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The management of higher education institutions (HEIs) is undergoing a period of rapid development around the world and particularly in Asia. Competing forces of neoliberal decentralisation, increased government oversight, internationalisation and regionalism are creating difficulties for managers and stakeholders alike. This paper aims to look at the ways in which universities have institutionalised their strategies for coping with these forces, in the form of their mission statements (MSs), particularly within an East Asian context.

Several major international university ranking tables were used to compile a list of “world class” institutions in East Asia. Those with available MSs in English were examined for reference to factors existing within the literature, as well as those which were not previously identified.

East Asian universities placed a high degree of emphasis on aspects related to university management, as well as social, cultural and historical foci. Far less emphasis was placed on aspects such as engagement of stakeholders and inclusion.

The paper draws on previous research from other regions and attempts to provide some insights into the particularities of higher education in East Asia from a management perspective.

The purpose of this paper is to explore the factors that influence internationally mobile students’ decision making regarding their choice to study in Hong Kong and Taiwan.

The existing literature on student motivation was examined, particularly factors relevant to the two key jurisdictions. Subsequently, a qualitative study was conducted to verify and expand upon these factors.

This study found a high degree of overlap between the two jurisdictions. However, Taiwan-based students emphasised elements such as the political climate, and the opinion of family, friends and peers, whereas academic quality and the perception of authority figures featured more for Hong Kong-based respondents.

The similarities and disparities between the two jurisdictions provide insights for decision makers, as well as avenues for further research.

This paper builds upon prior research into international student destination choice by exploring students’ decision-making process through qualitative research; thus, highlighting previously unexplored factors.

THE Reference Department of Paisley Central Library today occupies the room which was the original Public Library built in 1870 and opened to the public in April 1871. Since that date two extensions to the building have taken place. The first, in 1882, provided a separate room for both Reference and Lending libraries; the second, opened in 1938, provided a new Children's Department. Together with the original cost of the building, these extensions were entirely financed by Sir Peter Coats, James Coats of Auchendrane and Daniel Coats respectively. The people of Paisley indeed owe much to this one family, whose generosity was great. They not only provided the capital required but continued to donate many useful and often extremely valuable works of reference over the many years that followed. In 1975 Paisley Library was incorporated in the new Renfrew District library service.

The chapter examines the ways in which qualitative and quantitative methods support each other in research on occupational stress. Qualitative methods include eliciting from workers unconstrained descriptions of work experiences, careful first-hand observations of the workplace, and participant-observers describing “from the inside” a particular work experience. The chapter shows how qualitative research plays a role in (a) stimulating theory development, (b) generating hypotheses, (c) identifying heretofore researcher-neglected job stressors and coping responses, (d) explaining difficult-to-interpret quantitative findings, and (e) providing rich descriptions of stressful transactions. Extensive examples from research on job stress in teachers are used. The limitations of qualitative research, particularly in the area of verification, are also described.

States that peer reporting of co‐worker wrongdoing is attracting research attention. Attempts to extend the current research by suggesting that differences in cultural attitudes and styles of communication may affect reports of unethical behaviour by employees. Identifies some organisational and methodological concerns.

Purpose – This chapter reflects on my research experiences as a heterosexual man interviewing gay clergy. The chapter focuses on the interviewer/interviewee relationship reflecting on the place of similarity and difference in the research interaction.

Methodology/approach – The chapter reflects on my experiences of undertaking feminist inspired qualitative interviews on sensitive issues.

Findings – The chapter argues for a move beyond a binary understanding of similarity and difference and illustrates interviews as dynamic interactions.

Research limitations/implications – It is hoped that the reflections presented will inform future research in sensitive areas and encourage an open, engaged and reactive approach to interviewing around sensitive topics.

In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.

This issue is a selected bibliography covering the subject of leadership.