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Article
Publication date: 10 August 2020

Justin Ames, Dustin Bluhm, James Gaskin and Kalle Lyytinen

With the rise in public awareness of corporate social responsibility, business leaders are increasingly expected to recognize the needs and demands of multiple stakeholders. There…

Abstract

Purpose

With the rise in public awareness of corporate social responsibility, business leaders are increasingly expected to recognize the needs and demands of multiple stakeholders. There may, however, be unintended consequences of this expectation for organizational managers who engage these needs and demands with a high level of moral attentiveness. This study aims to investigate the indirect effect of managerial moral attentiveness on managerial turnover intent, serially mediated by moral dissonance and moral stress.

Design/methodology/approach

Multi-phase survey data were collected from 130 managers within a large sales organization regarding experiences of moral dissonance and moral stress. The authors analyzed the relation of these experiences to measures of moral attentiveness and turnover intent using structural equation modeling.

Findings

Results support a serial mediation model, with a positive, indirect effect between moral attentiveness and turnover intent among managers through moral dissonance and moral stress. Overall, the results suggest that expecting business leaders to be morally attentive may result in greater moral dissonance and moral stress, potentially impacting their intentions to stay with the organization.

Practical implications

Implementing positive practices toward processing moral dissonance and reducing moral stress may be a mechanism toward retaining ethically inclined organizational leaders.

Originality/value

This study is the first to identify moral attentiveness as an antecedent to turnover intent within managers. It also establishes the serial mechanisms of moral dissonance and moral stress and provides suggestions on how to retain morally attentive managers by actively managing those mechanisms.

Details

Society and Business Review, vol. 15 no. 3
Type: Research Article
ISSN: 1746-5680

Keywords

Article
Publication date: 10 June 2021

Tanner Skousen, Justin Ames and James Gaskin

Knowledge workers live and work in a technology-enabled, push-notification world full of interruptions that create information overload, often requiring these workers to utilize…

Abstract

Purpose

Knowledge workers live and work in a technology-enabled, push-notification world full of interruptions that create information overload, often requiring these workers to utilize task switching as a mechanism to meet multiple competing tasks' demands. Previous research has examined both the positive and, more often, negative effects from interruptions and task switching on knowledge workers' performance. However, this paper aims to examine knowledge workers' agentic approach to managing interruption signals and consequent task switching to remain dedicated to the task at hand.

Design/methodology/approach

Using an inductive grounded theory approach, we analyzed data from semi-structured interviews with knowledge workers regarding their experiences with task management strategies in interruption-heavy environments.

Findings

The results indicate the emergence of a new construct that we define as “task adherence.” We identified behavioral and technological mechanisms that knowledge workers employ to adhere to tasks, and we also categorized a host of environmental, personal and task-related factors that influence a knowledge worker's task adherence level.

Practical implications

This study offers a novel conceptualization of key determinants of knowledge workers' task management. Through insights into how knowledge workers purposefully prepare for and address potential interruption signals, as well as manage task switching from subsequent interruptions, managers may be able to design new work processes to improve task performance.

Originality/value

In a world of interruptions, task adherence adds to and clarifies a missing element in the time and task management dilemma that can enhance future efforts in designing strategies that enable knowledge workers to be more productive.

Details

Journal of Organizational Effectiveness: People and Performance, vol. 8 no. 3
Type: Research Article
ISSN: 2051-6614

Keywords

Article
Publication date: 22 August 2022

Eric Dahlin, Samantha K. Ammons, Jacob S. Rugh, Rachel Sumsion and Justin Hebertson

While current scholarship on innovation typically examines its antecedents, the purpose of this paper is to provide a more complete account by advocating for social impacts as a…

Abstract

Purpose

While current scholarship on innovation typically examines its antecedents, the purpose of this paper is to provide a more complete account by advocating for social impacts as a critical component of the sociological study of innovation.

Design/methodology/approach

This study adopts a conceptual approach to illustrate the ways in which innovation may generate unequitable outcomes. The authors illustrate the purpose of the paper by discussing strategically selected examples that are intended to reflect prominent themes and topics in the relevant literature.

Findings

The analysis suggests that while innovation yields many positive benefits, pervasive narratives about its virtues can be overstated when, in fact, innovation may generate adverse effects for particular social groups by reproducing or exacerbating inequality. The authors provide a more complete account of innovation by naming social impacts as a critical component of its sociological study and discussing examples that illustrate how innovation can produce disadvantageous effects by race, gender and social class. The authors move forward the discussion of social impacts by elaborating conditions in which innovation is likely to reproduce the status quo as well as ameliorate negative impacts.

Originality/value

While many studies have explained the conditions that foster innovation, this study pushes the boundaries of the study of innovation – a timely topic for practitioners and scholars in the fields of not only sociology, but management, education and public policy. Accordingly, we move forward the discussion of the social impacts of innovation by identifying the ways in which innovation is likely to reproduce structural inequalities.

Details

International Journal of Sociology and Social Policy, vol. 43 no. 5/6
Type: Research Article
ISSN: 0144-333X

Keywords

Content available
Book part
Publication date: 13 May 2017

Abstract

Details

Regression Discontinuity Designs
Type: Book
ISBN: 978-1-78714-390-6

Content available
Article
Publication date: 16 November 2015

Sanjoy Sircar, Rajat Agrawal, SK Shanthi and K. Srinivasa Reddy

414

Abstract

Details

Journal of Strategy and Management, vol. 8 no. 4
Type: Research Article
ISSN: 1755-425X

Content available
Book part
Publication date: 21 February 2008

Abstract

Details

Modelling and Evaluating Treatment Effects in Econometrics
Type: Book
ISBN: 978-0-7623-1380-8

Book part
Publication date: 14 May 2003

Jonathan L Gifford

Abstract

Details

Flexible Urban Transportation
Type: Book
ISBN: 978-0-08-050656-2

Content available
Book part
Publication date: 23 November 2018

Tara Brabazon, Steve Redhead and Runyararo S. Chivaura

Abstract

Details

Trump Studies
Type: Book
ISBN: 978-1-78769-779-9

Content available
Book part
Publication date: 1 January 2008

Abstract

Details

Bayesian Econometrics
Type: Book
ISBN: 978-1-84855-308-8

Book part
Publication date: 23 November 2011

Justin I. Miller and Doug Guthrie

How do corporations define their communities? Corporate social responsibility (CSR) is one issue that may help us to answer this question. We argue that CSR represents actively…

Abstract

How do corporations define their communities? Corporate social responsibility (CSR) is one issue that may help us to answer this question. We argue that CSR represents actively adopted strategies in response to the pressures corporations face in the local institutional environments in which they are embedded, where corporations define geographically situated institutional variations as community. We show corporations (especially publicly traded corporations) have been aggressive in adopting CSR practice when they are located in (1) areas high in union density or (2) federal appellate jurisdictions that have been aggressive in protecting workers' rights, while being far less philanthropic if located in Right-to-Work jurisdictions. Drawing on research in neoinstitutional analysis, we interpret these findings to indicate corporations respond to localized union strength by adopting strategies that allow them to appear responsive to their social contract, and hence legitimate. Interestingly, corporations appear more concerned with their community's union strength than with regard to their own particular union exposure, at least as related to CSR practices.

Details

Communities and Organizations
Type: Book
ISBN: 978-1-78052-284-5

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