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Article
Publication date: 18 April 2023

Pauline Nicholas, Alicia Palmer, Yulande Lindsay, Kareen Lawrence and Vergie Lee Reid Lawson

Driven by globalization and subsequent advancements in technology, higher education has experienced exponential growth in student enrolment and increased diversity in the student…

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Abstract

Purpose

Driven by globalization and subsequent advancements in technology, higher education has experienced exponential growth in student enrolment and increased diversity in the student population. Among the major changes are new models of learning that have supported both onsite and remote learners for quality education. In response to these major changes in education, the processes, resources and services in library and information science have been redefined to meet the information needs of all users, anytime and anywhere. Historically, libraries shifted from being curators of knowledge to creators and disseminators of knowledge. This paper aims to address the path forward for academic libraries using as example, the Main Library at The University of the West Indies, Mona Campus (UWI).

Design/methodology/approach

This paper explores the evolution of reference services, circulations, digitization, people engagement and how new technologies have fundamentally changed the way librarians at The UWI work. Of equal importance in this discussion of the future of academic libraries is students' ability to navigate the diverse ways in which they access resources and services. Finally, the interests, needs and the practical implications of artificial intelligence in academic libraries will be examined. This digital disruption poses both opportunities and challenges for academic libraries and students within the Caribbean in the 21st Century and beyond. A review of literature as well as a look at trends in academic libraries forms the basis of this discussion.

Findings

Library processes and services advanced from automation in the 1980s, internet and online facilities in the 1990s to web-based and consortia offerings in the 2000s rendering old models obsolete. Information products and the process of information sharing have reduced the focus on print collections and face to face interactions to fully online or hybrid offerings. What is evident is that Caribbean Libraries must continue to evolve or risk being left behind in this burgeoning technology age.

Originality/value

Often the Caribbean is overlooked when examining the impact and application of technology and the availability of resources to students and the wider society. This paper presents an opportunity to look at the unique status of Caribbean academic libraries, specifically The University of the West Indies Library System.

Details

Library Hi Tech News, vol. 40 no. 10
Type: Research Article
ISSN: 0741-9058

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Article
Publication date: 14 November 2016

Ann Arnof Fishman

The purpose of this paper is to demonstrate how generational differences impact America’s workforce as it changes and to provide strategies for companies to address aging…

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Abstract

Purpose

The purpose of this paper is to demonstrate how generational differences impact America’s workforce as it changes and to provide strategies for companies to address aging Millennials (born 1982-2000), Generation X (born 1961-1981) and Baby Boomers (born 1943-1960).

Design/methodology/approach

The author's approach was based on research on behalf of the US Senate Special Committee on Aging; insights and expertise from her 20 years at the helm of Generational Targeted Marketing, LLC; her teaching at New York University; her experience working with clients and organizations in a wide range of diverse industries; and the insights from her book Marketing to the Millennial Woman.

Findings

Every generation is unique. Practitioners, employers and managers of human resources (HR) who understand and respect the differences between Millennials, Generation X and Baby Boomers can develop strategies from a generational point of view and thereby enable these employees to perform at their peak regardless of age.

Research limitations/implications

Practical examples are given for HR practices in employee retention, benefits, performance management and review, work-life balance, digital and technology applications and for meaningful corporate outreaches.

Originality/value

This tried and true approach to dealing with distinct generations in the workplace leads to increased employee motivation and satisfaction, so that employees not only remain longer at a job but also are eager and happy to report to work each day; they are more productive; and the company’s bottom line benefits as a result.

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