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The purpose of this paper is to gain insight into the extent that knowledge management (KM) is practiced by Islamic and conventional banks in the United Arab Emirates (UAE).

Following secondary research, structured in‐depth, qualitative interviews were conducted with CEOs, senior managers, and department heads of eight banks in the UAE.

Islamic banks in the UAE were found to be relatively more actively engaged in KM than conventional banks. However, both Islamic and conventional banks were found to be focused on knowledge capture, knowledge transfer, and knowledge sharing. Most of the banks in this study could be classified as being in the pre‐ or early implementation phase of KM. The study found scant knowledge‐based marketing taking place in either type of bank. None of the banks was found to have a dedicated knowledge champion (KM Officer). Similarly, none of the banks was identified as possessing a strong organization‐wide KM culture.

Cultural norms concerning privacy limited willingness to participate and information sharing. Although the sample was small, it was deemed reliable, as participants not only understood the importance of research to the development of the UAE, a country very keen to participate in the knowledge‐based economy, but they also held key positions in their banks which allowed them full knowledge of the scope of KM implementation, utilization, and practice in their organizations and they agreed to full disclosure and transparency in their responses. The implication of this research is that best practice in KM can be implemented in banks in the UAE once KM gaps are identified.

The banking sector is an important element of the UAE economy. Successful and appropriate implementation of KM practices in UAE banks may buttress the Emirati economy, especially during the current banking crisis. The insight gained from the initial findings of this research can assist KM implementation, utilization, and practice in UAE banks, thereby aiding organizations' learning and the development of a knowledge culture in banks which, in turn, may lead to increased productivity and gains in competitive advantage, growth, and profit.

The purpose of this paper is to investigate the link between female undergraduate student participation in a university-sponsored employment skills development program and employment post-graduation.

From historical institutional data a random sample was analyzed using the logistic regression model. The main variable investigated was participation in the World of Work (WOW) program during undergraduate study. It was hypothesized that participation would contribute positively to the probability of employment after graduation.

Grade point average at the time of graduation was also expected to have a positive relationship with employability. The study found that those who participated in the WOW program while undergraduates were more 6.7 times more likely to find post-graduate employment than non-participants.

Data were collected at a single institution as such findings may not be generalizable.

This study provides support for the inclusion of employability training at the tertiary level and provides evidence to support resourcing such initiatives.

The study supports the development of work-ready, nationals and to supplying the UAE economy with needed human capital, in particular the goal of Emiratization.

This study is of one of very few in the Arabian Gulf region to examine employability factors of university graduates.

While the Noble Quran dictates the prohibition of interest, conventional banks promote Islamic banking by opening Islamic banking windows. Against this backdrop, this study aims to investigate the perceived gaps between managers and clients in Islamic marketing and banking, focusing on conventional banks’ Islamic banking windows.

Guided by a qualitative approach, semi-structured personal interviews and observations served as the data collection methods, involving 25 banks and 50 respondents in 3 different districts, namely, Shirajganj, Rajshahi and Chapainawabganj of Bangladesh from January to October 2023. The data were analysed using ATLAS.ti 2023 to explore codes and quotations derived from 14 interview questions. Further, ATLAS.ti 2023 facilitated synthesizing content, concepts, code occurrence, network analysis and thematic analysis.

Islamic and non-Islamic banks use Quranic verses, hadiths (prophetic traditions), images of mosques, the Kaaba and Arabic texts as Islamic marketing tools. These spiritual, divine and prescriptive tools are associated with Islamic banking. However, conventional banks receive criticism for having separate Islamic banking windows to serve religiously conscious clients, which generates tension among clients and bank managers.

The findings can theoretically assist academics in examining conventional banks’ Islamic marketing and banking practices, opening Islamic banking windows. Importantly, Shariah boards can play policy roles in safeguarding the function of Islamic marketing and banking. Managers can use the findings to anticipate client perceptions and enhance Islamic marketing and banking strategies. Likewise, the social implications include the explicit stance of Shariah to mitigate the mixture of halal and haram banking.

This pioneering study explores the perspectives of Islamic banking windows by non-Islamic banks. The combination of Islamic marketing and banking is a noteworthy novelty in this study and deserves recognition for its unique contribution to halal marketing and finance.

With the advent of technology and internet banking, the role and value of bank’s websites have increased. Additionally, the Islamic banking boom has also increased the role of Shariah-based banking in the market. But neither web-based information nor Shariah board members have been investigated for their possible effects on the branding of Islamic banks. Against this backdrop, this study aims to explore web-based information and Shariah board as a source of branding of Islamic financial institutions (IFIs).

An interpretivism-based thematic inquiry is carried out through semi-structured interviews of 22 customers of Islamic banks.

The findings of the study highlighted the fact that customers’ perceived web-based information is in line with the Shariah objectives but showed low level of trust on that information. They assumed that the practices are not consistent with this information. Moreover, the Shariah board members were considered as brand ambassadors, and customers valued board members more than the Shariah board and Islamic bank itself. Findings further highlight the more knowledge customers have about the Shariah board members (experience, qualification, achievements, etc.) the greater is the impact on the branding of the IFIs.

This study offers a novel perspective by considering the value of web-based information and Shariah board on branding of Islamic banks. As there is no such study available in literature, up to the best of researchers' knowledge, the qualitative inquiry may suffice the study objectives and research questions.

The purpose of this study is to validate the psychometric properties of the Self-Perceived Employability Scale in the context of the United Arab Emirates (UAE-SPE) and to verify the model fit of the UAE-SPE and University Commitment Scale (UC) (Rothwell et al., 2008) for undergraduate students.

A cross-sectional survey study was carried out to collect the data using a web-based survey tool (Qualtrics) at a public university in the UAE. The sample was 646 undergraduate students.

As a result of the factor analysis, the study validated three factors of SPE for undergraduate students in the UAE that explain their perceptions of their university reputation, their field of study, the state of the UAE labour market and confidence in their skills. Confirmatory factor analysis verified good model fit indices of UAE-SPE and the UC scale. In addition, the study found a statistically significant positive relationship between the UC scale and the three factors of UAE-SPE.

Currently, there is a scarcity of published research on self-perceived employability amongst undergraduate students in higher education institutions in the UAE and the Arab region. This article not only contributes to research on this topic but also validates two scales, allowing cross-cultural comparisons of SPE and UC of undergraduate students in the Arab region and worldwide.

Health care delivery is experiencing a multi-faceted epidemic of suffering among patients and care providers. Compassion is defined as noticing, feeling and responding to suffering. However, compassion is typically seen as an individual rather than a more systemic response to suffering and cannot match the scale of the problem as a result. The authors develop a model of a compassion system and details its antecedents (leader behaviors and a compassionate human resource (HR) bundle), its climate or the extent that the organization values, supports and rewards expression of compassion and the behaviors and practices through which it is enacted (standardization and customization) and its effects on efficiently reducing suffering and delivering high quality care.

This paper uses a conceptual approach that synthesizes the literature in health services, HR management, organizational behavior and service operations to develop a new conceptual model.

The paper makes three key contributions. First, the authors theorize the central importance of compassion and a collective commitment to compassion (compassion system) to reducing pervasive patient and care provider suffering in health care. Second, the authors develop a model of an organizational compassion system that details its antecedents of leader behaviors and values as well as a compassionate HR bundle. Third, the authors theorize how compassion climate enhances collective employee well-being and increases standardization and customization behaviors that reduce suffering through more efficient and higher quality care, respectively.

This paper develops a novel model of how health care organizations can simultaneously achieve efficiency and quality through a compassion system. Specific leader behaviors and practices that enable compassion climate and the processes through which it achieves efficiency and quality are detailed. Future directions for how other service organizations can replicate a compassion system are discussed.

The onset of climate change is expected to result in variations in weather patterns which can exacerbate water scarcity issues. This can potentially impact the economic productivity of nations as economic activities are highly dependent on water especially for agricultural countries. In response to this, the concepts of virtual water and water footprint have been introduced as metrics for measuring the water intensity of products, services and nations. Researchers have thus looked into virtual water trade flows as a potential strategy for alleviating water scarcity. The paper aims to discuss these issues.

Environmentally extended input-output models (IOMs) are often used to analyze interactions between economic and ecological systems. This work thus develops a multi-regional input-output model for optimizing virtual water trade between different geographic regions in consideration of local environmental resource constraints, product demands and economic productivity.

A case study on agriculture crop production and trade in different regions of the Philippines is utilized to demonstrate the capabilities of the model. The results show that the optimal strategy does not necessarily limit a water-scarce region to produce less water-intensive crops.

The model uses an input-output framework whose fixed coefficients reflect a fixed technological state. As such, the model is best used for short-term projections, or projections for mature technological state (i.e. where no major gains in efficiency or yield can be foreseen).

The proposed modeling framework can be used in any geographic region (provided relevant statistical data are available for calibration) to provide decision support for optimal use of limited water resources.

The model proposed in this work has general applicability to the optimal planning of agro-industrial systems under water footprint constraints. This modeling approach will be particularly valuable in the future, as climate change causes changes in precipitation patterns and water availability.

Team-based assignments must be constructed to contribute to the effective development of teamwork skills, an important learning objective for most schools of business. The purpose of this paper is to understand how students view the usefulness of team assignments in order to inform more effective pedagogical techniques related to team-based assignments and the development of student teamwork competencies.

Data were collected from Likert-scale online surveys administered to students upon completion of the first-year team-based introductory business course. Survey items were developed to assess the team-related activities and components in the course and students’ perceived usefulness of team-based assignments. Results from exploratory factor analyses are presented.

Data analyses indicated that survey items contributed to students’ perceived usefulness of team-based assignments. Across three studies, the authors developed a new measure to evaluate effectiveness of team-based assignments.

For those educators who utilize team-based assignments in their courses, this study provides a much needed measure to assess the effectiveness of assignments intended to develop students’ teamwork competencies. The findings also serve to provide evidence of assurance of learning, and evidence of how students are developing in the area of interpersonal skills and abilities to manage interactions that most schools of business and universities deem as essential learning outcomes as a result of Association to Advance Collegiate Schools of Business requirements.

Evidence from online surveys of 755 students in a pilot study and two additional studies conducted longitudinally over a two-year period support a new measure to assess the usefulness of specific team assignments.