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As the world becomes more of a global market rather than a collection of separate markets it is important for MNEs to develop international managers who can be safely moved between different national, cultural and business environments. It is suggested that involving managers in formulating and implementing international corporate strategy (in this case market entry strategy) contributes directly to the international management development process. This is primarily derived from manager involvement in the solving of problems in cross‐cultural communication, through experiential learning and through being forced to use a high level of imagination and entrepreneurship. It is argued that “hands on” experience in the market entry process is one of the most effective ways to develop this relevant management expertise, but that this can, however, bring about unfortunate results if managers are not prepared properly. A case history shows the benefits and drawbacks associated with this kind of development, and the implications for the development of international managers.

The purpose of this paper is to present the initial relationship between the Classification Research Group (CRG) and the Center for Documentation and Communication Research (CDCR) and how this relationship changed between 1952 and 1970. The theory of normative behavior and its concepts of worldviews, social norms, social types, and information behavior are used to characterize the relationship between the small worlds of the two groups with the intent of understanding the gap between early classification research and information retrieval (IR) research.

This is a mixed method analysis of two groups as evidenced in published artifacts by and about their work. A thorough review of historical literature about the groups as well as their own published works was employed and an author co-citation analysis was used to characterize the conceptual similarities and differences of the two groups of researchers.

The CRG focused on fundamental principles to aid classification and retrieval of information. The CDCR were more inclined to develop practical methods of retrieval without benefit of good theoretical foundations. The CRG began it work under the contention that the general classification schemes at the time were inadequate for the developing IR mechanisms. The CDCR rejected the classification schemes of the times and focused on developing punch card mechanisms and processes that were generously funded by both government and corporate funding.

This paper provides a unique historical analysis of two groups of influential researchers in the field of library and information science.

This article examines current issues in the use of interpreting services, as experienced by refugees and asylum seekers in the UK. The paper begins with a review of relevant literature on interpreting services and relates it to the service context and the specific needs of refugees and asylum seekers. There follows a discussion of a small‐scale research project carried out with interpreters working in these services. Recommendations are made which include the need to educate all three parties (the professional employing the interpreter, the interpreter and the client) in not only best practice and practical techniques of working with interpreters, but also broader issues such as the complexity of the interpreting process, the importance of establishing trust, competing agendas and negotiation of meaning that are implicit in the interpretation process.

This research project explored how refugee community organisations (RCOs) could become more involved in the government's health agenda to improve the level of consultation and responsiveness in the design and provision of mental health services for ethnic minorities. The method involved a review of relevant literature, interviews with refugee community organisation leaders and community workers, and a survey of refugee service users' involvement with RCOs. The research found that the causes and effects of mental ill health in refugees as understood by interviewees were consistent with much of the literature in this area. The mental health needs of refugees are very similar across nationalities and ethnicities, and distinct from those of the general population and of other migrant groups. Appropriate responses, as understood by community leaders and professional community workers, are currently only partly and insufficiently provided by statutory health services, and there is extensive unmet need.

The authors discuss the lifeworld as a research concept for the field of information behaviour, which serves to problematise the concept of unit of analysis. In so doing, the authors demonstrate how the lifeworld can be adopted as a unit of analysis in information behaviour research, that is, how research can be based in the lifeworld rather than merely looking at the lifeworld. The paper aims to discuss these issues.

The authors first situate our discussion in the current of information behaviour scholarship. The authors then introduce the concepts of lifeworld and unit of analysis and consider how they intersect. Next, to show the importance of the lifeworld, the authors present two recent studies in which the lifeworld emerged. Finally, the authors discuss how lifeworld-based research can be conducted more conscientiously.

Though many research approaches deal with lived experience in one way or another, they tend not to fully grasp these experiences. As opposed to units of analysis such as individual, social group, person-in-situation, etc., using lifeworld as a unit of analysis allows phenomena to be researched holistically and without reductionism.

The authors limit the discussion to the concept of the lifeworld as developed by Husserl, the concept’s originator. The lifeworld has been discussed and extended by other authors since, but this work is not considered here. The viewpoint is offered as a supplementary perspective, meant to be enriching to our field of study, rather than divisive.

This is the first time the concept of the lifeworld has been fully explicated in information science. As the authors discuss, two recent information behaviour studies that “discovered” the lifeworld through their analysis. Future studies that attend to the lifeworld from the start have the capacity to build on this work and extend the horizons of information science.

Based on fifteen years of data on the annual Academy of International Business (AIB) best dissertation Farmer Award finalists, we find that these dissertations were done at a range of North American universities. Interestingly, dissertation topics differed from the topics covered in the three top IB journals with five‐sixths of the topics in management, organization, economics, or finance and two‐thirds set in a single country or region (U.S., Japan, North America, and Western Europe). Survey research is the most common methodology but analysis of secondary data is growing. As expected, the finalists are on average an extraordinarily prolific group.

Web 2.0 and the social networks have changed how organizations interact with their publics. They enable organizations to engage in symmetric dialogic communications with individuals. Various organizations are increasingly ­using different social media to enhance their visibility and relationships with their publics. They allow them to disseminate information, to participate, listen and actively engage in online conversations with different stakeholders. Some social networks have become a key instrument for corporate communication. Therefore, this chapter presents a critical review on the organizations’ dialogic communications with the publics via social networks. It puts forward a conceptual framework that comprises five key dimensions including ­“active presence,” “interactive attitude,” “interactive resources,” “responsiveness” and “conversation.” This contribution examines each dimension and explains their effect on the organizations’ dialogic communication with the publics. Hence, this contribution has resulted in important implications for corporate communication practitioners as well as for academia. Moreover, it opens future research avenues to academia.

The purpose of this study sets out to examine (1) how have conflicts been conceptualized and operationalized within the context of online consumption communities? (2) what are the main conflict management, resolution strategies and frameworks that have been identified? and (3) what are the gaps in the relevant body of work in terms of theoretical and methodological dimensions, and what implications do they have for future research.

This study adopts a systematic and multidisciplinary literature review of online conflicts. Following a descriptive and thematic content analysis, it examines 79 peer-reviewed scholarly articles of the past 20 years within 6 scientific databases.

The authors propose a literature-based conceptualization of online conflicts and a multi-level conflict resolution matrix based on the different governance structures and social control mechanisms investigated in extant research.

The originality of this study lies in the integrative and interdisciplinary view of online conflict in global consumption communities.

Attempts to diversify and regenerate the rural economy often embrace a particular representation of the local culture and society. The quality food product industry in particular has secured its status as a key player in the future of rural Scotland, Analysed here is the development of the cluster and enterprise strategies which seek to add value to advance competitive advantage in both domestic and global markets. Based in a consideration of the policy frameworks for rural Scotland, and of the food and tourism sectors especially (both prioritised by Scottish Enterprise and Highlands & Islands Enterprise as key sectors), this paper presents a critical evaluation of how value is construed through an examination of current case studies of Scottish quality food production and promotion. The paper considers how the promotion of particular signifiers of “added value” has implications for how regionality, rurality, quality and Scottishness are all defined.