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Article
Publication date: 1 March 1998

Ziaul Huq and Justin D. Stolen

Offers the view that TQM concepts apply equally to manufacturing and service industries and examines assertions through a survey of selected manufacturing and service companies…

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Abstract

Offers the view that TQM concepts apply equally to manufacturing and service industries and examines assertions through a survey of selected manufacturing and service companies involved in TQM implementation. To test the hypothesis a framework of 19 TQM dimensions is developed and, based on this framework, the studied companies are evaluated. It is shown that under varied environmental conditions the TQM tools and procedures may vary but the underlying concepts apply equally to both manufacturing and service companies. The differences in the studied dimensions between manufacturing and service companies signify slow dissemination of TQM knowledge among the service companies. Service operations are generally not sure whether the tested procedures in manufacturing companies will work equally well for them. As a result, commitment for a fully fledged TQM has been lacking in the service industries.

Details

International Journal of Quality & Reliability Management, vol. 15 no. 2
Type: Research Article
ISSN: 0265-671X

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Publication date: 22 May 2015

Robert Smith and Gerard McElwee

To explore and document the emerging international market for stolen tractors and plant in the United Kingdom. Whilst this may appear to be a criminological problem relating…

Abstract

Purpose

To explore and document the emerging international market for stolen tractors and plant in the United Kingdom. Whilst this may appear to be a criminological problem relating specifically to rural crime, it is a sophisticated international criminal business organised by traditional organised crime groups (OCGs) such as the Italian, Polish and Turkish Mafia’s in conjunction with a network of criminal entrepreneurs.

Methodology/approach

Using annual statistical data provided by National Farmers Union (NFU) Mutual and Plant and Agricultural National Intelligence Unit (PANIU) and other material sourced using documentary research techniques supplemented by qualitative interviews with industry specialists we present 10 micro-case studies of rural OCGs engaged in this lucrative enterprise crime. The data is verified and authenticated using narrative inquiry techniques.

Findings

There is an entrepreneurial dimension to the crime because traditional criminal families with knowledge of rural areas and rural social capital form alliances with OCGs. The practical utility of the NFU model of entrepreneurial alliances with interested parties including the police is highlighted.

Research limitations/implications

Implications for research design, ethics and the conduct of such research which are identified and discussed. These include the need to develop an investigative framework to protect academic researchers similar to guidelines in place to protect investigative journalists.

Practical implications

An investigative framework and the adaption of the business model canvass (Osterwalder & Pigneur, 2010) to cover illegal business models are proposed.

Social implications

Suggestions are provided for the need to legislate against international criminal conspiracies.

Originality/value

Uses a mixture of entrepreneurship and criminological theories to help develop an understanding of the problem from an investigative perspective.

Details

Exploring Criminal and Illegal Enterprise: New Perspectives on Research, Policy & Practice
Type: Book
ISBN: 978-1-78441-551-8

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Article
Publication date: 1 March 1996

Yong Shi, Pamela Specht and Justin Stolen

In allocating scarce resources to a new information system (IS), a non‐trivial task becomes the determination of a best priority ranking of the IS’s intangible information…

1657

Abstract

In allocating scarce resources to a new information system (IS), a non‐trivial task becomes the determination of a best priority ranking of the IS’s intangible information requirements. Given a set of individual users’ rankings of the information requirements, illustrates, through a real‐world case study, a streamlined consensus priority ranking (SCPR) method based on a concept of minimizing the disagreement (distance) between individual rankings. Compared to a traditional weighted ranking method, the SCPR method is easy to understand, systematic and requires no weighting methodology. Thus, the SCPR method can help the system development team make efficient decisions when allocating resources for a new information system.

Details

Information Management & Computer Security, vol. 4 no. 1
Type: Research Article
ISSN: 0968-5227

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Available. Content available
Book part
Publication date: 26 July 2024

Matthew Harrison, Jess Rowlings and Daniel Aivaliotis-Martinez

Free Access. Free Access

Abstract

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Press B to Belong
Type: Book
ISBN: 978-1-80455-927-7

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Book part
Publication date: 16 March 2021

Charlotte Bilby

Our perceptions of real crime, law and justice can be manipulated by fiction. This chapter addresses whether The Archers helps us better understand today's offenders, their crimes…

Abstract

Our perceptions of real crime, law and justice can be manipulated by fiction. This chapter addresses whether The Archers helps us better understand today's offenders, their crimes and its policing. Some of Ambridge's known offenders are split into three categories to help explore whether usual criminal story lines and characters, seen and heard elsewhere, are perpetuated or subverted in Borsetshire. If they support usual tropes, this tells us how we view the management of crime in the twenty-first century rural idyll: outsiders are not to be trusted, the misdemeanours of the pastoral poor are tolerated, and the actions of elites brushed aside. In Ambridge, we regularly hear examples of reintegrative shaming supporting desistance from crime. Those propping up the Bull's bar might disapprove of criminal actions, but they recognise people's roles in village cohesion. Sgt. Harrison Burns preserves his identity as a dedicated police officer. Being a rural copper often means having to deal with a wide range of crimes – from attempted murder to anti-social behaviour – but on a less frequent basis than those based in Felpersham. While Harrison might not have great detective skills, he regularly supports colleagues from specialist units, and as the only officer in the village, should use his social networks and tea spots to help maintain Ambridge's mostly orderly conduct. It is questionable to what extent he does this, being at times perceptive about and dismissive of clues to significant criminal activity going on under his nose.

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Flapjacks and Feudalism
Type: Book
ISBN: 978-1-80071-389-5

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Book part
Publication date: 14 August 2015

Debora Halbert

This paper is designed to seek out the everyday narratives of copyright. To find these narratives, I analyze the comments section of websites where users can post their reactions…

Abstract

This paper is designed to seek out the everyday narratives of copyright. To find these narratives, I analyze the comments section of websites where users can post their reactions to copyright-related stories. I argue that understanding how people who are not legal scholars frame the use of copyright as they discuss sharing, owning, and controlling the copy is a good place to begin to develop a sense for the everyday life of copyright law.

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Special Issue: Thinking and Rethinking Intellectual Property
Type: Book
ISBN: 978-1-78441-881-6

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Book part
Publication date: 15 July 2009

Ross B. Emmett and Kenneth C. Wenzer

Our Dublin correspondent telegraphed last night:

Abstract

Our Dublin correspondent telegraphed last night:

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Henry George, the Transatlantic Irish, and their Times
Type: Book
ISBN: 978-1-84855-658-4

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Article
Publication date: 1 March 1995

Lisa Johnson

What is it about academia anyway? We profess to hate it, spend endless amounts of time complaining about it, and yet we in academia will do practically anything to stay. The pay…

223

Abstract

What is it about academia anyway? We profess to hate it, spend endless amounts of time complaining about it, and yet we in academia will do practically anything to stay. The pay may be low, job security elusive, and in the end, it's not the glamorous work we envisioned it would be. Yet, it still holds fascination and interest for us. This is an article about American academic fiction. By academic fiction, I mean novels whosemain characters are professors, college students, and those individuals associated with academia. These works reveal many truths about the higher education experience not readily available elsewhere. We learn about ourselves and the university community in which we work.

Details

Reference Services Review, vol. 23 no. 3
Type: Research Article
ISSN: 0090-7324

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Book part
Publication date: 16 September 2024

Justin Shay Easler and Kaitlyn Michelle Samons

The modern fairy tale hero identity falls into a general spectrum of tropes that spans from the charming prince who seals the fate of the beautiful princess with a kiss to…

Abstract

The modern fairy tale hero identity falls into a general spectrum of tropes that spans from the charming prince who seals the fate of the beautiful princess with a kiss to borderline villains with little break in this spectrum. The Witcher's Geralt of Rivia brings to light an often overlooked hero's identity by representing neither ends of this heroic spectrum but rather a different breed of hero entirely. We argue that Geralt of Rivia differs from the typical representation of the fairy tale hero by embodying the spirit of the Huntsman archetype as depicted in stories such as Snow White and Little Red Riding Hood.

This creates a new means of exploring fairy tales as genres by giving perspective to the bloodier, messier sides of these tales which have since deviated from their darker origins. Geralt exists as neither hero nor antihero, but rather a sword-for-hire who cleans up messes that ‘heroes’ otherwise cannot or will not handle themselves. Across his depictions in the books, games, and show, Geralt involves himself as a witcher; hunter of monsters. Geralt's method in overcoming this style of quest is unlike the usual hero. Standing in for the Huntsman, Geralt understands the nature and balance of man and beast and carries this responsibility while looking to accomplish his goals. In this chapter, we seek to document and bring to light this underrepresented style of hero that the witcher has to offer to show that such a hero needs not be black nor white.

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Gender and the Male Character in 21st Century Fairy Tale Narratives
Type: Book
ISBN: 978-1-83753-789-1

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Book part
Publication date: 22 April 2021

Sandra Schamroth Abrams and Hannah R. Gerber

Abstract

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Videogames, Libraries, and the Feedback Loop: Learning Beyond the Stacks
Type: Book
ISBN: 978-1-80071-505-9

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