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Book part
Publication date: 20 April 2021

Sharmila Pixy Ferris and Kathleen Waldron

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Higher Education Leadership
Type: Book
ISBN: 978-1-83982-230-8

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Case study
Publication date: 4 December 2018

Farzana Quoquab, Nomahaza Mahadi, Taram Satiraksa Wan Abdullah and Jihad Mohammad

The learning objectives of using this case are as follows: to understand the concepts of organizational structure, organizational culture and organizational change; to expose…

Abstract

Learning outcomes

The learning objectives of using this case are as follows: to understand the concepts of organizational structure, organizational culture and organizational change; to expose students to the problems that may encounter organization when it intends to bring changes in culture; to stimulate students’ understanding of the necessity to build positive organizational culture; to advance students’ knowledge about oil and gas industry; to develop students’ understanding of using Levin’s model of cultural change; and to illustrate the challenges that an organization might face while changing its existing culture.

Case overview/synopsis

This case teaches about the importance of boosting positive organization culture to accept organizational change. Stardust was established in 2013 as Petronas Carigali Sdn Bhd’s subsidiary. The company was established to manage small and marginal field in Malaysia which was under the oil and gas field that had smaller reservoir and lasted for four to five years. On 2014, Stardust was given an opportunity to take over one of the fields to manage. However, during the process of handing over the facility and field from the parent to the new company, the tanker caught fire in one of its pump in the pump room. The fire resulted substantial damage to the pump room; two out of four pumps were totally damaged. It delayed the oil production for more than a month. Total estimated damage due to the fire incurred RM19m losses. Direct cost included replacing two new 400 kW pumps, repairing the damaged pump room with new manifolds and painting, and cost of shutdown production for 40 days. Investigation was initiated to identify the causes of the fire which revealed that human error, mostly peoples’ negligence was one of the major reasons along with location, equipment and procedure. The Health, Safety and Environment department of the company was given the task to create ‘Living Safety’ culture among the crew. Being the head of this department, Tarmizi found it very challenging to inculcate the culture ‘Action Today, Perfect Day Tomorrow’ and was thinking how to instill this culture with zero failure by the end of the calendar year which is December 2016. The time was running fast as the parent company emphasized to handle the situation urgently and to ensure that the similar incident will not happen in the future. If it re-occurs, it will jeopardize the trustworthiness of Stardust with the other parties involved and also the parent company might not allow the company to operate other facilities, which will put the company at stake to remain competitive in the oil and gas business.

Complexity academic level

This case is suitable to use in advanced undergraduate level, MBA and MSc to teach organizational behavior and organizational theory courses.

Supplementary materials

Teaching Notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.

Subject code

CSS 7: Management Science.

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Emerald Emerging Markets Case Studies, vol. 8 no. 4
Type: Case Study
ISSN: 2045-0621

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Women Embodied Leaders
Type: Book
ISBN: 978-1-83549-476-9

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Article
Publication date: 23 October 2007

Ray Ison, Chris Blackmore, Kevin Collins and Pam Furniss

This paper was written for a special issue of Kybernetes devoted to cybernetics and design. It aims to focus on case studies that are both informed by cybernetic and systems…

1566

Abstract

Purpose

This paper was written for a special issue of Kybernetes devoted to cybernetics and design. It aims to focus on case studies that are both informed by cybernetic and systems thinking and constitute a form of second‐order design praxis.

Design/methodology/approach

The case studies exemplify reflective practice as well as reporting outcomes, in terms of new understandings, from an action research process.

Findings

The paper describes what was involved in course design, from a cybernetic perspective, to effect systemic environmental decision making as well as developing and enacting a model for doing systemic inquiry (SI), which enabled situation‐improving actions to be realised in a complex, organisational setting. The paper lays out the theoretical and ethical case for understanding first‐and second‐order designing as a duality rather than a dualism.

Research limitations/implications

There is a danger that readers from an alternative epistemological position will judge the paper in terms of knowledge claims relevant only to their own epistemological position.

Practical implications

The main outcomes suggested by this paper concern the possibility of transforming the current mainstream identity of educators, project managers and researchers to a position that offers more choices through both epistemological awareness (and pluralism) and the design of learning systems, including SI, as second‐order devices.

Originality/value

The case studies are based on both novel settings and theories in action; the concept of the learning systems as both a design and systemic practice as well as an epistemological device is novel. The paper is potentially of relevance to any practitioner wishing to use systems or cybernetic thinking. It is likely to be of particular relevance to education policy makers and public sector governance.

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Kybernetes, vol. 36 no. 9/10
Type: Research Article
ISSN: 0368-492X

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Article
Publication date: 1 March 2004

Jen Abrams and Tim Kindseth

Describes Poetry in the Branches, a multi‐layered, replicable program model, devised by Poets House, New York, to foster the link between librarians, the public and the living…

437

Abstract

Describes Poetry in the Branches, a multi‐layered, replicable program model, devised by Poets House, New York, to foster the link between librarians, the public and the living tradition of poetry. Provides a comprehensive list of titles of contemporary poetry collections by single authors and anthologies.

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Collection Building, vol. 23 no. 1
Type: Research Article
ISSN: 0160-4953

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Article
Publication date: 1 September 2005

Eva Collins and Juliet Roper

This paper draws on and extends corporate political strategic theory through examination of how trade associations were used in reaction to ratification of the Kyoto Protocol in…

414

Abstract

This paper draws on and extends corporate political strategic theory through examination of how trade associations were used in reaction to ratification of the Kyoto Protocol in New Zealand. It is well established that firms can influence the legislative and regulatory process either individually and/or collectively via trade associations. The findings of this research reinforce current theory by demonstrating that firms use their membership in trade associations to gain expertise they lack, and to leverage their influence through collective advocacy. Large firms were found to be more likely to engage in collective action than small firms, and collective action was more likely on high profile issues than issues that were not receiving significant public and political scrutiny. The findings, however, also necessitated an extension of existing theory to explain firms’ response when faced with competing stakeholder demands. When the social and economic objectives of a firm diverged, trade associations were utilised in the dual and contradictory strategies of protecting a firm’s positive environmental image while simultaneously advocating less stringent environmental regulatory outcomes.

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Journal of Communication Management, vol. 9 no. 3
Type: Research Article
ISSN: 1363-254X

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Article
Publication date: 27 March 2009

Brad D. Carlson, D. Todd Donavan and Kevin J. Cumiskey

The purpose of this paper is to investigate the relationships between the brand personality of a sports team and the related consumer outcomes of identification and retail…

14224

Abstract

Purpose

The purpose of this paper is to investigate the relationships between the brand personality of a sports team and the related consumer outcomes of identification and retail spending.

Design/methodology/approach

A field study was conducted with games watched and retail spending as outcomes. Structural equation modeling was used to explore the relationships among constructs.

Findings

The two brand personality dimensions of wholesomeness and successfulness are mediated through prestige to predict the consumer's identification with the team. The two brand personality dimensions of imaginativeness and toughness positively influence identification with the team while successfulness has a negative influence on identification with the team. Once a consumer identifies with the team quasi‐brand, retail spending and viewership increase.

Practical implications

Sports teams can utilise information gleaned from this study to better promote an attractive image, thereby increasing the number of games watched and retail spending.

Originality/value

This paper presents an original twist on personality research by looking at the influence of the brand personality of an intangible sport brand on consumer identification and retail spending.

Details

International Journal of Retail & Distribution Management, vol. 37 no. 4
Type: Research Article
ISSN: 0959-0552

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Book part
Publication date: 21 November 2024

Randal Joy Thompson

Abstract

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Women Embodied Leaders
Type: Book
ISBN: 978-1-83549-476-9

Available. Content available
Article
Publication date: 23 October 2007

57

Abstract

Details

Kybernetes, vol. 36 no. 9/10
Type: Research Article
ISSN: 0368-492X

Available. Content available
Book part
Publication date: 11 June 2009

Abstract

Details

Business-To-Business Brand Management: Theory, Research and Executivecase Study Exercises
Type: Book
ISBN: 978-1-84855-671-3

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