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Article
Publication date: 4 December 2017

Valerie Kinloch and Kerry Dixon

This paper aims to examine the cultivation of anti-racist practices with pre- and in-service teachers in post-secondary contexts, and the tensions of engaging in this work for…

867

Abstract

Purpose

This paper aims to examine the cultivation of anti-racist practices with pre- and in-service teachers in post-secondary contexts, and the tensions of engaging in this work for equity and justice in urban teacher education.

Design/methodology/approach

The paper relies on critical race theory (CRT) and critical whiteness studies (CWS), as well as auto-ethnographic and storytelling methods to examine how black in-service teachers working with a black teacher educator and white pre-service teachers working with a white teacher educator enacted strategies for cultivating anti-racist practices.

Findings

Findings indicate that for black and white educators alike, developing critical consciousness and anti-racist pedagogical practices requires naming racism as the central construct of oppression. Moreover, teachers and teacher educators demonstrated the importance of explicitly naming racism and centralizing (rather than de-centralizing) the political project of anti-racism within the current socio-political climate.

Research limitations/implications

In addition to racism, educators’ racialized identities must be centralized to support individual anti-racist pedagogical practices. Storying racism provides a context for this individualized work and provides a framework for disrupting master narratives embedded in educational institutions.

Originality/value

Much has been written about the importance of teachers connecting to students’ out-of-school lives to increase academic achievement and advance educational justice. Strategies for forging those connections include using assets-based practices and linking school curricula to students’ community and cultural identities. While these connections are important, this paper focuses on teachers’ explicit anti-racist practices in urban education.

Details

English Teaching: Practice & Critique, vol. 16 no. 3
Type: Research Article
ISSN: 1175-8708

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Article
Publication date: 2 November 2022

Eira Wyn Patterson, Kerry Ball, Jessica Corkish and Isabella May Whittick

The purpose of this paper is to synthesise current literature on the conceptualisation of rigour within qualitative studies and to identify factors which contribute to the…

692

Abstract

Purpose

The purpose of this paper is to synthesise current literature on the conceptualisation of rigour within qualitative studies and to identify factors which contribute to the enhancement of rigour for the practical implementation of qualitative research.

Design/methodology/approach

This paper presents an interpretivist stance in line with a qualitative approach to research. A systematic review method was adopted to provide a structured and rigorous selection of relevant literature. Data was analysed using a thematic synthesis method, as outlined by Thomas and Harden (2008).

Findings

The results of the thematic synthesis identified seven descriptive themes in the literature: conceptualising rigour, conceptualising truth and value in knowledge generation, participant trust and communication of truth, rigour in research design and implementation, subjectivity, reflexivity and researcher identity, reader confidence and transparency and strategies for enhancing rigour. These descriptive themes were further developed into three analytical themes: ethical co-construction, methodological alignment and multi-perspective interpretation.

Originality/value

This paper presents an interdisciplinary exploration of the concept of rigour in qualitative research. The themes identified are applicable across fields and provide an original application of thematic synthesis.

Details

Qualitative Research Journal, vol. 23 no. 2
Type: Research Article
ISSN: 1443-9883

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Article
Publication date: 4 April 2023

Wilson Ozuem, Michelle Willis, Kerry Howell, Silvia Ranfagni and Serena Rovai

User-generated content (UGC) and service failure have attracted considerable marketing inquiry over the last two decades. Previous studies primarily focused on the outcome of…

1323

Abstract

Purpose

User-generated content (UGC) and service failure have attracted considerable marketing inquiry over the last two decades. Previous studies primarily focused on the outcome of service failure and the impact of UGC on perceived failure severity. This article departs from previous studies as it examines the moderating role of UGC on the relationship between service failure recovery (SFR) and customer–brand relationship.

Design/methodology/approach

Building on commitment-trust theory and from a phenomenological hermeneutical perspective, this article explores this phenomenon through the interpretation of 60 in-depth interviews with millennials from three European countries: Italy, France and the UK. An analysis of the data was conducted using a qualitative approach to understand the main constructs and relationships derived from the data.

Findings

This study conceptualises four distinct moderating characteristics of UGC in the SFR process: satisfaction with experience and brand, dissatisfaction with experience and brand, satisfaction with brand and dissatisfaction with brand. The insights from the responsiveness, empathetic response, counterfactual thinking and brand salience (RECB) framework contribute to research on UGC and shed light on the relationship between SFR and consumer–brand relationships in the fashion industry.

Originality/value

Overall, this study demonstrates that customer interactions with UGC significantly affect their responses to, and relationships with, a brand. The proposed framework opens up interesting avenues for future research on the moderating role of UGC on the relationship between SFR and customer–brand relationships.

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Book part
Publication date: 19 August 2021

Kristin L. Cullen-Lester, Caitlin M. Porter, Hayley M. Trainer, Pol Solanelles and Dorothy R. Carter

The field of Human Resource Management (HRM) has long recognized the importance of interpersonal influence for employee and organizational effectiveness. HRM research and practice…

Abstract

The field of Human Resource Management (HRM) has long recognized the importance of interpersonal influence for employee and organizational effectiveness. HRM research and practice have focused primarily on individuals’ characteristics and behaviors as a means to understand “who” is influential in organizations, with substantially less attention paid to social networks. To reinvigorate a focus on network structures to explain interpersonal influence, the authors present a comprehensive account of how network structures enable and constrain influence within organizations. The authors begin by describing how power and status, two key determinants of individual influence in organizations, operate through different mechanisms, and delineate a range of network positions that yield power, reflect status, and/or capture realized influence. Then, the authors extend initial structural views of influence beyond the positions of individuals to consider how network structures within and between groups – capturing group social capital and/or shared leadership – enable and constrain groups’ ability to influence group members, other groups, and the broader organizational system. The authors also discuss how HRM may leverage these insights to facilitate interpersonal influence in ways that support individual, group, and organizational effectiveness.

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Article
Publication date: 1 June 2007

Linda Bauld, Janet Ferguson, Ann Kerr, Kerry McKenzie and Ann McNeill

Scotland's smoke‐free legislation, introduced in March 2006, included an exemption for psychiatric hospitals. However, following the successful implementation of smoke‐free laws…

104

Abstract

Scotland's smoke‐free legislation, introduced in March 2006, included an exemption for psychiatric hospitals. However, following the successful implementation of smoke‐free laws in almost all other workplaces in Scotland, important questions have been raised about why mental health facilities should be excluded. This study aimed to explore a move towards mental health settings becoming smoke‐free in Scotland by reviewing relevant literature, seeking the views of stakeholders and examining a number of case study hospitals who had recently or were in the process of going smoke‐free. The study found that stakeholders were overwhelmingly in favour of moving towards smoke‐free environments. Allowing smoking to continue in these settings when almost all other workplaces are smoke‐free was perceived as reinforcing the stigma attached to mental health, exacerbating inequalities in health, damaging the health of mental health professionals and potentially contributing to staff recruitment problems. Evidence from the international literature and from the case studies suggested that smoke‐free policies can be successfully implemented in mental health settings. This article discusses these findings and examines the factors that need to be considered if implementation is to be successful.

Details

Mental Health Review Journal, vol. 12 no. 2
Type: Research Article
ISSN: 1361-9322

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Article
Publication date: 4 May 2010

Ann‐Kristin Achleitner, Eva Lutz, Kerry Herman and Josh Lerner

The purpose of this paper is to present a case study of UK fashion retailer New Look and focuses on the impact of private equity on corporate governance, employment and leverage

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Abstract

Purpose

The purpose of this paper is to present a case study of UK fashion retailer New Look and focuses on the impact of private equity on corporate governance, employment and leverage after the public‐to‐private conversion in 2003.

Design/methodology/approach

This study follows a case study approach to offer in‐depth insights into the role of different parties in the deal and their perceptions. The case study is based on semi‐structured interviews with key management of New Look, partners of the private equity firms and other members of the New Look board. In addition, complements the analysis with secondary sources (e.g. analyst reports, published articles and financial data of New Look) in order to triangulate our findings.

Findings

The case presents an example of a company that pursued a public‐to‐private transaction with the support of private equity firms. The envisioned transformation process post‐transaction turned out to be highly successful with increasing efficiencies and profits as well as an increase of over 3,500 employees over four years. This paper analyses key success drivers and the role of the private equity firms in achieving this success.

Originality/value

The paper is the first in‐depth case study of a European public‐to‐private transaction with support of private equity that offers rich evidence on the impact of private equity on corporate governance, employment and leverage.

Details

Journal of Business Strategy, vol. 31 no. 3
Type: Research Article
ISSN: 0275-6668

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Article
Publication date: 13 July 2015

Kerri Garbutt and Helen Casey

The purpose of this paper is to report on the internal consistency, convergent validity and test-retest reliability of the Attitudes to Prisoners who Self-Harm scale (APSH). The…

303

Abstract

Purpose

The purpose of this paper is to report on the internal consistency, convergent validity and test-retest reliability of the Attitudes to Prisoners who Self-Harm scale (APSH). The latter have yet to be examined.

Design/methodology/approach

Participants were prison staff with prisoner contact (N=97). Internal consistency of the APSH was examined using Cronbach’s α. Convergent validity of the APSH was examined by comparing it to the Self-Harm Antipathy Scale, a reliable and valid measure of healthcare staff attitudes to self-harm. Test-retest reliability was examined by re-administering the APSH one week after initial assessment (n=75).

Findings

The measure demonstrated adequate levels of internal consistency, convergent validity and test-retest reliability.

Originality/value

The findings support use of the APSH within custodial settings. It could be used to guide recruitment and training of prison officers that care for prisoners who self-harm and to evaluate the efficacy of their training. This would influence good practice.

Details

Journal of Aggression, Conflict and Peace Research, vol. 7 no. 3
Type: Research Article
ISSN: 1759-6599

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Article
Publication date: 29 November 2018

Lee D. Parker, Kerry Jacobs and Jana Schmitz

In the context of global new public management reform trends and the associated phenomenon of performance auditing (PA), the purpose of this paper is to explore the rise of…

3139

Abstract

Purpose

In the context of global new public management reform trends and the associated phenomenon of performance auditing (PA), the purpose of this paper is to explore the rise of performance audit in Australia and examines its focus across audit jurisdictions and the role key stakeholders play in driving its practice.

Design/methodology/approach

The study adopts a multi-jurisdictional analysis of PA in Australia to explore its scale and focus, drawing on the theoretical tools of Goffman. Documentary analysis and interview methods are employed.

Findings

Performance audit growth has continued but not always consistently over time and across audit jurisdictions. Despite auditor discourse concerning backstage performance audit intentions being strongly focussed on evaluating programme outcomes, published front stage reports retain a strong control focus. While this appears to reflect Auditors-General (AGs) reluctance to critique government policy, nonetheless there are signs of direct and indirectly recursive relationships emerging between AGs and parliamentarians, the media and the public.

Research limitations/implications

PA merits renewed researcher attention as it is now an established process but with ongoing variability in focus and stakeholder influence.

Social implications

As an audit technology now well-embedded in the public sector accountability setting, it offers potential insights into matters of local, state and national importance for parliament and the public, but exhibits variable underlying drivers, agendas and styles of presentation that have the capacity to enhance or detract from the public interest.

Originality/value

Performance audit emerges as a complex practice deployed as a mask by auditors in managing their relationship with key stakeholders.

Details

Accounting, Auditing & Accountability Journal, vol. 32 no. 1
Type: Research Article
ISSN: 0951-3574

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Book part
Publication date: 30 June 2021

Neil Baxter

Abstract

Details

Running, Identity and Meaning
Type: Book
ISBN: 978-1-80043-367-0

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Article
Publication date: 1 June 2000

Kerry Brown, Neal Ryan and Rachel Parker

There is an international trend to contestability and marketisation in the delivery of public services. The underlying foundation of these trends is that competition results in…

6278

Abstract

There is an international trend to contestability and marketisation in the delivery of public services. The underlying foundation of these trends is that competition results in improved outcomes such as greater efficiency, higher quality of service, a clearer focus on customers and better value for money. This paper examines an approach to the reform agenda that avoids the more dramatic responses of privatisation, corporatisation and large‐scale contracting out while still focusing on achieving commercial principles in public sector service delivery. Commercialisation, in this context, provides a way of developing commercial arrangements yet maintains service delivery within the public sector and offers the possibility of retaining important social objectives.

Details

International Journal of Public Sector Management, vol. 13 no. 3
Type: Research Article
ISSN: 0951-3558

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