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A number of approaches have been developed in recent years to try effectively to engage service users in the process of planning and delivering health‐care services. The consumerist methodology for the strategy described in this paper was designed to maximise staff involvement in capturing user views, in order to develop services at a district general hospital. This strategy – the Patient Care Development Programme (PCDP) – provides a framework for both staff and patient involvement in shaping and influencing the development of health‐care services. Uses the findings from applying the strategy to modify care packages, roles, skills, layouts, protocols and procedures, in response to both the “shortfalls” and the service strengths that the patient’s view uncovers. Discusses the results of an evaluation of the programme which has been replicated in another part of the UK. The PCDP now forms part of a clinical governance framework and is being used to develop multi‐agency integrated care pathways.

Students with extensive supports needs (ESN) often require pervasive and intensive supports to access the full benefits of educational programming. In this chapter, the authors describe the application of both established and innovative technologies for promoting equitable access and opportunity for these students. They provide guidance for the use of technology across the areas of academic instruction, social communication, behavior supports, daily living, and employment.

Research on the social determinants of health demonstrates that workers who feel insecure in their jobs suffer poorer health as a result. However, relatively few studies have examined the relationship between job insecurity and illegal substance use, which is closely related to health. In this study, we develop a theoretical model focusing on two intervening mechanisms: health and life satisfaction. Additionally, we examine differences in this relationship between women and men. We test this model using logistic regression models of substance use for women and men based on longitudinal data from the National Survey of Midlife Development in the United States. The results indicate that job insecurity is associated with a significantly higher probability of illegal substance use among women but not men. We interpret this as further evidence of the gendering of precarious employment. This relationship is not channeled through health or life satisfaction, but there is evidence that job insecurity has a stronger association with illegal substance use for women with poorer overall health.

Social responsibility can be defined as a personal investment in the well-being of others. In my opinion, social responsibility is linked with the social inclusion issue. So, the social responsibility culture means the society of tolerant citizens. The aim of the university is to promote a social responsibility culture through education and prepare tolerant students. The social responsibility is to develop professional and social competences much needed for a global higher education establishment. The chapter examines a Polish case study. It is divided into two parts: (1) to define a social responsibility as a social inclusive idea; and (2) to present the process of teaching about refugees’ social inclusion.

International trade is a prerequisite to national prosperity, but at present with floating and sometimes wildly fluctuating exchange rates, the exercise is fraught with danger. It is, therefore, important that in the matter of commodities trading everyone involved is fully aware of the many highly developed centres of information. To this end, there is a new directory/bibliography on the subject Commodities futures trading: a guide to information sources and computerised services by David Nicholas, Senior Lecturer at the School of Librarianship and Information Studies at The Polytechnic of North London. The pattern throughout the book is to describe a specific course and then give its full name and address at the end of the description.

This series of annual reviews of the literature of special librarianship, which now reaches its fifth year, has been designed to help those most in need of the body of professional experience contained in the literature. Those special librarians or information officers with little or no professional training, who work in small departments far away from more experienced colleagues, have only the recorded knowledge in the literature to help them, but, because of lack of experience, they are often unable to sift from the mass of articles of varying value and character which crowd the pages of the professional journals the comparatively few items likely to be of practical use to them. For their benefit we present a selection of those papers really likely to give them solid help, leaving aside all purely theoretical and polemical articles, however important, and all literature on large libraries, unless they are likely to have applications in smaller ones. To these we add a selection of reference books likely to be of professional use to anyone in information work, including a number which he may wish to know about, even though he does not have them in his own library. The list is not restricted to work published in 1956, but is intended rather to be representative of items received in British libraries during that year. With the growing volume of library literature, the choice of a hundred or so items is bound to be in some respects a personal one, with which many may disagree, especially over the omissions, but it is hoped that all the items included will be of positive value.

The information and communication technologies have made it progressively practical for employees to remain associated with work, even when they are not in the workplace. However, prior studies have provided very little understanding of the implications for the deviant behavior aspect. The current study aims to investigate the association between after-hours work-related technology usage and interpersonal, organizational and nonwork deviance through psychological transition, interruption overload and task closure. The authors draw upon the theory of conservation of resource (COR) to examine the research model.

The primary data for the study has been collected in two waves from the sample of 318 employees who were working in diverse organizations in the Anhui province of the People's Republic of China for empirical testing of the authors’ research model.

This study's findings have revealed the positive association of after-hour work-related technology use with individuals' deviance in its entire three forms through psychological transition and interruption overload and have negative associations with all forms of deviance through task closure.

The significant contribution of this study is in the literature on technology use and employee outcomes, by identifying the consequences of technology use in both work (interpersonal deviance and organizational deviance) and outside work domain (nonwork deviance) and exploring the underlying mechanisms for these relationships in detail. To the best of the authors’ knowledge, this study is the first of its kind that investigates a relationship between after-hours technology use and all three kinds of deviance while exploring both the positive and negative perspectives in one study.