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Describes the development and use of the Book Trade Electronic Data Interchange Standard (BEDIS) at Paisley College Library in collaboration with the booksellers, John Smith & Sons (Glasgow). BEDIS is an automated book supply system which has advantages over systems presently used by many large libraries which rely on downloaded systems and which therefore have the disadvantage of locking a library into one supplier. Describes the development and installation of the BEDIS system from the viewpoint of the librarian, the bookseller and the computer analyst. Stuart James gives an overview and considers favourably the system′s future application in other libraries.

Two new training films on working relationships — although ostensibly concerned with industry — have lessons for the retail and distributive trade.

Describes new technology used by recently introduced low‐cost 3D printing machines and the application of these machines as concept modellers. Reports on the new Kira machine, the first RP machine to be exported from Japan. Outlines new materials that have been developed to improve the performance and functionality of prototypes.

Aarhus Kommunes Biblioteker (Teknisk Bibliotek), Ingerslevs Plads 7, Aarhus, Denmark. Representative: V. NEDERGAARD PEDERSEN (Librarian).

This article attempts to answer the question of how should institutions of higher education best go about achieving the emissions reductions specified in the Kyoto Protocol. To answer this question, it examines the efforts to make Lewis & Clark College (LCC) the first institution of higher education in the USA to actually meet the emissions targets stipulated in the Kyoto Protocol. The article concludes that LCC's strategy of offset purchasing for immediate Kyoto compliance is feasible and desirable for other institutions of higher education, particularly when combined with a program for long‐term on‐campus emissions reductions.

Cupcakes by Lizbeth (CBL) was a “gourmet” cupcake‐focussed retail store chain founded by a married couple. Eight years after opening, CBL used the relatively uncommon process of a “reverse merger” to become publicly traded. At that time, it had seemed as if CBL was on track to be the largest among cupcake focused businesses. However, financial setbacks as reported by the company and change in top management gave reason for pause and closer examination. Did the CBL business model have staying power or did there need to be a serious reconsideration of the company's strategic choices?

This case was prepared from secondary sources.

This case is appropriate for courses in strategy and management at the undergraduate level.

Competitive positioning, competitor analysis, operations strategy, SWOT analysis, planning business strategy, business expansion (franchising vs company owned).

It has often been said that a great part of the strength of Aslib lies in the fact that it brings together those whose experience has been gained in many widely differing fields but who have a common interest in the means by which information may be collected and disseminated to the greatest advantage. Lists of its members have, therefore, a more than ordinary value since they present, in miniature, a cross‐section of institutions and individuals who share this special interest.

Undertakes research in Omaha, Nebraska on factors found to be predictors of attitudes toward the police (ATP). Addresses the question of whether ATP are primarily a function of police‐citizen interaction or if they derive from the transmission of cultural values. If the former, strategies to modify police and citizen behavior are required; if the latter, an impact on socialization may be needed to improve ATP. Summarizes the nature and measurement of ATP. Finds, in common with earlier research, that although age, gender and police contact have significant effects, race variables have the greatest effect. In contrast with other research, finds that social class has some influence on ATP. Compares Hispanic, black and white respondents’ ATP. Suggests that neighborhood is an important influence on ATP. Recommends further studies on the development of ATP in youth.

This paper aims to critically examine traditional approaches to paradoxes and propose a new approach and perspective that views “chiasmic” organizing as a intertwining combination of structure and processes that facilitate the handling of multiple interrelations for processing paradoxes and harness their creative potential in organizations.

Employing a cross-disciplinary approach, a literature review and a critical lens, along with conceptual work (typology), are used to identify problems and deficiencies in existing research on paradoxes. Specifically, it draws on Merleau-Ponty's process-oriented phenomenology and post-Cartesian ontology to gain a comprehensive understanding of post-dualistic forms of chiasmic organizing and its relationship with paradoxical phenomena.

The process-oriented phenomenology and post-Cartesian ontology used in this article offer valuable insights and a critical approach to comprehend post-dualistic forms of chiasmic organizing in relation to paradoxes. This understanding can help in tapping into the energizing and creative potential of paradoxes. The paper also highlights the significance of the “in(ter)-between” as a reversible principle in chiasmic organizing and proposes some implications.

Limitations and implications of this study are identified and discussed.

The paper offers practical implications for organizations in processing paradoxes.

This paper contributes to the existing literature by providing a conceptual critique and proposing a novel understanding of chiasmic organizing as an intertwining structure and mediating processes by employing a process-oriented phenomenology and post-Cartesian ontology. It also offers innovative ways to approach paradoxes and tap into their creative potentials, which can bring about change in organizations.