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Article
Publication date: 28 October 2013

Kae Perng Wong

– The paper aims to share National Institute of Education (NIE) Library's experience in providing mobile library services for mobile devices.

2091

Abstract

Purpose

The paper aims to share National Institute of Education (NIE) Library's experience in providing mobile library services for mobile devices.

Design/methodology/approach

This paper describes and documents down key experiences of NIE Library for mobile devices. As a case study, this paper presents the design considerations for the type of library services to provide, the challenges encountered and the solutions to overcome such challenges.

Findings

With the dramatic increase in the use of smartphones, library patrons increasingly demand the ability to access library services and information anytime, anywhere via their smartphones. As part of NIE Library's LIBRIS 21 strategic master plan to transform the Library from a place to a space, NIE Library seized the opportunity to engage smartphone users through the implementation of a mobile application named LibGO! This paper will detail: rationales behind the decision to implement LibGO!, types of library services offered and key features of LibGO! and the challenges faced and how they were resolved.

Originality/value

The paper will share the feedback, usage statistics and key learning points gathered, as well as provide recommendations for future developments.

Details

Library Hi Tech News, vol. 30 no. 9
Type: Research Article
ISSN: 0741-9058

Keywords

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Article
Publication date: 24 January 2025

Cong Xu and Sandie Loo

The purpose of this review is to examine the current state-of-the-art in artificial intelligence (AI) implementations within library settings across Southeast Asia.

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Abstract

Purpose

The purpose of this review is to examine the current state-of-the-art in artificial intelligence (AI) implementations within library settings across Southeast Asia.

Design/methodology/approach

The study uses the AI Library Services Innovative Conceptual Framework (AI-LSICF) to evaluate the AI initiatives in Southeast Asian libraries. Sources include relevant libraries and association’s websites, mainstream newspapers across Southeast Asia, together with academic papers published between 2019 and 2024, with a focus solely on English-language literature.

Findings

Most of the Southeast Asian libraries are in the decision and implementation stages in utilising AI technologies into library operations. It is evident that most of the libraries have made the decision to embrace AI techniques in the workplace and have started to implement the AI-enabled applications. Nevertheless, those implementations are not yet comprehensive and most of the projects are still in the trial stage. This suggests a unanimous decision concerning the use of AI in the libraries across the region has not been reached. Librarians may still face challenges and concerns in adopting AI, including resource constraints, application maintenance, staff reluctance, staff training, data security concerns and more.

Research limitations/implications

A limitation of this study is its focus on completed and published projects, due to limited access to ongoing or unpublished initiatives. Non-English publications were excluded which may have omitted relevant studies and insights from non-English-speaking countries.

Practical implications

This paper seeks to address the gap by conducting a review of the current landscape of AI applications within libraries across Southeast Asia. Its aim to provide valuable insights for Southeast Asian libraries which seek to leverage AI advancements, ultimately supporting more user-centric and technologically adept library services.

Originality/value

The originality of this paper lies in its unique perspectives on library settings in Southeast Asia, showcasing successful projects while also pinpointing areas and countries in need of further development.

Details

Reference Services Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0090-7324

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