Maomao Chi, Junjing Wang, Xin (Robert) Luo and Han Li
Drawing on and extending the push-pull-mooring (PPM) framework, this paper aims to empirically explore the influencing mechanism of traveler switching intention from the hotel…
Abstract
Purpose
Drawing on and extending the push-pull-mooring (PPM) framework, this paper aims to empirically explore the influencing mechanism of traveler switching intention from the hotel reservation platforms to the sharing accommodation platforms (SAPs).
Design/methodology/approach
This study adopts structural equation modeling to analyze the 543 responses collected among hotel reservation platforms and SAPs travelers.
Findings
The results support the positive effect of both push factors (e.g. dissatisfaction with product, service and information quality of hotels on the hotel reservation platform) and pull factors (e.g. price value, authenticity, interaction, home benefits and novelty of SAPs) on traveler switching intention. Except for the negative effect of switching cost, other mooring factors including prior switching experience and social influence positively affect traveler switching intention. The authors also found the switching cost negatively and prior switching experience positively moderated the push effects on traveler switching intention, while the social influence positively moderated the pull effects on traveler switching intention.
Research limitations/implications
Recommendations of future SAP participation research to consider the competing platforms, the unique experiences of SAPs and mooring factors. Examining the factors of different sources is also useful for practitioners to better understand travelers’ demands and to improve the overall welfare of travelers.
Originality/value
This paper embraces an extended PPM framework to explore traveler switching intention in online travel platforms. Moreover, this paper provides unique insights into the switching behavior from the hotel reservation platforms to the SAPs.
Details
Keywords
Shan Zhou, Luping Qin, Jixuan Zhang and Xinying Cao
This paper aims to employ social cognitive theory (SCT) as a theoretical framework to investigate the influencing factors affecting the knowledge transfer effectiveness of…
Abstract
Purpose
This paper aims to employ social cognitive theory (SCT) as a theoretical framework to investigate the influencing factors affecting the knowledge transfer effectiveness of construction workers in China. The mediating role of their knowledge transfer willingness is also assessed.
Design/methodology/approach
A questionnaire on knowledge transfer among Chinese construction workers is designed and subsequently analyzed by structural equation modeling (SEM), with a total sample of 288 construction workers.
Findings
The SEM results show that the knowledge self-efficiency, blood and geographic relationships, and trust relationship promote knowledge transfer willingness and positively influence the knowledge transfer effectiveness of construction workers. However, the effect of organizational culture on knowledge transfer willingness and effectiveness is nonsignificant.
Practical implications
The results are conducive to managers and governments formulating strategies to optimize the learning mechanism of construction workers and facilitate their obtaining of resources from the project, thus easing skill shortages and promoting the transformation of construction workers into industrial workers.
Originality/value
This paper innovatively proposes blood and geographic relationships as research variables, expanding their scope. Furthermore, SCT is applied to enable future research to better understand individual knowledge transfer behavior from both personal and environmental perspectives.