Judy Curson and Heather Parnell
Explores the challenges faced in leading organizations through times of uncertainty and how a positive approach can result in expansion.
Abstract
Purpose
Explores the challenges faced in leading organizations through times of uncertainty and how a positive approach can result in expansion.
Design/methodology/approach
Examines how a positive and open approach to a lengthy period of uncertainty preceding takeover resulted in significant growth and expansion and lower‐than‐expected staff turnover. Considers the significance of stable leadership, the importance of looking after and continuing to develop staff, and how expanding the horizons of both the organization and staff can grow the business. Looks at the importance of open and constant communication at all levels, and the value of team‐building activities in maintaining staff morale.
Findings
Reveals that staff value honesty and transparency in times of uncertainty and respond positively to leadership stability and a strong lead to continue to look forward and expand both the business and their personal horizons through taking on new and exciting challenges.
Practical implications
Shows how an active response to uncertainty and change can provide the impetus for business expansion and continued staff development at a time when these would more naturally be expected to remain static or contract.
Social implications
Emphasizes that, in times of difficulty or uncertainty, it is essential that staff continue to feel valued as individuals and team members.
Originality/value
Argues strongly that leaders must rise to the challenge when guiding an organization through uncertain times, resisting the temptation to “sit out the storm.”
Details
Keywords
The purpose of this paper is to explore the challenges faced by a small, specialized NHS organization in recruiting and retaining a high quality workforce in a highly competitive…
Abstract
Purpose
The purpose of this paper is to explore the challenges faced by a small, specialized NHS organization in recruiting and retaining a high quality workforce in a highly competitive market.
Design/methodology/approach
The paper focuses on four main areas: recruitment, employee development, office environment, and management style.
Findings
The conclusion is that against the odds a public sector organization can attract and retain a high quality workforce in a highly competitive market.
Originality/value
An innovative and flexible approach to recruiting and managing your staff can achieve remarkable results.