China's rise as a major player in world affairs has contributed significantly to the global interest in the study of Chinese language, society, and culture. Its emerging…
Abstract
Purpose
China's rise as a major player in world affairs has contributed significantly to the global interest in the study of Chinese language, society, and culture. Its emerging importance has also increased the need for China‐related library materials and information provision to China scholars and the general public in recent years. This paper seeks to trace the historical transformation and renewed interest in China studies and the growing demand placed on Asian or East Asian libraries that support China studies in the USA.
Design/methodology/approach
The paper is a general review of the issues and challenges facing libraries in the West, which serve Chinese scholars, with the increasing demand for China‐related library materials and information resources, as well as for delivery of such information resources.
Findings
The paper identifies the issues and challenges facing libraries in the West that serve China scholars. The importance of collection building in China studies, the role of Chinese studies librarians, professional support for East Asian studies librarians in North America, and the changing outlook of academic libraries is highlighted.
Practical implications
In a world that is increasingly more global, Asian or East Asian libraries must gain better understanding if the issues and best practices to effectively provide information service through collaboration and resource sharing with partners in Asia to achieve true global collections.
Originality/value
The paper presents possible measures that can be undertaken to bridge the difference between the East and West. Specifically, the paper addresses concerns libraries outside China encounter and proposes suggestions regarding resource sharing, balancing a Chinese collection in a networked environment, financial challenges, continuing education, and bibliographic control.
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Karen L. Xie, Zili Zhang, Ziqiong Zhang, Amrik Singh and Seul Ki Lee
This study aims to measures the effects of managerial response on consumer electronic word-of-mouth (eWOM) and hotel performance.
Abstract
Purpose
This study aims to measures the effects of managerial response on consumer electronic word-of-mouth (eWOM) and hotel performance.
Design/methodology/approach
A sample of 56,284 consumer reviews and 10,793 managerial responses for 1,045 hotels was retrieved from TripAdvisor, along with 30,232 performance records matched to these hotels on a quarterly basis.
Findings
This study finds that managerial response leads to an average increase of 0.235 stars in the TripAdvisor ratings of the sampled hotels, as well as a 17.3 per cent increase in the volume of subsequent consumer eWOM. Moreover, managerial response moderates the influence of ratings and volume of consumer eWOM on hotel performance.
Practical implications
This study offers a practical model that enables hotel managers to orchestrate social media marketing approaches and efforts toward an optimal social media strategy.
Originality/value
This study differs from extant literature that has extensively focused on consumer reviews by providing a new perspective of management intervention in the social media context. By examining the interplay of managerial response and consumer eWOM at the individual hotel level, this study provides empirical evidence of managerial response affecting hotel performance through the increased ratings and volume of consumer eWOM. This study also offers insights into the practical importance of crafting intervention opportunities to cultivate the continued engagement of consumers on social media and increased hotel performance.
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Patrick Lo, Robert Sutherland, Wei-En Hsu and Russ Girsberger
OCLC CJK Users Group and OCLC CJK Users Group Program Committee
The OCLC CJK Users Group has prepared a list of electronic datafiles for potential loading on to OCLC. The lists of resources are useful in Chinese, Japanese and Korean studies.
Abstract
The OCLC CJK Users Group has prepared a list of electronic datafiles for potential loading on to OCLC. The lists of resources are useful in Chinese, Japanese and Korean studies.
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Ronald J. Berger, Carla Corroto, Jennifer Flad and Richard Quinney
Medical uncertainty is recognized as a critical issue in the sociology of diagnosis and medical sociology more generally, but a neglected focus of this concern is the question of…
Abstract
Medical uncertainty is recognized as a critical issue in the sociology of diagnosis and medical sociology more generally, but a neglected focus of this concern is the question of patient decision making. Using a mixed methods approach that draws upon autoethnographic accounts and third-party interviews, we aim to illuminate the dilemmas of patient decision making in the face of uncertainty. How do patients and supportive caregivers go about navigating this state of affairs? What types of patient–doctor/healthcare professional relationships hinder or enhance effective patient decision making? These are the themes we explore in this study by following patients through the sequence of experiencing symptoms, seeking a diagnosis, evaluating treatment protocols, and receiving treatments. In general, three genres of culturally available narratives are revealed in the data: strategic, technoluxe, and unbearable health narratives.
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Torstein Nesheim, Karen Modesta Olsen and Alexander Madsen Sandvik
The purpose of this paper is to examine the association between networking ability, autonomy and work performance.
Abstract
Purpose
The purpose of this paper is to examine the association between networking ability, autonomy and work performance.
Design/methodology/approach
The data, collected from a sample of 510 employees in a professional service firm, were analysed using regression analysis.
Findings
First, networking ability and autonomy are positively associated with in-role and extra-role performance. Second, the greater the job autonomy, the stronger the effect of networking ability on in-role performance.
Originality/value
This paper adds to the growing body of literature on demand for social and interpersonal skills in organisations. The authors combine the literature on work design with the literature on networking ability and complexity in employment relations. The authors’ findings show the importance of networking ability and autonomy for work performance, as well as pointing to factors such as age and work experience.
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Examines the fifteenth published year of the ITCRR. Runs the whole gamut of textile innovation, research and testing, some of which investigates hitherto untouched aspects…
Abstract
Examines the fifteenth published year of the ITCRR. Runs the whole gamut of textile innovation, research and testing, some of which investigates hitherto untouched aspects. Subjects discussed include cotton fabric processing, asbestos substitutes, textile adjuncts to cardiovascular surgery, wet textile processes, hand evaluation, nanotechnology, thermoplastic composites, robotic ironing, protective clothing (agricultural and industrial), ecological aspects of fibre properties – to name but a few! There would appear to be no limit to the future potential for textile applications.
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Viviana Huachizaca and Karen Yambay-Armijos
This quasi-experimental study examined the effectiveness of audio-visual and written feedback (AVF + WF) on undergraduate students versus only receiving WF in the context of an…
Abstract
Purpose
This quasi-experimental study examined the effectiveness of audio-visual and written feedback (AVF + WF) on undergraduate students versus only receiving WF in the context of an English as a Foreign Language (EFL) online classroom during the coronavirus disease 2019 (COVID-19) lockdown.
Design/methodology/approach
The study used the estimator Difference in Difference (DID) to compare a treated and control group in a pre-and post-test under the application of six treatment sessions, plus a student's perception survey at the end of the treatment. The treated group that received the multimodal feedback showed higher improvement rates in the paragraph content between the first and final drafts than students in the control group.
Findings
Results indicated that receiving a combination of AVF + WF had a statistically significant effect on mechanics (p < 0.001) and the use of transition words (p = 0.003).
Practical implications
These findings will benefit educational agents, professors and stakeholders for social and economic development.
Originality/value
While previous studies have only used student perceptions of the feedback, this study contributes with empirical data through quasi-experimental analysis and measures the effectiveness of feedback in online learning environments.
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Rachel Torres, Marianna Schroeder and Amy Jane Griffiths
Autistic individuals are employed and access higher education opportunities at significantly lower rates than their nondisabled peers (US Bureau of Labor Statistics [BLS], 2023;…
Abstract
Autistic individuals are employed and access higher education opportunities at significantly lower rates than their nondisabled peers (US Bureau of Labor Statistics [BLS], 2023; Newman, 2015). Schools are an optimal setting for intervention as most individuals access the school setting. However, traditional support to facilitate postsecondary transition effectively, such as transition plans, is currently lacking (Greene, 2018; Hughes et al., 2023). The authors of the present chapter conducted a systematic review to identify school-based interventions available for autistic youth intended to support the transition from high school to higher education, entrepreneurship, and employment. The data extraction methods used by the authors identified 19 articles on interventions. Across all studies, the authors found variation in the extent to which researchers addressed entrepreneurial skills and identified two key skill development areas across different intervention modalities: employability skills and interpersonal communication skills. Based on these results, the authors discuss available school-based programming intended to prepare autistic youth for postsecondary careers and entrepreneurial opportunities and the implications of existing interventions for practitioners and researchers interested in improving outcomes for autistic students as they transition to the workplace, particularly entrepreneurial endeavors.