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Article
Publication date: 20 March 2017

Julien Hivon and Ryad Titah

Open data initiatives represent a critical pillar of smart cities’ strategies but remain insufficiently and poorly understood. This paper aims to advance a conceptualization of…

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Abstract

Purpose

Open data initiatives represent a critical pillar of smart cities’ strategies but remain insufficiently and poorly understood. This paper aims to advance a conceptualization of citizen participation and investigates its effect on open data use at the municipal level.

Design/methodology/approach

Based on 14 semi-structured interviews with citizens involved in open data projects within the city of Montréal (Canada), the paper develops a research model linking the multidimensional construct of citizen participation with initial use of open data in municipalities.

Findings

The study shows that citizen participation is a key contributor to the use of open data through four distinct categories of participation, namely, hands-on activities, greater responsibility, better communication and improved relations between citizens and the open data portal development team. While electronic government research often views open data implementation as a top-down project, the current study demonstrates that citizens are central to the success of open data initiatives and shows how their role can be effectively leveraged across various dimensions of participation.

Originality/value

This paper proposes a conceptualization of citizen participation on open data use at the municipal level. Citizen participation is a found to be a key contributor to the use of open data through four distinct categories of participation, namely, hands-on activities, greater responsibility, better communication and improved relations between citizens and the open data portal development team. This paper demonstrates the critical role of citizen participation in open government.

Details

Transforming Government: People, Process and Policy, vol. 11 no. 1
Type: Research Article
ISSN: 1750-6166

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Article
Publication date: 20 March 2017

Marijn Janssen, Ricardo Matheus, Justin Longo and Vishanth Weerakkody

Many governments are working toward a vision of government-wide transformation that strives to achieve an open, transparent and accountable government while providing responsive…

1655

Abstract

Purpose

Many governments are working toward a vision of government-wide transformation that strives to achieve an open, transparent and accountable government while providing responsive services. The purpose of this paper is to clarify the concept of transparency-by-design to advance open government.

Design/methodology/approach

The opening of data, the deployment of tools and instruments to engage the public, collaboration among public organizations and between governments and the public are important drivers for open government. The authors review transparency-by-design concepts.

Findings

To successfully achieve open government, fundamental changes in practice and new research on governments as open systems are needed. In particular, the creation of “transparency-by-design” is a key aspect in which transparency is a key system development requirement, and the systems ensure that data are disclosed to the public for creating transparency.

Research limitations/implications

Although transparency-by-design is an intuitive concept, more research is needed in what constitutes information and communication technology-mediated transparency and how it can be realized.

Practical implications

Governments should embrace transparency-by-design to open more data sets and come closer to achieving open government.

Originality/value

Transparency-by-design is a new concept that has not given any attention yet in the literature.

Details

Transforming Government: People, Process and Policy, vol. 11 no. 1
Type: Research Article
ISSN: 1750-6166

Keywords

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