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Defines the essential factors for the development of effective teams including elements such as members with the right mix of skills, clear goals, upper management support and incentives and challenges. Describes the process of team development and affirms the value of teams in ensuring a competitive edge for organizations against their competitors.

The purpose of this paper is to describe the packaging and operation of an electronic tongue sensor. The sensor will be used in an industrial setting and the packaging needs to withstand the harsh clean‐in‐place (CIP) routines that are commonly employed. A suitable epoxy, Loctite FP4450 HYSOL, was identified from a number of packaging materials. The sensor was validated by carrying out cyclic voltammetry in a number of reference solutions including sulphuric acid solution and ferrocyanide in potassium chloride solution, which gave well‐defined reduction and oxidation peaks that could be compared with the literature. The operation of the sensor in mixtures of salt and citric acid solutions was also investigated and it was seen that by applying a carefully selected voltage window and scan rate to each electrode, the sensor could distinguish between the different mixtures. Further experimentation and the application of principle component analysis have shown the sensor to have good repeatability.

This paper concentrates on the ability of the sensor packaging to withstand a typical industrial CIP procedure. A number of packaging materials are investigated. In addition, the operation of the sensor has been investigated by using cyclic voltammetry.

One successful packaging material is Loctite 9461A&B HYSOL. Poly ether ether ketone also performs well after repeated CIP exposure. For ease of manufacture, Loctite FP4450 HYSOL is the epoxy of choice. An extensive matrix of test solutions was prepared from salt and citric acid powders. The aim was to investigate the sensor's ability to distinguish between increasing concentration levels of salt and citric acid and also to investigate how the sensor operates in mixtures of the solutions. By carefully choosing the applied voltage window and scan rate, the electrodes can distinguish between the mixtures

This research work has highlighted a robust packaging material to withstand industrial CIP procedures.

E‐Teaching as the use of information and communication technology (ICT) in education is of growing importance for educational theory and practice. Many universities and other higher education institutions use ICT to support teaching. However, there are contradicting opinions about the value and outcome of e‐teaching. This paper starts with a review of the literature on e‐teaching and uses this as a basis for distilling success factors for e‐teaching. It then discusses the case study of an e‐voting system used for giving student feedback and marking student presentations. The case study is critically discussed in the light of the success factors developed earlier. The conclusion is that e‐teaching, in order to be successful, should be embedded in the organisational and individual teaching philosophy.

Although awareness is growing of the importance of employee mental health and the value of inclusive work practices, less is known about how to support employees with mental illness (MI). We aimed to explore organizational strategies and work practices that promote retention and support of employees living with MI in relation to past theory-driven research by building and extending current theory.

We adopted a qualitative case-study approach focussed on organizations that have taken steps towards promoting workplace inclusion for employees with MI. Five diverse Canadian organizations were recruited based on their efforts to build psychologically safe and healthy workplaces, and actively support employees with MI. Data collection in each organization consisted of onsite observation and interviews with workplace stakeholders, including employees with MI, their co-workers, supervisors/managers and human resource professionals. Thirty interviews were conducted from across the five organizations. Data analysis was informed by interpretive description to identify challenges and opportunities.

Two key themes were noted in depictions of supportive workplaces: (1) relationship-focussed workplaces and (2) flexible, inclusive work practices.

These practices highlight how organizations support employees with MI. Despite our focus on organizations working towards inclusion, the stigma associated with MI and the rigidity of some workplace processes continue to limit support and retention. Our findings suggest that organizations should focus on communication processes, support mechanisms, how they reinforce flexibility, inclusion and oversight of employees with MI.

The purpose of this article is to provide a review of the most recent literature concerning document supply and related matters.

The reading of over 140 published works, including journals, monographs, reports and web sites.

Finds that usage statistics are still not giving a clear indication of the importance of document supply, but it is confirmed that the large proportion of demand comes from a small number of titles. Open access continues to be top news, in particular the mass digitisation of books. Quite a lot on document supply – Kuwait, USA, Germany, Norway, UK and South Africa.

Provides a useful source of information for librarians and others interested in document supply and related matters.