural diversity on sites. The normalisation of these negative forms of cross‐cultural interaction reveals a pessimistic disposition towards cultural diversity. Cultural diversity policy, and programs, are not seen as a priority by managers, and some see such strategies (e.g. affirmative action plans) as discriminatory, and unfair, since they may favour some groups over others.

No research has compared operative and management attitudes towards cultural diversity in the Australian construction sector. This paper provides a first glimpse into the value attributed to cultural diversity programs by managers within construction sites. These insights will be of value to managers and supervisors who have to manage multicultural workforces in the construction industry. Conceptually, the paper reveals how the “politics of sameness” are hegemonic within the construction industry, presenting as an a priori anxiety towards difference, the normalising of poor cross‐cultural relations, the non‐prioritising of policies to better manage cultural diversity or their ad hoc adoption.

This chapter describes the use of an innovative instructional tool to teach managerial accounting concepts in a chemistry course at a small liberal arts college. Students engage in active learning by participating in a semester-long enterprise where they assume the role of both an entrepreneur and a manufacturer, as they explore different production combinations and plan profitability. This teaching tool offers several educational benefits. First, it actively engages students by requiring daily decisions having market consequences in a real-world setting. Second, it empowers students to create their own production environment and fosters cooperative learning. Finally, it develops in students an appreciation for the value of accounting information in decision-making.

By standardizing the marketing effort over similar worldwide segments and differentiating it across dissimilar worldwide segments, the international marketing manager is able to reap the advantages of both standardization and customization. The choice of the variables by which to segment the global market is crucial. Traditionally, purely environmental bases (geographic, political, economic, and cultural) were used as bases for international market segmentation. Proposes that international marketers group relevant markets based on both environmental as well as marketing management bases. The marketing management bases are classified as: (1) product‐related; (2) promotion‐related; (3) price‐related; and (4) distribution‐related. Derives number of propositions with direct implications for international marketing strategy and segmentation with respect to these bases. Highlights the managerial implications of the variables encompassed by these bases. Proposes the empirical investigation of the derived propositions as a research agenda for the future.

Since often missed in forensic care settings, little is known about how the autism spectrum disorder (ASD) social and communication deficit impacts on rehabilitation work, particularly when accompanied by intellectual disability. The purpose of this paper is to show how Baron-Cohen’s empathizing – systemizing theory can elucidate common processes in the interaction-based risk-reduction work carried on between ASD forensic patients and their clinicians.

Conversation analysis (CA) is used to analyse the talk of two ASD men engaged in risk reduction work with their clinicians on a forensic intellectual disability ward in a medium secure psychiatric hospital in the UK. The clinicians include two forensic nurses and a speech and language therapist.

Clinicians adapt to their patients’ systematic processes particularly with regard to helping them understand complex social phenomena such as others’ emotional displays and their understanding of empathy.

Since ASD in forensic care is poorly researched, clinicians have little in the way of guidance about the interactive strengths and weaknesses of their ASD patients, despite risk reduction work being carried out by means of conversational interactions. This paper demonstrates some key aspects of ASD clinical interactions which may be used to inform treatment strategies elsewhere in the forensic establishment.

By using Baron-Cohen’s empathizing systemizing theory in combination with CA, this paper aims to bring understanding of ASD interaction up to date. This is of particular importance for this poorly researched patient group, who, because of the way in which they differ to standard psychiatric patients, are at risk of being detained for lengthy periods where treatment strategies are not designed to fit their social and communicative profiles.

This chapter is concerned with exploring the lived experience of welfare-to-work policy in rural Wales through the lens of participant observation with young people undertaking the initial course that represents their first encounter with the New Deal for Young People (NDYP).¹ I wish to respond to calls for qualitative explorations into marginalised rural life through discussing policy delivery personnel's² views of unemployed young people, and how some young people respond to the experience of being a rural welfare-to-work participant. The terms with which welfare practitioners speak about their clients and the client experience itself are both useful ways to look closely at the operation of the UK welfare programme, drawing out particular issues arising in the countryside. The chapter begins with a brief outline of the NDYP as an early mandatory welfare-to-work programme in the United Kingdom, before summarising some of the characteristics of youth unemployment. Drawing on empirical research undertaken in central Wales, I then outline some ways in which frontline practitioners characterise the 18–24-year olds with whom they work, before a detailed look at some individual stories from fieldwork with the young people themselves.

Evidence suggests supported living can improve functioning and reduce need. However, its lack of a clear definition has presented significant challenges to establishing a definitive evaluation of its efficacy. This study aims to evaluate the efficacy of a defined model of supported living using in terms of reductions made to aspects of clinical and social recovery.

A naturalistic, non-controlled assessment was conducting using using the Camberwell Assessment of Need Clinical Scale with a sample of adults with severe and enduring mental illness residing with a UK-based mental health company at 1 of 12 UK locations.

Analysis regarding preliminary outcomes relating to health and social need is presented with comparison between admission and six-months post-admission (N = 90). Additional analysis relating to outcomes at 12 months is also provided (N = 39). Significant outcomes are noted at both timepoints in terms of reducing unmet need and levels of formal and informal help given/required during tenancy.

The findings support that, even in the absence of clinical recovery, opportunities exist to make meaningful and valuable improvements to unmet need and functional independence, with implications for clinical practice in the context of supported living.

The findings provide encouraging early indications of the benefits of the model in making meaningful reductions to functional and psychological needs in individuals with severe and enduring mental illness.

The purpose of this paper is to examine children's consumption experiences within families in order to investigate the role that different family environments play in the consumer socialisation of children.

Key consumer socialisation literature is reviewed and family communication patterns and parental socialisation style studies are introduced. Such studies argue for the homogenous and shared nature of the family environment for children. A three‐stage qualitative study of six families is reported, incorporating existential phenomenological interviews. The voices of children and their parents are captured, and the transcribed interview texts are analyzed on two levels (within and across family cases) using a hermeneutical process.

The findings of the study point towards the differential treatment of children within the family environment by both parents and siblings. It is proposed that children inhabit a unique position, or micro‐environment, within their family setting. Consumer micro‐environments are introduced; these have important implications in terms of children's consumption behaviour and, more importantly, their consumer socialisation process within the family setting.

Consumer micro‐environments have potentially important implications in any re‐evaluation of the literature on consumer socialisation, and it is suggested that children may not have equal access to socialisation advice and support offered by family members. A limited number of families and family types are recruited in this exploratory study, and scope exists to explore family micro‐environments across a greater variety of family forms.

A series of micro‐environments, which have implications for the consumer socialisation of children, will be developed on a theoretical level. Existing consumer research views the family environment in homogenous terms, with suggestions that children are socialised by their parents in a similar manner (inhabiting a shared family environment). These findings problematise such a view and also offer insights into the role played by siblings in the consumer socialisation process.

It is unclear from Canadian case law what the appropriate legal standards of care and regulation should be in athlete injury cases. This chapter provides an overview of existing legal standards and explores the question of participant liability in sport, especially ice hockey. It reviews the applicability of tort law, including both intentional torts and unintentional torts, and considers the applicability and impact of the notion of ‘volenti non fit injuria’ (or voluntary assumption of risk).

The chapter is based on a review of Canadian case law.

Canadian courts have adopted varying standards whereby it is seemingly easier to prove negligence in certain provinces than others. We discuss the implications of these conflicting jurisdictional standards and the need for clearer and more consistent legal guidelines. Further, we show why appropriate legal standards should extend beyond purely objective and legalistic interpretations to more subjective and sociological factors that place sports violence and sports injury in social context.