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1 – 10 of 38Kenneth S. Rhee and Tracey Honeycutt Sigler
Motivation theory in the 20th century has evolved to meet the changing social, political, and economic environment. The purpose of this paper is to examine the developmental path…
Abstract
Motivation theory in the 20th century has evolved to meet the changing social, political, and economic environment. The purpose of this paper is to examine the developmental path of modern motivation theory from the perspective of the Tao and the cyclical nature of Yin and Yang. We review motivation theory from the Industrial Revolution to the present. The developmental path during the past 100 years consists of seven distinct stages, each stage representing a significant shift in theory as well as a shift in the social, political, and economic environment in the United States. The dominant theme that emerges from the analysis is the discourse between science and humanity, and the revolving cycle of these fundamental theories throughout the century.
Kenneth S. Rhee and Tracey Honeycutt Sigler
What would a graduate program look like if its purpose was to create transformational leaders? How and what would we teach? How and what would students learn? How would students…
Abstract
What would a graduate program look like if its purpose was to create transformational leaders? How and what would we teach? How and what would students learn? How would students work together? What would be the role of the faculty? This paper describes the creation and delivery of a graduate program that develops students as transformational leaders. The paper also outlines the paradigmatic shifts in design principles used in the program to achieve our purpose. The outcome assessment of students’ leadership competencies at the conclusion of the program showed marked improvement. In a final reflection paper, students share the impact the program has had on transforming their lives.
The purpose of this paper is to show that research supports competencies can be developed in adults; however, even in these “model programs” for developing emotional intelligence…
Abstract
Purpose
The purpose of this paper is to show that research supports competencies can be developed in adults; however, even in these “model programs” for developing emotional intelligence and social intelligence competencies, little is known about what goes on inside the “black box” of change. How does the change occur?
Design/methodology/approach
In an attempt to help adults develop emotional, social, and cognitive intelligence competencies, the model of intentional change theory was applied during the first of the required courses, entitled Leadership Assessment and Development in the Master of Business Administration program at Weatherhead School of Management, Case Western Reserve University. About 26 students in the program were solicited to participate in the longitudinal study, where they were assessed periodically for competency development (about six to eight weeks) during their two‐year program.
Findings
The results indicated that certain type of competencies were developed much earlier in the program (e.g. technology and quantitative), while other competencies were developed during the summer break (e.g. help and relationships) or toward the end of the program (e.g. informational analysis, theory, and goals and action). Students' career aspiration also had an impact on the rhythm and flow of competency development – while career changers steadily improved throughout the program, career explorers had spurts of improvement throughout the program, indicating their uncertain pattern of development. Overall, students' opportunity mode and desire for continuous learning significantly impacted their competency development.
Originality/value
The study raised certain implications for competency development. The relationship between opportunity utilization and intentional change – how to maximize given opportunities while seeking out new and noble opportunities – raised a question about how to structure formal competency development in organizations, especially when it comes to one's professional development. The study could not infer the underlying causal relationships between competency acquisition, program structure, subject content and initial competency demonstration level, given the limited sample size and the exploratory nature of the study.
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Kenneth S. Rhee and Tracey H. Sigler
– The purpose of this study is to empirically explore the perceptions of leader effectiveness and preference on gender and leadership style.
Abstract
Purpose
The purpose of this study is to empirically explore the perceptions of leader effectiveness and preference on gender and leadership style.
Design/methodology/approach
The interaction between authoritarian and participative leadership style and gender roles was examined for effectiveness and preference using video samples of dramatized leaders.
Findings
The results showed that although subjects found participatory leaders to be more effective and also preferred such a style over authoritarian leaders, male leaders were rated to be more effective and more preferred over female leaders. Women leaders who go against their gender stereotype were perceived as even less effective and less preferred than male leaders who exhibited the same style that was identified as a more masculine style.
Research limitations/implications
The results suggest that women leaders continue to face challenges overcoming both sexual bias and stereotypes. Women leaders, regardless of style, face an uphill battle in terms of perceptions of effectiveness and preference regardless of who their followers might be. In addition, women leaders who go against the typical gender stereotype might be penalized even more.
Practical implications
Despite making progress on gender equity, the study demonstrated the continuing existence of sexual stereotyping and bias in people’s perceptions, even with “younger” subjects. Thus, we need to maintain our focus on actively changing the rules of the workplace (e.g. a recent Harvard Business School experiment) and changing the status quo. Until we level the playing field, we need to continue to play an active role in creating an organizational culture and shaping an environment that is fair and equitable.
Originality/value
This paper highlights the current status of gender bias and stereotyping using an innovative methodology of video case studies. The results also highlight the persistence of gender bias and stereotype even in a “neutral” setting with the younger subjects. In addition, the paper empirically demonstrates the double standards women often face in the workplace. Women leaders have often been expected to demonstrate more masculine traits at workplace (as exhibited by the authoritarian style), but when they do, they are penalized for acting out of their gender role.
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Kenneth Rhee and Tracey Sigler
We examine how leaders can become more self-aware in one graduate program that helped students develop their leadership competencies and become more accurate in their…
Abstract
Purpose
We examine how leaders can become more self-aware in one graduate program that helped students develop their leadership competencies and become more accurate in their self-assessment of those competencies.
Design/methodology/approach
The Master of Science in Executive Leadership and Organizational Change program was created in response to the challenge of developing and accessing leaders in emotional and social intelligence competencies.
Findings
The analysis of student self-assessments and assessments by others at the beginning and end of the program provided the data for our research, showing empirical evidence of leadership development and improvement.
Research limitations/implications
The study examined students in one program at one university so the generalizability of results is not clear. We have no way to rule out other experiences students had during the two-year period. We chose a single approach to measuring accuracy of self-assessment, future research may compare the results from a variety of approaches to this measurement issue.
Practical implications
We describe the program that helped students develop leadership competencies, develop the self-awareness necessary to take action as a leader and calibrate a more accurate self-assessment of leadership competencies over a two-year period.
Originality/value
We demonstrate how one leadership development program can help all students become more accurate in their self-assessments. We do not need different development programs to help one group of leaders gain confidence and another for leaders who are overly confident. An educational curriculum can foster transformational learning that enables ongoing leader development (Petriglieri, Wood, & Petriglieri, 2011). Academic programs can create experiences that help students develop and increase their self-awareness so that they are confident enough to put their learning into action. Like effective leadership development programs (Van Velsor, McCauley, Ruderman, & Ruderman, 2010), management education programs can incorporate assessment, feedback and support so that students become the effective and outstanding leaders the world needs.
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WILLIAM F. COFER and KENNETH M. WILL
Offshore structures are generally constructed as frameworks of tubular members. The tubular joints should be designed to allow the full post yield or post buckled capacity of the…
Abstract
Offshore structures are generally constructed as frameworks of tubular members. The tubular joints should be designed to allow the full post yield or post buckled capacity of the members. However, design guidelines for ultimate strength capacity of these joints are based exclusively upon compilations of test data for simple configurations under simple loading conditions. A methodology based upon the finite element method is presented for analytically predicting the ultimate strength of arbitrary tubular joints. Eight node, isoparametric, curved shell elements were used for the majority of the tubular joint model. Twenty node, isoparametric, solid elements were used to capture the three‐dimensional stress state at the shell intersection while fifteen node, isoparametric, wedge elements modelled the weld profile. Solid‐shell transition elements provided the connection between the three‐dimensional solid elements and the surface based shell elements. Non‐linearities were included via an elastoplastic material model with isotropic strain hardening and the updated Lagrangian approach for finite deflections and rotations. Several experimental tubular joint analyses were reproduced to validate the analytical procedure. Non‐linear finite element analysis was shown to be a practical approach for the evaluation and extension of current design procedures for tubular joints.
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Soojin Kim, Arunima Krishna and Kenneth D. Plowman
The purpose of this paper is to explore how public relations (PR) professionals develop co-narratives with legal counsel when formulating crisis communication strategies…
Abstract
Purpose
The purpose of this paper is to explore how public relations (PR) professionals develop co-narratives with legal counsel when formulating crisis communication strategies. Understanding how PR practitioners work with their legal counterparts may help lead to more advanced and effective PR practice in the area of crisis communication and management. The authors attempt to do so in this study through interviews conducted with PR practitioners in two Asian countries – South Korea and Singapore.
Design/methodology/approach
In total, 11 semi-structured interviews with PR consultants, 6 in Korea and 5 in Singapore were conducted between May and August 2016. Data analyses revealed key points of interest for PR practice.
Findings
First, PR consultants in both countries reported increased collaboration with legal counsel in times of crisis. Second, PR consultants report that legal professionals have begun to realize the significance of winning in the court of public opinion. However, the process by which PR–legal collaboration takes place to develop co-narratives followed extremely different patterns in the two countries.
Research limitations/implications
This exploratory study is not exempt from limitations. The findings from this study may not be applicable to other countries. As data collection in both countries relied on snowball sampling techniques, the participants in the interviews may not be representative of PR consultants in South Korea and Singapore. E-mail interviews had limitations due to their lack of richness and details compared to other forms of interviews (i.e. face-to-face or Skype interviews). However, computer-mediated interviews including e-mail interviews can still create good level of understandings about the phenomenon in question.
Originality/value
This study was an attempt to understand PR–legal collaboration particularly in times of crisis and contribute to the development of Asia-centric models of PR practice. There has been little research that explores how legal and PR counsels actually collaborate to devise optional crisis communication strategies for their clients (or organizations) in the times of crisis. Given that crisis communicative strategies have been shown to affect publics’ perceptions of an organization’s credibility and trustworthiness, it is important to understand how PR work with legal practitioners to develop co-narratives for optimal crisis management, and understand how their different professional perspectives, practices, and approaches affect the collaboration.
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The direct marketing retailers have traditionally provided mail order and call center channels. In the emergence of Internet channel, the direct marketing retailers have reported…
Abstract
The direct marketing retailers have traditionally provided mail order and call center channels. In the emergence of Internet channel, the direct marketing retailers have reported a large increase in the use of Internet channel, and some have encouraged the customers to use the Internet channel more than other channels due to potential cost savings for the firm. However, over a decade of Internet usage, the traditional Call Center channel has not disappeared in the direct marketing industry. This study is motivated by this observation and incorporates the variables that capture the benefits of using different channels in the multi-channel choice model.
We apply the proposed model to a transactional database from a direct marketing retailer that operates multiple channels. Our empirical result shows that the multi-channel choice model that incorporates the channel benefits has stronger channel share prediction power than the model without. It further shows that consumers are more likely to choose the Internet channel when the consumer has low perceived risk and high experience and familiarity with the purchase, but they are more likely to choose the Call Center when the consumers have high perceived risk and low experience and familiarity.
Eddie Rhee and Gary J. Russell
Database marketers often select households for individual marketing contacts using information on past purchase behavior. One of the most common methods, known as RFM variables…
Abstract
Database marketers often select households for individual marketing contacts using information on past purchase behavior. One of the most common methods, known as RFM variables approach, ranks households according to three criteria: the recency of the latest purchase event, the long-run frequency of purchases, and the cumulative dollar expenditure. We argue that RFM variables approach is an indirect measure of the latent purchase propensity of the customer. In addition, the use of RFM information in targeting households creates major statistical problems (selection bias and RFM endogeneity) that complicate the calibration of forecasting models. Using a latent trait approach to capture a household's propensity to purchase a product, we construct a methodology that not only measures directly the latent propensity value of the customer, but also avoids the statistical limitations of the RFM variables approach. The result is a general household response forecasting and scoring approach that can be used on any database of customer transactions. We apply our methodology to a database from a charitable organization and show that the forecasting accuracy of the new methodology improves upon the traditional RFM variables approach.