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The purpose of this paper is to present a study of how Six Sigma influences job satisfaction among employees at three large companies with manufacturing units in Sweden that have used different implementation strategies.

The study was performed using a survey distributed to those affected by the implementation at the three company sites, including those not directly involved in any Six Sigma activities.

Employees participating in Six Sigma feel positive changes in many aspects of job satisfaction. The Black Belts (BBs) felt, on the average, positive changes in almost all the tested areas. The largest changes are related to personal and new skill development, influence on work duties and enjoying the work. BBs also feel more recognition from management. Employees not involved in the Six Sigma projects do, on average, also feel positively influenced by Six Sigma, but the tendency is not as clear.

The results constitute a platform for further studies on the relation between Six Sigma applications and job satisfaction due to the different approaches used in the three studied plants.

The positive results should help alleviate concerns of job satisfaction due to implementation of Six Sigma.

The paper fills a knowledge gap concerning the effect of Six Sigma on employees' well being and job satisfaction.

The purpose of this paper is to clarify the methodological logic of coproductive research approaches like action research, collaborative research, interactive research and participatory research in a way that can clarify its effectiveness and scientific qualities in high quality knowledge production, and show the way that it can be integrated with institutionalized textbook science.

The paper clarifies the character of coproduction as research methodology concept, the logic of coproductive research approaches, and its characteristics compared to quantitative and qualitative methodology. A model for characterizing research approaches from leading textbook social science is developed to specify the character of coproductive research approaches and support integration in mainstream research methodology discussions.

The paper develops a research methodology framework for coproductive logic and approaches to research, to support the integration of this type of approaches in mainstream research methodology.

The developed model of coproductive research approaches is not empirically described. Therefore, researchers are encouraged to test and further develop the model in relation to cases and designs of research projects.

The paper is helpful for guiding the design of coproductive research in practice, i.e., in research project development or in research methodology education.

The development of coproductive research approaches supports making science relevant and useful for solving pressing problems and improving social conditions. It also is enabling stakeholders to participate in research and development processes, thus the democratization of research and knowledge production.

The paper contributes to integration of the family of coproductive approaches in mainstream research methodology discussion through the development and elaboration of a framework for organizing the description and development of coproductive research approaches. The aim is that the framework is valuable for both academics, practitioners and students in designing coproductive research projects.

Competent clinical teachers are essential for clinical teaching. According to the literature, coaching can contribute to improved levels of reflection and better performance of clinical teachers. By engaging in a dialogue about coachee's teaching behaviour, coaches can stimulate reflection of novice teachers. This study aims to gain insights into the effectiveness of coaching processes in which experienced clinical teachers act as coaches for less experienced teachers.

A case study was conducted in a Dentistry Faculty of a University Medical Centre in The Netherlands. Semi‐structured interviews with nine coaching couples were conducted.

The findings indicate that only one coaching couple succeeded in using coaching as an effective tool for stimulating reflection and the performance of the beginning clinical teacher. Instead of discussing and analysing coachees' teaching behaviour, the other couples merely discussed the knowledge and experience of the coach.

This study provides insight into the pitfalls of collegial coaching, and discusses various factors that might affect coaching such as a hierarchical relationship between coach and coachee, the academic climate, the personality of coach and coachee, and finally the importance of using the right coaching model.

Employees' compliance with information security policies is considered an essential component of information security management. The research aims to illustrate the usefulness of social action theory (SAT) for management of information security.

This research was carried out as a longitudinal case study at a Swedish hospital. Data were collected using a combination of interviews, information security documents, and observations. Data were analysed using a combination of a value-based compliance model and the taxonomy laid out in SAT to determine user rationality.

The paper argues that management of information security and design of countermeasures should be based on an understanding of users' rationale covering both intentional and unintentional non-compliance. The findings are presented in propositions with practical and theoretical implications: P1. Employees' non-compliance is predominantly based on means-end calculations and based on a practical rationality, P2. An information security investigation of employees' rationality should not be based on an a priori assumption about user intent, P3. Information security management and choice of countermeasures should be based on an understanding of the use rationale, and P4. Countermeasures should target intentional as well as unintentional non-compliance.

This work is an extension of Hedström et al. arguing for the importance of addressing user rationale for successful management of information security. The presented propositions can form a basis for information security management, making the objectives underlying the study presented in Hedström et al. more clear.

This study aims to explore how women entrepreneurs in small businesses encounter digitalization and learn to use social media at work by combining theoretical perspectives from research on women entrepreneurs in small businesses, digitalization and use of social media and digital skills in response to calls from earlier research regarding women entrepreneurs' adaptation to an increasingly digitalized world.

Qualitative methods were applied including a total of 13 in-depth interviews in two phases, in 2017 and 2019, with 11 women entrepreneurs in nine small businesses, along with observations of their digital presence.

This study contributes with new insights regarding women entrepreneurs' behavior and ways to acquire digital skills to keep up the pace in digitalization. Learning by doing, informal learning and step-by-step self-development entrepreneurial behavior were practiced along with strategical recruiting of young digitally skilled employees, i.e. digital natives. Findings state that in order to remain competitive and generate business growth, women entrepreneurs constantly have to learn new skills to capture the potential of digitalization especially regarding the knowledge and use of social media. The women entrepreneurs emphasize challenges of digitalization as limited resources, constant need of new digital skills, digital stress or even burnout due to internal and external demands on online presence, scanning and maintenance of social media platforms. In contrast to earlier research, the women entrepreneurs did not express any significant gender stereotyping online, yet they strongly emphasized the continuous challenge of work––life balance.

This study contributes to an under-researched field with novel research combining theories from women entrepreneurship and information and communication technologies (ICTs) related to digitalization with a special focus on social media. Following the era of digitalization, the women entrepreneurs have to act as digital entrepreneurs finding new innovative ways of doing business. The importance of recruiting young digitally skilled employees in small businesses is vital for women entrepreneurs, since the needed learning and business development takes place when digital natives and digital immigrants work together.

The purpose of this paper is to identify the determinants of internal audit workplace learning success for developing early career internal audit professionals in South Africa.

A qualitative research design was used to collect data through focus group discussions and semi-structured interviews from 65 internal audit stakeholders including internal audit employers’ early career; internal auditors’ workplace learning assessors; and presenters and members of the education and training committee of the professional body in South Africa on their experiences of the determinants of workplace learning success for internal auditors.

In line with workplace learning theories, it was found that there are five determinants of internal audit workplace success: the learning environment, management support, the early career internal auditors’ commitment (attitude and motivation to learn) and a relevant, structured and effective formal workplace learning programme.

Internal audit employers, early career internal auditors, workplace learning assessors and presenters as well as the Institute of Internal Auditors globally and in South Africa can use the results of this study as a benchmark for their internal audit workplace learning practices.

This paper provides insight into the determinants of workplace learning success for internal auditors and contributes to the limited body of knowledge in auditing on developing professional competence in the workplace.

By comparing “leaders” with “non‐leaders” the current research attempts to shed light on the impact of early experiences on leaders' development.

The study is presented in two parts, quantitative and qualitative. In the first (quantitative) part, a group of soldiers perceived as leaders was compared with a group of soldiers perceived as non‐leaders, in order to examine the hypothesis that leaders have had more leadership experiences than non‐leaders. Confirmation of this hypothesis led to the qualitative part, in which the sense in which the reported experiences had contributed to leadership development was explored.

The leaders proved to have had more leadership experiences than non‐leaders in their youth. Such experiences impact on self‐perception as a leader, the development of self‐efficacy in leadership, and the accumulation of psychological and behavioral knowledge related to the manifestation of leadership.

Conceptually, the study adds knowledge regarding leadership development via natural experiences, particularly experiences that occur in early periods of life. Practically, the study adds knowledge that can improve selection processes of leaders, as well as knowledge that can be applied to leaders' development, particularly reflective methods.

The contributions of this study are methodological, conceptual, and practical. The study offers methods and instruments to assess leadership and distinguish leaders from non‐leaders..

The aim of this paper is to contribute to understanding the nature of specialist and generalist human capital by exploring the ways in which knowledge workers view their experience of working in specialist and generalist roles in pharmaceutical firms in Ireland and the UK.

The findings are based on interviews with 55 knowledge workers employed in a range of scientific, technical and managerial positions in four Irish and two UK firms located in the pharmaceutical sector. Interviews were also conducted with nine human resource/training and development managers within these six firms.

The findings suggest that the categorisation of human capital as either specialist or generalist is too rigid and does not take account of the fact that individuals may themselves choose to shape their careers by investing in a range of education, training and development opportunities that will enable them to move between specialist and generalist roles.

The paper unpacks the concepts of specialist and generalist human capital from an employee perspective and challenges the sharp distinction that is made between specialist and generalist human capital.

The use of the customer concept and ways of interacting with customers in support functions are relatively new areas of interest for public organizations. The purpose of this study is to describe the development toward a stronger customer orientation in a support function in a Swedish county council from a management team perspective.

A revision of plans and annual reports and individual interviews with the members of a management team was done. The interviews were examined using qualitative content analysis.

The results are presented in one overarching theme, the double-edged customer concept, and three themes, meeting the customer’s needs, being the customer’s specialist and developing in collaboration with the customer. The development of a customer orientation is illustrated as a spiral involving the concepts of understanding, wanting and acting.

The paper contributes to a new understanding of how customer orientation develops in the context of public organizations’ support functions.

Scholarship on women in engineering education mainly focuses on the question of how to attract more women to this subject. The topic concerning women in engineering education is here guided by the question of why women leave engineering studies. The paper aims to examine the main conflicts women encounter in engineering education and to derive implications for interventions suited for strengthening institutional bonding forces.

The question is approached through case analyses of 40 interviews with women and men (as the control group) who have left their studies. In addition, repertory grids were carried out with all interviewees and analysed. On the basis of these analyses, five types of dropout could be defined. Two case studies with women are presented in detail in this article. These cases are especially representative of two types of dropout that are characterised by high quotas of women.

The central conflicts of women in engineering education are often either suffering from poor grades or that women being afflicted by a subjective feeling of not gaining a deep understanding of technical phenomena. These two conflicts represent the two pillars of identity formation in engineering education that are necessary to bind students to their studies: passing the exams with good grades and feeling self‐efficacious in the handling of technology.

Up‐to‐date subject‐specific studies on dropout in engineering education – especially with a focus on women – are marginal in Europe, and particularly so in Germany.