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The purpose of this paper is to present the viewpoints of a manager and head chef from a small restaurant using Menu‐Safe, a new method of HACCP in the Hospitality industry. It is the seventh article in the second Worldwide Hospitality and Tourism Themes issue of the International Journal of Contemporary Hospitality Management presenting a new method of HACCP for the hospitality industry and proof of its utility.

The manager's and head chef's viewpoints were obtained during interviews with the lead author.

Both manager and head chef describe the positive impact Menu‐Safe has had in their business, in particular in documentation and record keeping, supervision and communication, and training.

The paper identifies positive feedback for the Menu‐Safe system from practitioners and makes a recommendation that the method of food safety management is used by other businesses in the hospitality industry. It offers a unique viewpoint and provides practical advice for readers.

The purpose of this paper is to present the viewpoint of the hospitality manager of a large amusement park using Menu‐Safe, the new method for HACCP for the Hospitality industry. It is the eighth article in the second Worldwide Hospitality and Tourism Themes issue of the International Journal of Contemporary Hospitality Management presenting a new method of HACCP for the hospitality industry and proof of its utility.

The manager's viewpoint was obtained during interviews with the lead author.

The manager describes significant improvements in management efficiency and effectiveness since managing food safety with Menu‐Safe.

The paper identifies positive feedback for the Menu‐Safe system from a practitioner and makes a recommendation that the method of food safety management is used by other businesses in the hospitality sector. It offers a unique viewpoint and practical advice for readers.

The purpose of this paper is to present a retrospective analysis of content published in Reference Services Review between 2012 and 2014.

This analysis utilizes the methods and format outlined by Katy Mahraj, author of Reference Services Review: content analysis, 2006-2011 (2012). The author manually reviewed the content of all journal issues from 2012 through 2014 using both print and online copies of the journal, accessed through the Emerald Group Publishing web site. Information reviewed included total number of articles per issue, author affiliations, article format and article content focus. The type, size and location of author institutions were confirmed using institutions’ official web sites as necessary. The results of this analysis are compared to Mahraj’s results to identify changing trends.

Reference Services Review has published an average of 38 articles per year between 2012 and 2014. Articles have focused most commonly on information literacy and instruction and emerging technologies. Reference services, outreach and library management have also received regular coverage. All authors during this time period have been affiliated with academic institutions, primarily large academic institutions with 5,000 or more students.

This analysis continues the work of Katy Mahraj to consolidate data on the volume, focus and authorship of Reference Services Review. These data continue to provide an overview of trends in the field’s professional and scholarly literature, with implications for broader trends in academic librarianship.

The purpose of this paper is to examine travellers' experiences with public houses in Colonial Victoria, to determine how the hospitality industry in the colony was transformed from primitive hospitality provision to sophisticated, well managed hotels in a relatively short time.

The article reviews public records, newspapers of the period, eye‐witness accounts and key texts to chart the development of the hospitality industry in Colonial Victoria and to demonstrate how primitive inns became modern hotels within the space of three decades.

This paper highlights how the discovery of gold in 1851 prompted an unprecedented influx of travellers whose expectations of hospitality provision led to the transformation of existing hostelries from crude and primitive inns to modern, sophisticated hotels.

The research is confined to Colonial Victoria and therefore, not necessarily a reflection of the colonies in general or general trends in hospitality provision at that time.

Tracing the roots of hospitality provision and the traditions of hospitality management can provide a greater understanding of modern hospitality practice. As O'Gorman argues “[…] with historical literature contributing to informing industry practices today and tomorrow: awareness of the past always helps to guide the future”.

This paper adds to the body of knowledge in relation to the roots and evolution of commercial hospitality.

With the phantasm of the Virtual Library looming large on the bibliographic horizon, librarians have looked to their future with a mixture of awe and uncertainty. The prospect of a new generation of patrons availing themselves of an electronic archive, never browsing the stacks or borrowing a book, gives pause to this public‐service oriented profession. What will happen to support for collections and reference when patron behavior changes and there is a perception that scholars no longer need to enter the library physically to satisfy their information needs? Will that, in fact, happen? The recent experience of libraries with regard to remote access to databases is an indicator of the future behavior of their clientèle. At Norwich University, delivering services beyond the physical confines of the library has had the result of increased performance in every category by which the library measures its success. Marked growth in these statistical yardsticks comes at a time when the student population has significantly decreased, further underscoring the importance of greater access to the delivery of service.

Since the development of the COVID-19 vaccinations, questions surrounding race have been prominent in the literature on vaccine uptake. Early in the vaccine rollout, public health officials were concerned with the relatively lower rates of uptake among certain racial/ethnic minority groups. We suggest that this may also be patterned by racial/ethnic residential segregation, which previous work has demonstrated to be an important factor for both health and access to health care.

In this study, we examine county-level vaccination rates, racial/ethnic composition, and residential segregation across the U.S. We compile data from several sources, including the American Community Survey (ACS) and Centers for Disease Control (CDC) measured at the county level.

We find that just looking at the associations between racial/ethnic composition and vaccination rates, both percent Black and percent White are significant and negative, meaning that higher percentages of these groups in a county are associated with lower vaccination rates, whereas the opposite is the case for percent Latino. When we factor in segregation, as measured by the index of dissimilarity, the patterns change somewhat. Dissimilarity itself was not significant in the models across all groups, but when interacted with race/ethnic composition, it moderates the association. For both percent Black and percent White, the interaction with the Black-White dissimilarity index is significant and negative, meaning that it deepens the negative association between composition and the vaccination rate.

The analysis is only limited to county-level measures of racial/ethnic composition and vaccination rates, so we are unable to see at the individual-level who is getting vaccinated.

We find that segregation moderates the association between racial/ethnic composition and vaccination rates, suggesting that local race relations in a county helps contextualize the compositional effects of race/ethnicity.

“Human service is a fundamental concept in librarianship, and the essential role of reference librarians is to connect people with the information they want,” wrote Jennifer Mendelsohn in 1994. To further this connection, librarians have suggested looking for, and have often actively sought out, patrons before they approach the reference or information desk, yet our image of the roving reference encounter remains sketchy. This picture ranges from that of a harried, overworked professional dispensing inadequate service to a multitude of users, to a librarian effectively extending a hand to the three‐fifths to two‐thirds of all users who would not otherwise request assistance. The picture one sees depends on one's individual work preference. Such conflicting mental pictures lead to round after round of endless debate.

The purpose of this study is to explore patterns of importance ratings of managerial competencies in 22 countries in different regions around the globe, to guide specificity in assessing and developing managers in multiple geographies. Additionally, this study examined the utility of clustering countries based on shared culture, as defined by House et al. (2004), to determine whether such clustering aids in interpreting and acting on any differences identified.

The PROFILOR^® for Managers contains 135 behavioral items, grouped into 24 competency scales. The instrument was developed from a review of the management and psychology literatures, exhaustive analysis of a large database (Sevy et al., 1985), job analysis questionnaires and interviews of hundreds of managers representing many functional areas and most major industries.

Results suggest that clustering countries together for the purpose of providing prescriptive guidance for the development of individuals planning expatriate assignments does not clarify such guidance; in fact, it masks unique differences in competency priorities as measured on a country-by-country basis.

The participants for this study come from mid- to large-size organizations in 22 countries around the world. The organizations represented sought out management consulting services from a large, highly respected private-sector consultancy. As such, these findings are likely to be generalizable to managers from similar organizations. No attempt has been made to generalize these findings to entrepreneurial start-ups, small local organizations or organizations not inclined to seek Western-style management consulting services.

This study is one of the first to examine the effectiveness of the GLOBE clusters as they relate to managerial competencies in multicultural workforces.