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The recruitment, development, and retention of top performing information technology (IT) professionals is a key concern within IT organizations today. It is therefore important for IT management to understand the characteristics and behaviors of high performing IT personnel in order to identify them and to create an environment conducive to their development and retention. However, the personality traits and behaviors of top‐performing developers have not received a lot of attention in the literature on IT personnel. Describes a research method for identifying and measuring the characteristics of exceptional software developers and presents the results of a pilot study using MBA students. The results of the pilot are intended to be used to refine the methodology and serve as input to future research involving IT managers. These results indicate that the research design holds the promise of providing a profile of top performing IT personnel.

The impetus for this paper was the recognition, based on recent surveys and our own experiences, that organizations face special challenges when designing and validating selection procedures for information technology (IT) workers. The history of the IT industry, the nature of IT work, and characteristics of IT workers converge to make the selection of IT workers uniquely challenging. In this paper, we identify these challenges and suggest means of addressing them. We show the advantages offered by the modern view of validation that endorses a wide spectrum of probative information relevant to establishing the job relatedness and business necessity of IT selection procedures. Finally, we identify the implications of these issues for industrial/organizational psychologists, human resource managers, and managers of IT workers.