Jeanne Liedtka, Adam Billing, Jessica Eldridge, Karen Hold, Brooke Kuhne and El Tong
Like the management of quality in the 1970s, innovation has become everyone’s job and requires the management talents of every function. But the authors’ research demonstrates…
Abstract
Purpose
Like the management of quality in the 1970s, innovation has become everyone’s job and requires the management talents of every function. But the authors’ research demonstrates that innovation success also requires a complex bundle of diverse and often disparate skills, and finding individuals who possess them is a daunting task. Leaders must learn to diagnose skill deficiencies, develop a portfolio of competencies at both individual and team levels in the organization, and then drive a culture of innovation from the top.
Design/methodology/approach
Leaders must learn to diagnose innovation skill deficiencies, develop a portfolio of competencies at both individual and team levels in the organization, and then drive a culture of innovation from the top. The authors have identified five unique bundles of behaviors that, taken together, comprise an innovation capability.
Findings
The Innovation Mindsets Assessment tool is a questionnaire for assessing 44 behaviors underlying the five skills.
Practical implications
Obtaining accurate feedback requires that an innovator be able to vividly ‘presence’ the future, to be able to make it feel real to peers, potential customers and partners.
Originality/value
Now that innovation has become everyone’s job and requires the management talents of every function, defining and assessing the capabilities of all team members so that individual and group skill gaps can be remedied is a priority.
David V. Power and Rebekah J. Pratt
This paper's aim is to describe the health experiences of a recently arrived group of refugees, the Karen from Burma, in an American midwestern city.
Abstract
Purpose
This paper's aim is to describe the health experiences of a recently arrived group of refugees, the Karen from Burma, in an American midwestern city.
Design/methodology/approach
Four focus groups were conducted in their native language with 40 Karen refugees: one group of ten Sgaw Karen speaking men and one of women, one of East Pwo Karen speaking men and one of women. The focus groups and two additional individual interviews were coded using NVivo‐9.
Findings
The findings emphasize the significant communication barriers experienced by the Karen. The data provide rich insights into the struggles being experienced by these new Americans in their own words and highlight some of their differences from previous Asian refugees.
Research limitations/implications
These data are derived from focus groups with refugees in one city in the USA with few available demographic details. Their experiences and observations may not apply to other Burmese refugee groups in other cities and countries.
Practical implications
The data emphasize the complexity of language of this group of Burmese refugees which acts as a significant barrier to accessing health care. Poor or improper interpretation has increased obstacles. Data indicate that many struggle with simple health care tasks that are likely taken for granted by most providers. There appears to be more alcohol and tobacco usage amongst both genders than in other recently arrived Asian groups.
Originality/value
This is original research, which supplements a prior chart review and overview paper by the first author and supplements the otherwise scant literature on this group outside Asia.
Details
Keywords
Natalia Garcia Cervantes and Karen Hinojosa Hinojosa
The purpose of this article is the discussion of a service-learning experience in architecture pedagogy, based on two core courses at a private university in Mexico. The aim is to…
Abstract
Purpose
The purpose of this article is the discussion of a service-learning experience in architecture pedagogy, based on two core courses at a private university in Mexico. The aim is to identify learning opportunities, challenges and implications arising from engaging with inhabitants of an informal urban settlement with limited digital resources in La Campana-Altamira in Monterrey, Mexico.
Design/methodology/approach
The methodology selected is a case study approach, chosen for its effectiveness in architectural pedagogy to create knowledge through exposure to a particular phenomenon, as well as highlight positive teaching practices to facilitate replicability. Case-study methodology was also beneficial in this case because its openness and flexibility allowed for research of a variety of phenomena simultaneously, in this case, both the effects in the informal settlement community and in the academic one.
Findings
Findings revealed that opportunities outweigh challenges, and meaningful service and learning are possible in an online context, even when the service aspects take longer than the course length if there are long-term relationships between communities and institutions.
Originality/value
The value of the article lies in the need for flexible and sensitive approaches that put communities in the center, a critical path to identifying and understanding their needs and improving their contexts. This holds especially true given the rapid pace of worldwide urbanization and the ubiquity of informal urban settlements. Implementing service-learning approaches in informal settings using online tools, while sanitary restrictions are in place shows that meaningful experiences can be achieved, even when courses are short and resources are limited.
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Viviana Huachizaca and Karen Yambay-Armijos
This quasi-experimental study examined the effectiveness of audio-visual and written feedback (AVF + WF) on undergraduate students versus only receiving WF in the context of an…
Abstract
Purpose
This quasi-experimental study examined the effectiveness of audio-visual and written feedback (AVF + WF) on undergraduate students versus only receiving WF in the context of an English as a Foreign Language (EFL) online classroom during the coronavirus disease 2019 (COVID-19) lockdown.
Design/methodology/approach
The study used the estimator Difference in Difference (DID) to compare a treated and control group in a pre-and post-test under the application of six treatment sessions, plus a student's perception survey at the end of the treatment. The treated group that received the multimodal feedback showed higher improvement rates in the paragraph content between the first and final drafts than students in the control group.
Findings
Results indicated that receiving a combination of AVF + WF had a statistically significant effect on mechanics (p < 0.001) and the use of transition words (p = 0.003).
Practical implications
These findings will benefit educational agents, professors and stakeholders for social and economic development.
Originality/value
While previous studies have only used student perceptions of the feedback, this study contributes with empirical data through quasi-experimental analysis and measures the effectiveness of feedback in online learning environments.
Details
Keywords
This article concentrates on the practical everyday aspects of search strategy, specifically offering ideas and comments on search strategies for STAIRS users.
James W. Grosch, Karen G. Duffy and Paul V. Olczak
Although ethnicity and gender play a significant role in many types of social interaction, little research exists on their importance in mediation. An analysis of community…
Abstract
Although ethnicity and gender play a significant role in many types of social interaction, little research exists on their importance in mediation. An analysis of community mediation cases (N = 27,852) from New York state demonstrated that, consistent with predictions from criminal justice research, Whites were underrepresented in mediation relative to Blacks and Hispanics, and that females were more likely to participate in mediation as claimants than men. Both ethnicity and gender were related to the type of dispute, degree of violence, intimacy between disputants, source of referral, and mediation outcome. Additional analysis, taking into account source of referral, education, and income level of the claimant, did not fully account for the observed ethnic or gender differences. Results are discussed in terms of reasons why ethnic and gender differences exist in mediation, limitations of demographic data, and areas for future research.
Jill Bamforth, Charles Jebarajakirthy and Gus Geursen
The money management behaviour of undergraduates is a noteworthy study for many stakeholders, as these students are more likely to carry forward this behaviour into later life…
Abstract
Purpose
The money management behaviour of undergraduates is a noteworthy study for many stakeholders, as these students are more likely to carry forward this behaviour into later life. The literature on student money management behaviour heavily focuses on financial literacy. However, economic, social and psychological factors also affect undergraduates’ money management behaviour. Therefore, the purpose of this study is to empirically investigate how undergraduates respond to and account for these factors in their money management behaviour.
Design/methodology/approach
This study was carried out in Australia. This study adopted a qualitative exploratory approach. The data were collected using six focus group discussions (FGDs) held in one Australian university, in which 40 undergraduates participated.
Findings
The key themes identified from the thematic analysis include undergraduates’ understanding of money management and managing economic, social and psychological aspects relating to undergraduates’ money management behaviour. Several subthemes were identified under each theme, which specifically showed how undergraduates manage and respond to each of these factors relating to their money management behaviour.
Research limitations/implications
This study was conducted with the data collected from a relatively small sample of respondents and was limited only to undergraduates. Moreover, this study was conducted in Australia, indicating that some of the results might be specific to the Australian context.
Practical implications
The authors have suggested promoting multiple payment methods and internet usage to undergraduates, and providing them with stress management programmes will help them maintain prudent money management behaviour.
Originality/value
The extant literature on undergraduates’ money management behaviour tends to focus on financial literacy. This study extends the scope of the literature beyond financial literacy and has shown how undergraduates respond to economic, social and psychological aspects relating to money management behaviour. This study has applied a qualitative exploratory approach, in contrast to quantitative methods which have generally been applied for studies relating to undergraduates’ money management behaviour.