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If ethical or legal mandates have failed to compel organizations to manage diversity in meaningful ways, competition has emerged as the new impetus to do so. A recent cover story in Nation's Business by Sharon Nelton, “Winning with Diversity,” outlines successful business experiences with a diverse workforce that responds more effectively to developments in the marketplace. Nelton reports that a 1992 survey of 578 companies indicated that over one‐third of the organizations polled felt that employees with multicultural communication skills were necessary for doing business in other nations and communicating with a diverse workforce.

Advising readers has received renewed attention in public libraries, library associations, and programs of library and information science. Writing of their belief in readers' advisory services Saricks and Brown note, “Readers' advisors and proponents of the service subscribe whole‐heartedly to the philosophy that reading, of and by itself, has intrinsic value.” In her essay on new directions for readers' advisory services, Ross characterizes readers' attitudes toward books as providing a “special kind of pleasure that cannot be achieved in any other way,” and summarizes several studies that examine the role of reading in people's lives.

The purpose of this chapter is to provide a personal-professional reflection on Canadian author Toni Samek’s learning since publication of her 2007 book project entitled Librarianship and human rights: A twenty-first century guide.

The reflection, written in first-person and accessible terms appealing to a broad readership, is structured by the following sections: introduction; privilege and position; sobering experiences; the risk factor; a common project; unease; expectation; and, closing thoughts.

This endeavor encourages contributors to the field of library and information studies to situate their work within micro (individuals), meso (institutions), and macro (society) level understandings of privilege and power, including respect for the compassion and conviction demonstrated by street-level library and information workers who may never be rewarded for their good fights, or worse, may suffer loss(es) because of them.

This reflective work affirms the book’s original dedication in Librarianship and human rights: A twenty-first century guide to the many courageous library and information workers throughout the world and through the generations who have taken personal and professional risk to push for social change, as well as the enduring value of librarianship and human rights as a common project and one that involves both learning and unlearning. Librarianship and human rights: A twenty-first century guide was used as an example, when in 2007, activist librarian proposed the subject heading “critical librarianship” to the Cataloging and Support Office of the Library of Congress. This reflection adds to that case.

With a focus on Canada, but framed by similar and shared concerns emerging in the United States, this chapter examines the current status of what constitutes and defines academic freedom for academic librarians and the rights and the protections individual, professional academic librarians have with respect to the freedom of speech and expression of their views in speech and writing within and outside of their institutions. It reviews the historical background of academic freedom and librarianship in Canada, academic freedom language in collective agreements, rights legislation in Canada versus the United States as it pertains to academic librarianship, and rights statements supported by Canadian associations in the library field and associations representing members in postsecondary institutions. The implications of academic librarians using the new communication technologies and social media platforms, such as blogs and networking sites, with respect to academic freedom are examined, as well as, an overview of recent attacks on the academic freedom of academic librarians in the United States and Canada. Included in this analysis are the results of a survey of Canadian academic librarians, which examined attitudes about academic freedom, the external and internal factors which have an impact on academic freedom, and the professional use of new communication technologies and social media platforms.

This paper aims to investigate how public libraries in Cameroon contribute to the achievement of goal 16 of the Sustainable Development Goals, which is “peace, justice and strong institutions”.

The methodology used is observation, talks with the librarians of public libraries from different regions of the country. Authorities in charge of this domain in Cameroon, that is the Ministry of Arts and Culture. Statistics from these different actors have been collected and used for the study, as well as those available through the National Institute of statistics.

The participation of public libraries in the implementation of goal 16 in Cameroon is remarkable, even if they lack substantial budgets for the achievement of their goals and rely partly on donations. The increasingly widespread use of information and communication technologies, as well as certain paying activities, partly compensates for this lack. Democracy, living together, access to employment and self-employment through the dissemination of information and animation are effective tools that public libraries implement. Users from different origins can gather and discuss freely on national issues. Public libraries are sometimes involved as mediators in the resolution of some social conflicts.

In a period were seeking peace, justice and strong institutions is one of the main national issues discussed in Cameroon, the study provides more visibility to both the authorities and the potential users on the important role played by public libraries in the resolution of national issues.

The study determines the different actors of a national policy in the framework of the creation, and the promotion of the public libraries and their respective roles for a more concerted and better-oriented action.

In recent years there has been growing discussion in the library community regarding the civic role of the public library. The discussion is rooted in a deep-seated professional commitment to the value of the public library as an institution of democratic society. As a recent president of the American Library Association, Nancy Kranich, wrote in 2001, “Libraries serve the most fundamental ideals of our society as uniquely democratic institutions. As far back as the nineteenth century, libraries were hailed as institutions that schooled citizens in the conduct of democratic life.” (p. vi).

As librarians contemplate the growing complexity of their institutions and the demands on their time, they often wish they could get back to books and reading, and have the chance to suggest books to library users. That used to be so much fun. It felt so good to feel like you were keeping up with the publishing world and your favorite areas of literature, and it felt even better to keep track of your readers and hear their thanks when they were pleased with your suggestions.