– The paper aims to share National Institute of Education (NIE) Library's experience in providing mobile library services for mobile devices.
Abstract
Purpose
The paper aims to share National Institute of Education (NIE) Library's experience in providing mobile library services for mobile devices.
Design/methodology/approach
This paper describes and documents down key experiences of NIE Library for mobile devices. As a case study, this paper presents the design considerations for the type of library services to provide, the challenges encountered and the solutions to overcome such challenges.
Findings
With the dramatic increase in the use of smartphones, library patrons increasingly demand the ability to access library services and information anytime, anywhere via their smartphones. As part of NIE Library's LIBRIS 21 strategic master plan to transform the Library from a place to a space, NIE Library seized the opportunity to engage smartphone users through the implementation of a mobile application named LibGO! This paper will detail: rationales behind the decision to implement LibGO!, types of library services offered and key features of LibGO! and the challenges faced and how they were resolved.
Originality/value
The paper will share the feedback, usage statistics and key learning points gathered, as well as provide recommendations for future developments.
Details
Keywords
Cong Xu and Sandie Loo
The purpose of this review is to examine the current state-of-the-art in artificial intelligence (AI) implementations within library settings across Southeast Asia.
Abstract
Purpose
The purpose of this review is to examine the current state-of-the-art in artificial intelligence (AI) implementations within library settings across Southeast Asia.
Design/methodology/approach
The study uses the AI Library Services Innovative Conceptual Framework (AI-LSICF) to evaluate the AI initiatives in Southeast Asian libraries. Sources include relevant libraries and association’s websites, mainstream newspapers across Southeast Asia, together with academic papers published between 2019 and 2024, with a focus solely on English-language literature.
Findings
Most of the Southeast Asian libraries are in the decision and implementation stages in utilising AI technologies into library operations. It is evident that most of the libraries have made the decision to embrace AI techniques in the workplace and have started to implement the AI-enabled applications. Nevertheless, those implementations are not yet comprehensive and most of the projects are still in the trial stage. This suggests a unanimous decision concerning the use of AI in the libraries across the region has not been reached. Librarians may still face challenges and concerns in adopting AI, including resource constraints, application maintenance, staff reluctance, staff training, data security concerns and more.
Research limitations/implications
A limitation of this study is its focus on completed and published projects, due to limited access to ongoing or unpublished initiatives. Non-English publications were excluded which may have omitted relevant studies and insights from non-English-speaking countries.
Practical implications
This paper seeks to address the gap by conducting a review of the current landscape of AI applications within libraries across Southeast Asia. Its aim to provide valuable insights for Southeast Asian libraries which seek to leverage AI advancements, ultimately supporting more user-centric and technologically adept library services.
Originality/value
The originality of this paper lies in its unique perspectives on library settings in Southeast Asia, showcasing successful projects while also pinpointing areas and countries in need of further development.