Search results

The purpose of this paper is to show that histories of how past crises were managed can help us anticipate how today’s public health challenges will permanently change the workplace and at least some aspects of management practice.

This paper reviews prominent public health histories and leadership responses to the COVID-19 pandemic. The authors interpret these accounts of past crises to anticipate the long-lasting effects of the COVID pandemic. This also can be seen as a case study of how public health crises are managed and the effects of that management.

It is likely that several changes will come to the workplace, similar to transformations that happened after past pandemics. Technologies incorporating virtuality will see adoption accelerated. Health behaviors may change, especially in certain cultures or industries. The psychological contract between employees and management may increasingly emphasize autonomy as a prized attribute, again in some cultures more than others.

In looking at past pandemics and public health crises, and the way leaders reacted, one can learn about the potential for current health- and conflict-related events to unfold and alter workplace practices and norms.

To examine the effect of negotiation training and conflict management styles on the relations between third‐party actors involved in international peacekeeping situations, we analyze data from a sample of Dutch military peacekeepers on missions between 1995 and 1999 (N = 850). We predict and find, contrary to the traditional “contact hypothesis” (Allport, 1954), that peacekeepers' contact with Non‐Governmental Organization (NGO) workers was positively associated with conflict between them, and this increased if the peacekeeper possessed an avoiding conflict management style. When sufficiently trained in negotiations, peacekeepers who had intensive contact with NGO personnel and possessed a dominating conflict management style were less likely to become personally involved in conflicts with NGO workers. Implications for conflict management and training are discussed.

In this chapter, we develop a theoretical model of group splits, culture shifts, and creativity in diverse groups. This model explains how the strength of informational faultlines can elicit a culture shift from a desired to an actual culture of creativity in a team, which then might differentially influence team creativity and group performance. We further argue that subgroup support and team creative efficacy may enhance the interaction of informational faultlines with a desired culture of creativity to facilitate the shift toward an actual culture of creativity. We also discuss future research directions and practical implications for stimulating creative behaviors in organizations.