Bao Ngoc Nguyen, Kerry London and Peng Zhang
This paper aims to report a comprehensive analysis of literature on stakeholder relationships towards identifying patterns of relationships within the off-site construction…
Abstract
Purpose
This paper aims to report a comprehensive analysis of literature on stakeholder relationships towards identifying patterns of relationships within the off-site construction context.
Design/methodology/approach
Key scholarly databases were accessed and after a filtering process, 74 relevant papers were retrieved for analysis. The papers were analysed using qualitative content analysis and scientometric techniques through the application of software Leximancer and VOSviewer.
Findings
Research synthesis methods used in the present study generate compatible results. Through text mining analysis, the key themes identified in the off-site construction stakeholder relationships literature included “collaboration”, “building information modelling”, “social network analysis”, supply chain. As a finding by scientometric analysis, collaboration, BIM, supply chain management, housing and social network analysis were the most frequently entered keywords context of off-site construction. Regarding authorship pattern, the whole network of collaboration was fragmented into multiple isolated clusters, implying that the authors had tendency to cooperate in small groups.
Practical implications
The paper can bring together an important area of research not previously studied in detail. It will primarily assist academics in the first instance; however, the research leads to important findings that will ultimately assist policymakers and practitioners better understand factors affecting stakeholder relationships and in particular network thinking and collaborative mind-sets.
Originality/value
The review contributes a needed systematic and theoretical foundation for future stakeholder relationship studies and practices in off-site construction sector. It provides the basis for future studies and is a seminal analysis of stakeholder management and off-site construction. The scientometric methodology offers scholars a different approach to analysing and visualising literature reviews.
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Ruwini Edirisinghe, Kerry Anne London, Pushpitha Kalutara and Guillermo Aranda-Mena
Building information modelling (BIM) is increasingly being adopted during construction projects. Design and construction practices are adjusting to the new system. BIM is intended…
Abstract
Purpose
Building information modelling (BIM) is increasingly being adopted during construction projects. Design and construction practices are adjusting to the new system. BIM is intended to support the entire project life-cycle: the design and construction phases, and also facility management (FM). However, BIM-enabled FM remains in its infancy and has not yet reached its full potential. The purpose of this paper is to identify major aspects of BIM in order to derive a fully BIM-enabled FM process.
Design/methodology/approach
In total, 207 papers were classified into main and subordinate research areas for quantitative analysis. These findings were then used to conceptualise a BIM-enabled FM framework grounded by innovation diffusion theory for adoption, and for determining the path of future research.
Findings
Through an extensive literature review, the paper summarises many benefits and challenges. Major aspects of BIM are identified in order to describe a BIM-enabled FM implementation process grounded by innovation diffusion theory. The major research areas of the proposed framework include: planning and guidelines; value realisation; internal leadership and knowledge; procurement; FM; specific application areas; data capture techniques; data integration; knowledge management; and legal and policy impact. Each element is detailed and is supported by literature. Finally, gaps are highlighted for investigation in future research.
Originality/value
This paper systematically classifies and evaluates the existing research, thus contributing to the achievement of the ultimate vision of BIM-enabled FM. The proposed framework informs facility managers, and the BIM-enabled FM implementation process. Further, the holistic survey identifies gaps in the body of knowledge, revealing avenues for future research.
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Zelinna Pablo and Kerry Anne London
The study analyses collaborative practice in offsite manufacturing (OSM) housing supply chains, focusing specifically on supply chains driven by small and medium enterprises…
Abstract
Purpose
The study analyses collaborative practice in offsite manufacturing (OSM) housing supply chains, focusing specifically on supply chains driven by small and medium enterprises (SMEs). The study’s analysis builds on previous work where we argued that collaboration in OSM housing construction comprises nine elements. In this study, the authors demonstrate empirically that SMEs enact these collaborative practice elements in distinct ways, foregrounding key elements over others. One core model and two sub-models of collaboration emerge from our two case studies.
Design/methodology/approach
The study analyses two SME-driven supply chains using qualitative case study techniques. Data were gathered through 12 semi-structured interviews conducted in two housing construction supply chains: one in South Australia, Australia, and another in Tasmania, Australia.
Findings
A comparative case study of SMEs shows that collaboration in OSM supply chains has a number of common elements, including a champion for innovation, investment in long-term relationships, resourceful use of limited assets and physical co-location. However, SMEs can also enact these elements through a range of diverging collaborative strategies that can be distilled into different models: stable relationality and dynamic innovation.
Originality/value
Findings provide a compelling empirical basis for arguing that SMEs can successfully lead OSM supply chains if key collaborative practice elements are strategically mobilised in ways that are suited to their strengths and limitations. The study therefore interrogates the widely held and often limiting assumption that OSM can only be driven by large organisations with access to capital assets, capacity to invest and undisputed bargaining power.
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Zelinna Pablo, Kerry London, Peter S.P. Wong and Malik Khalfan
Current understandings of innovation in construction portray it as linear, deterministic phenomena centered around novel objects and technologies deployed in…
Abstract
Purpose
Current understandings of innovation in construction portray it as linear, deterministic phenomena centered around novel objects and technologies deployed in sequentially-organized supply chains. This study aims to develop an enriched understanding of construction innovation as non-linear, socio-material and dynamic phenomena in complex networks by formulating a novel conceptual apparatus of complex adaptive supply networks (CASNs) expanded through actor-network theory (ANT) concepts.
Design/methodology/approach
This combined CASN/ANT apparatus is mobilized in the context of a qualitative case study involving a housing construction supply network in Australia making use of offsite manufacturing (OSM) techniques.
Findings
The study shows that innovative technologies such as novel OSM products can play an important though not necessarily deterministic role in the evolution of CASNs. The study also explicates the process by which the enrollment of non-human agents and the resulting CASN evolution are linked: innovative technologies shape human and non-human interactions in ways that redefine task delegation, role definition and schemas that are fundamental to the shape of CASNs.
Originality/value
Findings provide a compelling empirical basis for arguing that CASNs must be conceptualized as heterogeneous systems and that innovation in construction must be understood as non-linear, socio-material and dynamic, rather than linear and driven by technological determinism. The study also interrogates limiting notions of supply chains and supports the notion of alternative inter-organizational forms to understand construction project work.
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ALL the auguries for the Bournemouth Conference appear to be good. Our local secretary, Mr. Charles Riddle, seems to have spared neither energy nor ability to render our second…
Abstract
ALL the auguries for the Bournemouth Conference appear to be good. Our local secretary, Mr. Charles Riddle, seems to have spared neither energy nor ability to render our second visit to the town, whose libraries he initiated and has controlled for thirty‐seven years, useful and enjoyable. There will not be quite so many social events as usual, but that is appropriate in the national circumstances. There will be enough of all sorts of meetings to supply what the President of the A.L.A. describes as “the calling which collects and organizes books and other printed matter for the use and benefit of mankind and which brings together the reader and the printed word in a vital relationship.” We hope the discussions will be thorough, but without those long auto‐biographical speeches which are meant for home newspapers, that readers will make time for seeing the exhibitions, and that Bournemouth will be a source of health and pleasure to all our readers who can be there.
Kerry Scott, Catherine Campbell, Morten Skovdal, Claudius Madanhire, Constance Nyamukapa and Simon Gregson
The purpose of the paper is to provide recommendations for medium- and large-sized workplaces on how to support HIV-positive employees. Supporting HIV-positive workers is an issue…
Abstract
Purpose
The purpose of the paper is to provide recommendations for medium- and large-sized workplaces on how to support HIV-positive employees. Supporting HIV-positive workers is an issue of social responsibility and an economic necessity for employers. HIV-positive workers can remain productive and healthy for many years if able to access appropriate HIV management support.
Design/methodology/approach
Recent (2000-2010) academic and grey literature on HIV workplace management was reviewed and a qualitative study of nine workers receiving antiretroviral treatment (ART) in Zimbabwe was conducted by the authors. Results from both the literature review and qualitative study were used to develop recommendations.
Findings
Carefully considered organizational support is of primary importance in the following areas: workplace HIV policy, voluntary testing and counselling, HIV management, HIV treatment uptake and adherence, day-to-day assistance, peer education, nutrition support, opportunistic infection (OI) monitoring and support to temporary/contract workers. Confidentiality is a key element in achieving positive outcomes in all areas of organizational support for HIV-positive workers.
Practical implications
The paper provides a source of information and concrete advice for workplaces seeking to implement or augment HIV management and support services for their employees. The paper offers vital insight into workplace intervention strategies shown work best for workplaces and employees.
Originality/value
The paper fills a need for comprehensive documentation of strategies for effective HIV management at medium- and large-sized workplaces.
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This paper seeks to explain how clients deal effectively with challenges on private single dwelling projects by achieving learning.
Abstract
Purpose
This paper seeks to explain how clients deal effectively with challenges on private single dwelling projects by achieving learning.
Design/methodology/approach
Eight in‐depth interviews were conducted across five case studies of successful architect‐client relationships. The narrative inquiry approach was used to establish the extent to which clients achieved learning and to describe the ways clients effectively dealt with project challenges.
Findings
The findings indicate that clients achieved learning on all five case studies, enabling them to function with increasing competency over the course of projects. Client learning is a characteristic of successful relationships and is demonstrated through the following indicators: learning about the nature of the design/construction process, learning to take enjoyment in the new environment, and learning about the architectural milieu.
Research limitations/implications
This research is limited to the investigation of the simplified architect‐client relationship on private single dwelling projects. However, the conceptual model developed can be used to investigate relationships associated with other project types as they may offer different circumstances and challenges to the management of project relationships.
Practical implications
A total of 69 per cent of architects in Australia spend some of their work time on residential projects, and therefore improvements in this area can have significant impact on a considerably large portion of the profession.
Social implications
Problematic architect‐client relationships resulting in the marginalisation of the profession can be detrimental to the quality of the environment. An understanding of characteristics underpinning successful architect‐client relationships can thus contribute to the quality of the built environment.
Originality/value
This research identified ways in which clients effectively dealt with difficulties on projects by achieving learning to achieve successful architect‐client relationships.
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R. Kerry Turner and Jane Powell
Future waste management in the UK will have to address the problemof rising costs of waste disposal. The current financial costs oflandfill disposal represent an under pricing of…
Abstract
Future waste management in the UK will have to address the problem of rising costs of waste disposal. The current financial costs of landfill disposal represent an under pricing of the waste assimilative capacity of the environment. Economic, social and political pressures over the coming decade will serve to force up disposal costs closer to the “true” economic cost to society. The cost rise will have important positive ramifications for waste minimisation and waste recycling. It is argued that rational decision making in the waste management context has been made more difficult in the UK because of a series of failures: information failure; lack of “systems” thinking; institutional failure; lack of economic cost‐benefit thinking.
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Wilson Ozuem, Kerry Howell and Geoff Lancaster
This paper aims to empirically test, in the Niger Delta region of Nigeria, the external perceptions which hold that a firm that has acted in a socially irresponsible manner can…
Abstract
Purpose
This paper aims to empirically test, in the Niger Delta region of Nigeria, the external perceptions which hold that a firm that has acted in a socially irresponsible manner can have negative consequences, as an organisation’s success and very survival depends, in part, on satisfying normative expectations from its environment.
Design/methodology/approach
A purposive sample of 28 respondents was selected from three communities within the region. In addition, 20 in-depth interviews took place with oil workers, community leaders and elders within the region. These interviews lasted for approximately an hour and were transcribed verbatim.
Findings
Drawing on qualitative research methodology, it is proposed that socially responsible investment could promote and facilitate business and social cohesion between corporations and broader communities that impinge on the company, rather than simply viewing business practice exclusively from an economic or political point of view.
Research limitations/implications
This study has examined a small range of companies from an interpretivist ethnographic position in the Niger Delta region using data collected from interviews and observations. Future research could take a more positivistic position and explore a wider range of companies using a variety of data collection methods.
Practical implications
Understanding corporate social responsibility (CSR) tends to be contextually bound, and should be divorced from the mechanistic Western perspective prevailing in most extant literature. Despite this context-specific notion to CSR relevance, there is still an overwhelming dominance of the understanding of CSR from the Western perspective, so companies should more closely consider local issues when drawing up CSR policy guidelines in a non-Western environment.
Originality/value
Forty-eight individuals in the Niger Delta region have been interviewed, and their opinions on CSR issues have been reported.
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Kerry London, Jessica Chen and Nathaniel Bavinton
The aim of the paper is to investigate the architectural firm's role in the briefing process on international projects and to identify the strategies of successful firms to…
Abstract
Purpose
The aim of the paper is to investigate the architectural firm's role in the briefing process on international projects and to identify the strategies of successful firms to overcome barriers.
Design/methodology/approach
A model is developed based on a critique of briefing models and international design management theory. The development of a reflexive capability model borrows cultural theory concepts of capital and reflexivity. The model is based on maximizing reflexive capability through the management of social, cultural and intellectual capital. Two case studies of architectural firms identify barriers during the briefing process and strategies to overcome these barriers. Data collection involved 16 interviews with senior management and design team staff.
Findings
There are various barriers and strategies used to achieve success in the briefing process. However, the management of a firm's capital is key to successful briefing on international projects and is a characteristic of reflexive practice. Reflexivity is based in a positive interpretation of change, and a continual responsiveness to change by participants in a system. The study provides useful information on management of the design and briefing stages of international projects.
Research limitations/implications
The study is limited by the number of case studies used and the difficulty of generalisability of findings.
Practical implications
The research is that it provides useful information about how to approach constant change during briefing for the architects and clients who work on international projects.
Originality/value
The model is original and has value as it assists in explaining why some firms are more successful than others. The case studies provide new knowledge on international projects and the briefing process. The value of the paper is for the academic community, professionals in the built environment and clients involved in international projects.